Costa Cruises Reviews: Is It Legit?

Costa Cruises
Costa Cruises
Costa Crociere S.p.A.

Customer Experience

Positive experience16.0% of reviews
Neutral9.6% of reviews
Negative experience74.4% of reviews

~ Based on 281 written reviews from the US App Store.

Is Costa Cruises Safe?

Costa Cruises has mixed safety signals based on user ratings. AppsHunter Safety Score for Costa Cruises is 60/100.

This assessment is based on 40 user ratings, with an App Store average of 2.8/5.

Safety Analysis

35.0% of ratings point to a safe experience
12.5% of ratings suggest some concerns
52.5% of ratings point to a risky experience

~ Based on 40 App Store ratings for Costa Cruises.

Is Costa Cruises Legit?

Costa Cruises appears to be a legitimate app. AppsHunter Legitimacy Score for Costa Cruises is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Heure d’embarquement

On le voit en se connectant avec le numéro de réservation mais pas avec l’identifiant costa club

Zumutung und nicht Verfügbarkeit einer App

Absolut nicht intuitiv und übersichtlich. Besonders nervt aber das es dauernd zu Verfügbarkeitsproblemen kommt und die App keine Anmeldung zu lässt. Wenn diese dann wieder geht, muss man sich neu anmelden, da die Daten nicht gemerkt wurden.

Très mauvaise app

Aucune vue d’ensemble sur les croisières.
Navigation d’une croisière aux autres impossible.
Très lent.
Perso j’ai abandonné.

Not useful

The app is horrible. It doesn’t connect and when it connects it’s very difficult to navigate and find what’s on on the cruise. It could be a lot simpler and better

This app is so bad

I have been on many different cruise lines, this is by far the worst dysfunctional app for a cruise. Once it hits midnight you can’t see the itinerary or events for that day / night and the next day itinerary starts at 9 am but there’s events, bars, clubs, food going till 4 am !!!!. Another thing You access the app at all or see anything at all in the app unless you’re on ship wifi nothing nada. Go to an island want to see when the ship bording time is ? Good luck !!! It’s not it, glitches non stop with “discover events happening now” portal . Overall worst app, and the app is just one crumb to the stale cheap cookie !
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Several issues

A bit buggy. Chat is not working properly. The app crashes under the load (e.g. when the entire ship goes to book tender boats, the app is not responsive for more than an hour - happened twice with us). Some parts missing translation and fallback to Italian language. Logs out in random times. The password can be both mm/dd/yyyy or dd/mm/yyyy and does not have validation

Idea for a new feature: please add the ships clock somewhere. In our cruise we’ve been in 4 timezones. The staff do not bother to change the clock on board, the phone is not syncing in the ocean and the app doesn’t provide this information as well. Very confusing!
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Lenteur

Hyper lent. Ça rame++ à chaque page affichée.

Sehr gute App - intuitiv und hilfreich

Ich finde die App übersichtlich und für eine Reise mit Costa unverzichtbar. Die tagesaktuellen Restaurantmenüs sind enthalten, ebenso Landausflüge und vieles mehr. Auch die Internetpakete funktionieren nur über die App. Die Umsetzung ist sehr gelungen und intuitiv - die vielen negativen Rezensionen für mich absolut nicht nachvollziehbar.
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Expenses not available

After working for the first day and showing me what expenses I’d incurred it now says not available as I need to be on the ship. I am on the ship and this is the second day of it still saying not available.

Indispensable à bord

Le chat a besoin d'être retravaillé... Les messages arrivent souvent en décalé, parfois de plus d'une heure.
L'application nécessite une prise en main pour trouver toutes les infos... Le QR Code du journal de bord sur le miroir de la cabine est souvent plus pratique que l'application.

Doesn’t work on ship WiFi

It works on my phone only on mobile celullar and doesn’t give permit to access the cruise details. When I connect the ship wife it doesn’t work at all

Nada intuitivo

Falta trabalhar melhor a interação dentro do app, é muito dificultado por coisas que poderiam ser simples.

No te puedes ni registrar 🤪

De adorno queda bien

Missing

App refuses to show my cruise

Ruim

Não loga!

Buona ma da migliorare…

La nuova applicazione Costa è molto funzionale ma manca di una funzione fondamentale che nella precedente versione era invece disponibile: la possibilità di chiamare le cabine della nave e/o un altro utente. Come ultimo appunto posso dire anche che le escursioni del giorno non sono visibili tramite applicazione, mentre quelle successive sono visibili.
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No funciona el registro

Al poner los datos del registro dice que por problemas técnicos no es posible registrarte que pruebes más tarde, pruebas más tarde y tampoco

必須

使い方や使い心地はさておき、コスタクルーズを利用する人はこのアプリがないと不便。
むしろ無いと色々な情報や仲間同士のフリーのチャット、避難訓練ドリルもできないのでとにかく船上生活始まる前にダウンロードしましょう。

Não consigo criar conta

Tanto o app quanto o site da Costa não permitem criar conta. Tentei diferentes emails e nada funciona!

El chat

El chat casi no funciona, a veces sale otra persona, a veces está offline 🤦‍♂️
Recibes los mensajes que te han mandado por la mañana.