Comparison

Security First CU vs Security Service Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Security First CU

Manage your finances securely from your mobile device. Deposit checks, transfer funds, pay bills, and send money with Zelle. Access account balances, view recent transactions, and locate branches.

Highlights
  • Deposit checks with camera
  • Transfer funds between accounts
  • Pay bills on the go
  • Send money with Zelle
  • Check account balances
  • View recent transactions
  • Secure live chat
Features
Read full description

Do more with the Security First CU app. The Security First CU app allows you to: - Sign in with Face ID or Touch ID - Use Quick Balance to view account balances without signing in - Transfer funds between accounts - View account balances and transactions - Make loan payments - Deposit checks - View check copies - Pay bills - Access Statements - Left/right-handed modes - Full Neurodiverse features including options for epilepsy, dyslexia, color blindness, and visual sensitivity. ...and more! For more information or to become a member of Security First Credit Union, visit us at SecurityFirstCU.com

About

Security Service Mobile

Manage your bank accounts securely from your mobile device. View balances, transfer funds, deposit checks, and pay bills with ease. Access helpful resources like branch locators and credit score information.

Highlights
  • View account balances and transactions
  • Transfer money between accounts
  • Deposit checks via mobile
  • Schedule and pay bills
  • Freeze/unfreeze debit and credit cards
  • Set up account alerts
  • Find branches and ATMs
Features
Read full description

Bank anywhere with Security Service Mobile. View your balance, transfer money, deposit checks, and pay bills in a few simple steps. It’s an easy, secure way to manage your accounts. Manage Your Accounts • View balances and transactions • Transfer money • Deposit checks • Set up alerts • Debit and credit card freeze/unfreeze • Set up a travel notice Make Payments & Transfers • Schedule, edit, or cancel payments with Bill Pay • Transfer money between your accounts • Set up credit card autopay • Send and receive money with Zelle® Helpful Resources • Branch and ATM locator • Direct access to your Power Protected Checking benefits • ID Monitoring access* • Credit score access* • Mobile phone claim access* *Power Protected Checking account holders only. Federally insured by NCUA. Standard data and text messaging rates may apply. Alerts are based upon the settings you establish. Mobile check deposit is subject to eligibility and qualification requirements. Most alerts are provided real-time, but some may not trigger an immediate alert. Security Service is not responsible for an alert not being sent or received. Standard data and text messaging rates may apply. Copyright © Security Service Federal Credit Union. All rights reserved. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Screenshots

Security First CU4 screens
Security Service Mobile4 screens

Verdict

The call

The clearest difference is rating: Security First CU at 4.8 against Security Service Mobile's 2.6. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Security First CU holds the better App Store score, 4.8 against 2.6. Both are backed by a comparable volume of ratings — 1.9K and 1.2K respectively. Written reviews point the same way: 14% of Security First CU's written reviews are positive against 7% of Security Service Mobile's.

UpkeepUpdate frequency

Security First CU ships an update every 5 months, Security Service Mobile every 3 months. The most recent releases landed on October 2, 2026 and October 1, 2026 respectively.

Scorecard1 real difference · 9 level
Security First CU versus Security Service Mobile: the parameters behind the verdict, then further details
ParameterSecurity First CUSecurity Service Mobile
PriceFreeFree
Rating4.8 (1.9K ratings) — better2.6 (1.2K ratings)
Positive reviews14.0% of reviews — better6.9% of reviews
Number of ratings1.9K — better1.2K
Update frequencyEvery 5 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple WatchiPhone, iPad, iPod, Apple Watch
Requires iOS15.615.6
Further details — not scored
Size122 MB47 MB
Age rating4+4+
DeveloperSecurity First Credit UnionSecurity Service Federal Credit Union (SSFCU)

Customer experience

Security First CU

All ratings1,872 ratings
Positive94.6%
Neutral1.4%
Negative4.0%
Written reviews43 reviews
Positive14.0%
Neutral11.6%
Negative74.4%

Security Service Mobile

All ratings1,167 ratings
Positive36.1%
Neutral5.7%
Negative58.3%
Written reviews202 reviews
Positive6.9%
Neutral8.4%
Negative84.7%

User reviews

Security First CU

From 1.9K App Store ratings

What we love

  • 👍 Awesome app
  • 👍 Easy to use
  • 👍 Modern and attractive design

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Login issues
  • 🐛 Connectivity problems
  • 🐛 Compatibility issues with iOS updates
  • 🔒 Security concerns with account lockouts

Security Service Mobile

From 1.2K App Store ratings

What we love

  • 👍 Works great
  • 🚀 Seamless and intuitive
  • 💡 Awesome mobile deposit feature

Room to improve

  • 🐛 Constant login issues
  • 🐛 Unreliable and frequently crashes
  • 🐛 Slow and unresponsive
  • 🐛 Buggy after updates
  • 🐛 Cannot log in or access accounts

Bugs and requests

Security First CU

Reported bugs

4 issues
  • App crashes on startup
  • Login screen freezes
  • Incorrect security question answers
  • Inability to access account after iOS updates

Requested features

3 requests
  • Mobile check deposit
  • Improved Zelle integration
  • 24/7 customer support

Security Service Mobile

Reported bugs

5 issues
  • Login screen freezes
  • Face ID/biometrics not working consistently
  • Delayed or missing transaction updates
  • Incorrect account balances shown
  • Mobile check deposit not functioning properly

Requested features

6 requests
  • Dark mode option
  • Ability to transfer between family member accounts
  • Improve transaction details and history
  • Better organization and customization of accounts
  • Streamline login and authentication process
Show 1 more
  • Improve mobile check deposit functionality

In-app purchases

None

Security First CU

No in-app purchases

None

Security Service Mobile

No in-app purchases

Questions

Is Security First CU free?
Security First CU is free to download, with no in-app purchases.
Is Security Service Mobile free?
Security Service Mobile is free to download, with no in-app purchases.
Which has better reviews, Security First CU or Security Service Mobile?
Security First CU is rated higher. Security First CU averages 4.8 out of 5 from 1.9K ratings, while Security Service Mobile averages 2.6 from 1.2K ratings.
Do Security First CU or Security Service Mobile have ads?
Neither Security First CU nor Security Service Mobile shows ads.
Which is updated more often, Security First CU or Security Service Mobile?
Security First CU ships an update every 5 months, and Security Service Mobile every 3 months. Most recently, Security First CU was updated on October 2, 2026 and Security Service Mobile on October 1, 2026.

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