Not Customer friendly!
I’ve been banking with this bank for 40 years And not once have I ever felt it was customer friendly from hidden banking fee to unfriendly drive-through clerks to always having to call when the system isn’t working the way that other banking system. it’s just antiquated and does not keep up with the times.
The I’ve stayed there is because it’s such a hassle to change direct deposit and the lag time is too long normally and I’m sure this bank would make it even harder.
The I’ve stayed there is because it’s such a hassle to change direct deposit and the lag time is too long normally and I’m sure this bank would make it even harder.
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Save yourself
Worst bank there is. At least once a month they’ll lock your card for speculation of “fraud” charges. On top of that, they’ll make it impossible to login through the app saying they are unable to verify your identity. So unless you want to call customer service multiple times a month, do not bank here.
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Has too many problems
It crashes like every week for me I can’t login and I have to make a new password every time. Make this app better!!!!
Trash
The app is trash hardly ever works every time I try to log on it’s always down
Check by phone
Awesome thank I
You can’t disable workshop ads
You will receive constant notifications about workshops in your area and you can’t opt out.
Cannot Zelle
How can we Zelle, if I can’t get in my acct to log in? After hours nobody is available… if I need to reset, or change a phone number I can’t do it at all hours…..
Zelle
Your Zelle never works so many problems please get this fixed. I don’t want to go to another bank
Not working
This app isn’t working. I’ve called the bank no one can tell me why it’s not working!!!!
App crashes instantly
After the latest update, the app refuses to open. I’ve deleted the app, reinstalled it from scratch, restarted my phone, cleared caches, etc… it just won’t open. This problem started as soon as the app was updated. Very disappointed. Looking for an new update soon to fix the bug, or will have to bank elsewhere. In this day and age, accessibility is everything.
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Doesn’t work with IOS 16 (iPhone lastest update)
App won’t open. Crashes.
Not working
I just updated my iPhone. And now the app is not working.
New App Update Crashes
Each time I try to use the app it immediately crashes after the startup loading screen. The moment I reach the login it crashes and kicks me off the app. I uninstalled the app and reinstalled it but same results.
Last app update stopped working
App won’t load and then eventually crashes
Needs update
App is always crashing or has some type of problem
iOS 16.0
App crashes on startup in iOS 16.0
New update is horrible!
The new update for the Mobiliti app is beyond horrible, I’m currently stationed out of Texas and will be moving overseas for an assignment and I cannot access my account. I have deleted and reinstalled the app to see if it was a minor bug issue and I still can’t access my account. Not only does this app not function well, it is difficult to get in touch with the branches or let alone speak to someone. The old update was bearable and easy to access, hopefully these issues can get resolved, thank you for your time.
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Needs Details
I’d give five stars if each transaction had the card number that was used. As is, can’t tell what card was used for what transactions. Needs more details.
Connectivity Issues
App not working. Keeps saying I have connectivity issues. I tried both on and off wifi. I deleted and reinstalled the app. I checked my settings. Still having the problem.
Pop money
My app is updated and I am not able to see pop money to pay out. Horrible app I’m ready to close out this account that I have had for over 35 years. Technology is like the 1980’s. Bank of America is amazing. I have numerous checking accounts and this bank is the worst! Feel free to call me. 956-457-4255
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