Service NSW vs BuildPass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service NSW
Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.
- Digital driver license
- QR code check-in
- View and pay fines
- Access competency cards
- Verify digital licenses
- COVID-19 and Flu information
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The official Service NSW app, making it easier to access government services. Some 5 star reviews: • “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM • “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB Access the following digital licences and credentials, with more to come: • Driver Licence • RSA/RCG Competency Card • Working with Children Check • Recreational Fishing Licence • Boat Driver Licence • Seniors card • Trade Licences Apply for and use vouchers: • Active and Creative Kids QR Code Check-in • Quick, contactless check in • Point your device camera at a Service NSW QR Code to get started • Save your details for a faster check in next time Useful tools and services: • Verify a Digital Driver Licence via our licence checker • Check or renew a registration • Sign into licensed venues • COVID-19 and Flu information • Set up for multi-factor authentication Fines and demerits: • View and pay your traffic fines • View your demerits Tell us what you think: • Help us help you! We’re always working on a better, stronger, faster app • Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
BuildPass
This AI-powered assistant streamlines construction site operations for workers. It facilitates sign-on, communication, task completion, and safety protocols, aiming to enhance efficiency and reduce risks. The app is accessible to all workers, regardless of project contractor adoption.
- AI-powered safety and efficiency
- Worker sign-on and communication
- Task management
- Construction site operations
- Cross-contractor accessibility
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BuildPass is the AI-powered assistant for all construction workers. Every worker on a construction site can use the BuildPass app to sign on, communicate, complete tasks efficiently and stay safe. It’s the first app that uses AI to make construction safer and more efficient. Anyone can download the BuildPass app, even if the general contractor on your project isn’t using BuildPass yet.
Screenshots
Verdict
The clearest difference is review sentiment: Service NSW at 31% against BuildPass's 0%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on October 20, 2026 and October 8, 2026 respectively.
| Parameter | Service NSW | BuildPass |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (581 ratings) — better | — |
| Positive reviews | 31.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 581 — better | — |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 158 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Service NSW | BuildPass |
Customer experience
Service NSW
BuildPass
Bugs and requests
Service NSW
Reported bugs
5 issues- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications
Requested features
6 requests- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services
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- Provide better notifications and alerts
BuildPass
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Service NSW
No in-app purchases
BuildPass
No in-app purchases
Questions
Is Service NSW free?
Is BuildPass free?
Do Service NSW or BuildPass have ads?
Which is updated more often, Service NSW or BuildPass?
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