Comparison

Service NSW vs Pocket Secure 2

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service NSW

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

Highlights
  • Digital driver license
  • QR code check-in
  • View and pay fines
  • Access competency cards
  • Verify digital licenses
  • COVID-19 and Flu information
Features
Read full description

The official Service NSW app, making it easier to access government services. Some 5 star reviews: • “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM • “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB Access the following digital licences and credentials, with more to come: • Driver Licence • RSA/RCG Competency Card • Working with Children Check • Recreational Fishing Licence • Boat Driver Licence • Seniors card • Trade Licences Apply for and use vouchers: • Active and Creative Kids QR Code Check-in • Quick, contactless check in • Point your device camera at a Service NSW QR Code to get started • Save your details for a faster check in next time Useful tools and services: • Verify a Digital Driver Licence via our licence checker • Check or renew a registration • Sign into licensed venues • COVID-19 and Flu information • Set up for multi-factor authentication Fines and demerits: • View and pay your traffic fines • View your demerits Tell us what you think: • Help us help you! We’re always working on a better, stronger, faster app • Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

About

Pocket Secure 2

Manage your home or office alarm system remotely. Arm or disarm your system, control doors and gates, and receive panic alerts with your location. The app allows for voice control and management of multiple sites.

Highlights
  • Remote Arm/Disarm
  • Voice Control
  • Control Multiple Sites
  • Smart Controls (Doors/Gates)
  • Personal Safety Alarm
  • User Permission Control
Features
Read full description

Take control of your existing or new alarm system with our remote App while you're away from your home or office. Remote Arm/Disarm Arm and disarm your security alarm from anywhere using your mobile phone Voice Control With Voice Control, you can speak commands to your phone to navigate and interact with Pocket Secure App Control Multiple Sites Quickly see all events across multiple sites eg. home, office or holiday house Smart Controls Remotely controlled doors and gates Personal Safety Alarm Send panic messages with real time location to your Pocket Secure contacts User Permission Control Admin user can manage the features that other app users can access

Screenshots

Service NSW4 screens
Pocket Secure 24 screens

Verdict

The call

The clearest difference is rating: Service NSW at 4.6 against Pocket Secure 2's 1.0. Service NSW also leads on ratings volume (584 vs 1) and update cadence (every 2 weeks vs every 2 months). Pocket Secure 2's advantage is iOS requirement (12.4 vs 15.5). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Service NSW holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Service NSW has 584 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of Service NSW's written reviews are positive against 21% of Pocket Secure 2's.

UpkeepUpdate frequency

Service NSW ships an update every 2 weeks, Pocket Secure 2 every 2 months. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.

Scorecard5 real differences · 5 level
Service NSW versus Pocket Secure 2: the parameters behind the verdict, then further details
ParameterService NSWPocket Secure 2
PriceFreeFree
Rating4.6 (584 ratings) — better1.0 (1 ratings)
Positive reviews31.2% of reviews — better20.7% of reviews
Number of ratings584 — better1
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.512.4 — better
Further details — not scored
Size158 MB21 MB
Age rating4+4+
DeveloperService NSWRDCCO Pty Ltd

Customer experience

Service NSW

All ratings581 ratings
Positive89.3%
Neutral1.9%
Negative8.8%
Written reviews542 reviews
Positive31.2%
Neutral6.8%
Negative62.0%

Pocket Secure 2

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews29 reviews
Positive20.7%
Neutral13.8%
Negative65.5%

Bugs and requests

Service NSW

Reported bugs

5 issues
  • Unable to load personal details
  • Inconsistent registration display
  • Trouble adding licenses and credentials
  • Repeated login issues
  • Unreliable COVID-19 exposure notifications

Requested features

6 requests
  • Add search functionality
  • Improve digital license management
  • Streamline credential linking process
  • Enhance COVID-19 check-in features
  • Integrate with other government services
Show 1 more
  • Provide better notifications and alerts

Pocket Secure 2

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Service NSW

No in-app purchases

None

Pocket Secure 2

No in-app purchases

Questions

Is Service NSW free?
Service NSW is free to download, with no in-app purchases.
Is Pocket Secure 2 free?
Pocket Secure 2 is free to download, with no in-app purchases.
Which has better reviews, Service NSW or Pocket Secure 2?
Service NSW is rated higher. Service NSW averages 4.6 out of 5 from 584 ratings, while Pocket Secure 2 averages 1.0 from 1 ratings.
Do Service NSW or Pocket Secure 2 have ads?
Neither Service NSW nor Pocket Secure 2 shows ads.
Which is updated more often, Service NSW or Pocket Secure 2?
Service NSW ships an update every 2 weeks, and Pocket Secure 2 every 2 months. Most recently, Service NSW was updated on October 23, 2026 and Pocket Secure 2 on October 21, 2026.

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