Comparison

BCBSTX vs myBlue

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSTX

Access your Blue Cross and Blue Shield of Texas member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage prescriptions. Virtual visits with doctors are also available.

Highlights
  • Access coverage and claims
  • Find in-network doctors and facilities
  • Estimate procedure costs
  • Manage prescriptions and pharmacy benefits
  • Virtual doctor visits
  • Access ID cards offline
Features
Read full description

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. BCBSTX app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

About

myBlue

Access your personalized health and wellness benefit plan information on the go. View benefits, claims history, prescription details, and find network providers. Manage your health information and connect with customer support easily.

Highlights
  • View benefit details at a glance
  • Virtual ID card
  • Claims history
  • Prescription drug information
  • Find network providers
  • Locate pharmacies
Features
Read full description

Blue Cross & Blue Shield of Mississippi’s myBlue app gives health and wellness benefit plan members convenient, on-the-go access to their personalized benefit information. •View benefits “at a glance” including provider and prescription drug co-pays, deductibles and coinsurance. •Never worry about leaving your ID card at home with the virtual ID Card. •View 15 months of claims history as soon as they are paid. •Find prescription drug information, including claims, co-pays and lower cost alternatives. •Review biometric numbers and related health risk levels. •Check wellness and health management benefits. •Search for a Network Provider, map their location and call their office with one touch. •Update personal contact information. •Locate a Community PLUS Network Pharmacy, including those open 24 hours. Members can also quickly and easily connect to a member of our Customer Support Team. The myBlue app is one more reason why now, more than ever, it’s good to be Blue! Contact us at 601-664-4590 or 800-942-0278, Monday through Friday, 8:00 a.m. to 4:30 p.m. Central time or visit bcbsms.com for more information. *Available only for Blue Cross & Blue Shield of Mississippi members

Screenshots

BCBSTX4 screens
myBlue4 screens

Verdict

The call

The clearest difference is rating: BCBSTX at 4.8 against myBlue's 2.0. BCBSTX also leads on ratings volume (45K vs 141) and update cadence (fortnightly vs every 5 weeks). myBlue's advantage is iOS requirement (12.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BCBSTX holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: BCBSTX has 45K ratings behind it against 141, so its average is the more settled of the two. Written reviews complicate that: 23% of BCBSTX's written reviews are positive against 24% of myBlue's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

BCBSTX ships an update fortnightly, myBlue every 5 weeks. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.

Scorecard5 real differences · 6 level
BCBSTX versus myBlue: the parameters behind the verdict, then further details
ParameterBCBSTXmyBlue
PriceFreeFree
Rating4.8 (45K ratings) — better2.0 (141 ratings)
Positive reviews23.2% of reviews24.3% of reviews — better
Number of ratings45K — better141
Update frequencyFortnightly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#91 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.112.0 — better
Further details — not scored
Size63 MB43 MB
Age rating4+4+
DeveloperBlue Cross and Blue Shield of TexasBLUE CROSS & BLUE SHIELD OF MISSISSIPPI

Customer experience

BCBSTX

All ratings43,849 ratings
Positive94.1%
Neutral1.4%
Negative4.5%
Written reviews311 reviews
Positive23.2%
Neutral4.2%
Negative72.7%

myBlue

All ratings114 ratings
Positive23.7%
Neutral2.6%
Negative73.7%
Written reviews74 reviews
Positive24.3%
Neutral4.1%
Negative71.6%

Bugs and requests

BCBSTX

Reported bugs

4 issues
  • Login issues
  • App crashes
  • Functionality not working as expected
  • Compatibility issues with older devices

Requested features

5 requests
  • Allow login with Face ID/Passkey
  • Provide access to actual EOB
  • Allow multiple user profiles for family
  • Improve provider search functionality
  • Add ability to submit claims through app

myBlue

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BCBSTX

No in-app purchases

None

myBlue

No in-app purchases

Questions

Is BCBSTX free?
BCBSTX is free to download, with no in-app purchases.
Is myBlue free?
myBlue is free to download, with no in-app purchases.
Which has better reviews, BCBSTX or myBlue?
BCBSTX is rated higher. BCBSTX averages 4.8 out of 5 from 45K ratings, while myBlue averages 2.0 from 141 ratings.
Do BCBSTX or myBlue have ads?
Neither BCBSTX nor myBlue shows ads.
Which is updated more often, BCBSTX or myBlue?
BCBSTX ships an update fortnightly, and myBlue every 5 weeks. Most recently, BCBSTX was updated on October 23, 2026 and myBlue on October 21, 2026.

Other comparisons