Assist Card vs Costa Cruises
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Assist Card
This app provides comprehensive travel assistance services worldwide. It offers 24/7 multilingual support and a vast network of providers to handle various travel needs, from medical emergencies to flight bookings.
- 24/7 multilingual assistance
- Worldwide provider network
- Medical transport
- Baggage location
- Flight booking
- Emergency services
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Assist Card, a member of the Starr Insurance Companies group, is an organization that offers comprehensive travel assistance. Since 1972, it has expanded over the five continents. Its 74 travellers assistance offices are interconnected with last generation technologies, which guarantees non-stop availability for multilingual assistance 24/7. Its worldwide provider network grants solutions and immediate response in over 190 countries, from a simple doctor’s appointment to more complex eventualities, such as medical transport, baggage location and flight booking, among other services. TRAVEL SAFE, TRAVEL WITH US.
Costa Cruises
Manage your entire cruise experience, from booking and itinerary planning to onboard activities and expense tracking. Stay connected with travel companions and access exclusive promotions.
- Manage C|Club profile and points
- Book new cruises
- View detailed itineraries and excursions
- Explore ship layouts
- Access onboard promotions
- Book onboard dining and excursions
- Browse daily activities and save events
- In-app chat with companions
- Digital emergency drill
- Real-time expense monitoring
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Your cruise at your fingertips. Costa App is simple, convenient and gives you the chance to enjoy your cruise at its best. ON LAND Log in with your booking number or C|Club membership and manage: - YOUR PROFILE | Easily access your C|Club profile to view your updated point balance, privileges and discounts, or see your past cruises. - BOOK YOUR CRUISE | Look for your ideal cruise and buy it directly from the APP - YOUR ITINERARY | Check how long is left to your departure. Discover the complete itinerary and available excursions in advance. Explore the ship's bridges to find: Restaurants, bars, lounges and the precise location of your cabin. ON BOARD: Connect to the ship's network, log in with your Costa Card or C|Club membership and manage: - DEDICATED PROMOTIONS | Only for those with the App and who have given consent to receive notifications, promotions and personalized communications not to be missed. - BOOKINGS | Book your special dinners in the themed restaurants, purchase your excursions and Internet packages to get on the ship's network and be always connected. - OGGI A BORDO | Browse all scheduled activities on the Diario di bordo. Discover locations and timings and save your favorite events directly into MyAgenda, your personalized calendar that also shows your bookings. - CHAT | Don't miss out on any message from your travel companions or the new friends you met on the cruise. - DIGITAL EMERGENCY DRILL | Conveniently complete the important and compulsory emergency drill from your smartphone. - MY EXPENSES | Monitor your expenses in real time, download the reminder with all expense items and stay updated. Costa App is available on all our ships. For any issue with the Costa App please contact us at the following email info@europe.costa.it App Accessibility Information: https://www.costacrociere.it/content/dam/costa-app/202506_app-ada_disclaimer_EN.pdf
Screenshots
Verdict
The clearest difference is rating: Assist Card at 4.4 against Costa Cruises's 2.7. Assist Card also leads on ratings volume (1.1K vs 38) and update cadence (fortnightly vs every 5 weeks). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Assist Card holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: Assist Card has 1.1K ratings behind it against 38, so its average is the more settled of the two. Written reviews complicate that: 14% of Assist Card's written reviews are positive against 16% of Costa Cruises's, so the app with the better star average is not the one people write more warmly about.
Assist Card ships an update fortnightly, Costa Cruises every 5 weeks. The most recent releases landed on September 21, 2026 and September 22, 2026 respectively.
| Parameter | Assist Card | Costa Cruises |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.1K ratings) — better | 2.7 (38 ratings) |
| Positive reviews | 14.1% of reviews | 16.2% of reviews — better |
| Number of ratings | 1.1K — better | 38 |
| Update frequency | Fortnightly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 178 MB | 116 MB |
| Age rating | +4 | 4+ |
| Developer | ASSIST CARD | Costa Crociere S.p.A. |
Customer experience
Assist Card
Costa Cruises
Bugs and requests
Assist Card
Reported bugs
15 issues- App crashes on login
- App freezes and becomes unresponsive
- Toggle buttons don't activate
- Cannot navigate forward in setup steps
- Country field auto-selects Afghanistan only
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- Phone country code auto-selects +93 only
- Refund request button returns processing error
- Cannot update personal information due to hacking
- Chat feature unavailable despite being listed
- Live chat stopped working after last update
- Connection errors despite stable internet
- Invalid links sent for remote consultations
- Cannot accept certain card types
- Family member cards not visible in app
- Mobile online purchase functionality broken
Requested features
8 requests- WhatsApp support integration
- Spouse/conjugal relationship option in family settings
- Better documentation and clearer assistance procedures
- Improved customer communication channels
- Country selection dropdown instead of auto-selection
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- Phone number country code selection option
- Dark mode option
- Policy number easy access within app
Costa Cruises
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Assist Card
No in-app purchases
Costa Cruises
No in-app purchases
Questions
Is Assist Card free?
Is Costa Cruises free?
Which has better reviews, Assist Card or Costa Cruises?
Do Assist Card or Costa Cruises have ads?
Which is updated more often, Assist Card or Costa Cruises?
Other comparisons
