Calgary 311 vs Airthings
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Calgary 311
Easily report issues and request City services directly from your smartphone. Submit concerns with photos and location, track request status in real-time, and stay updated with City news.
- Effortless reporting with photos and location
- Real-time request status updates
- User-friendly interface
- Multiple photo uploads
- City of Calgary news feed
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Report on the go with the Calgary 311 app Over 90 City services in your hand. Whether you're reporting a pothole, requesting snow removal, or sharing feedback, the updated Calgary 311 app makes it easy to request City services right from your smartphone. • Effortless reporting: describe your concern, snap a photo, pinpoint the location, and submit in just a few taps. • Real-time updates: track the status of your requests and receive timely notifications. • User-friendly interface: navigate through the app with ease and find the services you need quickly. • Now with multiple photo uploads and a City of Calgary news feed. Using the 311 Calgary app, residents and City employees work together to keep Calgary at its best. The information and photos you provide allow City employees to assess, prioritize and efficiently respond to your requests. Download the free app today! Visit Calgary.ca/311app for more information. Questions? Check out the the 311 app FAQ and Calgary 311 app terms of use. Technical issues? Please use the 311 Contact service request to describe your concern as well as provide contact information and a 311 representative will follow up within 10 days.
Airthings
Monitor and improve your home's air quality with smart devices and a connected app. Get insights into air quality trends, receive alerts for poor conditions, and control air purifiers remotely for a healthier living environment.
- Quick device setup
- AirGlimpse™ color indicators
- Detailed air quality graphs
- Customizable device focuses
- Remote air purifier control
- 5-day pollen forecast
- Air quality alerts and tips
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Breathe better with Airthings! Smart air quality monitors & purifiers you can trust. Shift your state of being with Airthings. Our products can help you improve indoor air quality leading to better focus, calming of allergies, and enhancement of sleep while ensuring an overall more healthy home. It features: • Quick and easy device setup • AirGlimpse™: Color-coded indicators give you at-a-glance information about your air quality • Access to the detailed graphs to help you track and find trends over time • Set focuses for your devices - air quality data broken down into high engagement problems that you care about • Control your Renew air purifier from anywhere • 5-day pollen forecast for your location with actionable advice • Notifications inform you of poor air quality and suggest ways to improve it, fast • Tips for addressing common indoor air quality problems and how to make the most of your device • Recommendations on the best Airthings monitor for your needs • Subscribe to Air Reports - We’ll send you a monthly update which summarises all the sensor data for your location. This app supports all Airthings products. If you have questions about using the app or any of our monitors, please refer to the Airthings Help Center or contact support@airthings.com.
Screenshots
Verdict
The clearest difference is rating: Airthings at 4.4 against Calgary 311's 3.5. Airthings also leads on ratings volume (3K vs 2) and update cadence (every 2 weeks vs every 2 months). Calgary 311's advantage is iOS requirement (13.4 vs 17.6). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Airthings holds the better App Store score, 4.4 against 3.5. That said, the two scores are not equally well evidenced: Airthings has 3K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 26% of Calgary 311's written reviews are positive against 33% of Airthings's.
Calgary 311 ships an update every 2 months, Airthings every 2 weeks. The most recent releases landed on November 10, 2026 and November 7, 2026 respectively.
| Parameter | Calgary 311 | Airthings |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (2 ratings) | 4.4 (3K ratings) — better |
| Positive reviews | 26.4% of reviews | 33.2% of reviews — better |
| Number of ratings | 2 | 3K — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.4 — better | 17.6 |
| Further details — not scored | ||
| Size | 25 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | The City of Calgary | Airthings ASA |
Customer experience
Calgary 311
Airthings
User reviews
Calgary 311
From 2 App Store ratingsWhat we love
- 👍 Great for reporting graffiti
- 👍 Efficient for dead animal removal
- 👍 Helpful for reporting potholes
- 👍 Useful for reporting traffic lights
- 👍 Good for reporting path repair
Room to improve
- 😞 City never actions requests
- 😞 Impossible to accomplish anything
- 😞 Too complicated to use
- 😞 Needs to be simplified
- 😞 App is showing blank
Airthings
From 3K App Store ratingsWhat we love
- 🚀 Simple to understand and setup
- 🚀 Intuitive and easy to use app
- 🚀 Efficient and fast
- 🚀 Provides great information on air quality
- 🚀 Accurate and reliable sensor readings
Room to improve
- 🐛 App has connectivity issues, often fails to sync
- 🐛 App is buggy and has many errors
- 🐛 Inaccurate or inconsistent sensor readings
- 🐛 Difficult to set up and connect devices
- 🐛 Lack of customization options for thresholds and notifications
Bugs and requests
Calgary 311
Reported bugs
18 issues- Report Submission Failed error
- Black screen when trying to take photos
- App is showing blank in calendar
- App quit working
- Won't send any reports
Show 13 moreShow fewer
- Getting 'registering' every time
- Nothing happens after 'registering'
- App crashes on startup
- App refuses to stay open
- App crashes
- App won't get past splash screen
- App freezes phone
- App uses Location Services incorrectly
- App gives wrong address
- App won't submit report without location
- App crashes and ends on home screen
- App not able to get to leave concern
- App not able to delete duplicate requests
Requested features
13 requests- Add a search bar to services list
- Make app simplified and usable
- Add 'other' drop down option for reporting
- Make all reporting options available online/app
- Add a search function for requests
Show 8 moreShow fewer
- Allow commenting on other people's posts
- Add option to manually enter location address
- Add search keywords/areas
- Add a 'request to cancel' option
- Add ability to cancel requests via app
- Add ability to delete duplicate requests
- Add more options for types of issues
- Allow manual input of location address
Airthings
Reported bugs
6 issues- App crashes frequently
- Unable to add new devices or accounts
- Incorrect color coding and data display
- Delayed or missing sensor data updates
- Bluetooth connectivity issues
Show 1 moreShow fewer
- Unexplained battery drain on devices
Requested features
6 requests- Add HomeKit integration
- Allow custom thresholds and notifications
- Improve data visualization and historical trending
- Add more detailed information on air quality issues and remedies
- Provide an iPad-optimized version of the app
Show 1 moreShow fewer
- Improve syncing and connectivity reliability
In-app purchases
Calgary 311
No in-app purchases
Airthings
No in-app purchases
