MyGCI vs MTA Shield
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyGCI
Manage your residential accounts, view usage for internet and mobile data, and handle billing and payments. Upgrade plans, add premium channels, and manage your account details seamlessly.
- View internet and mobile data usage
- Buy additional data
- View and pay bills
- Set up autopay
- Upgrade TV & internet plans
- Add premium channels
- Manage account
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eBill, Usage Viewer, and account management – now all in one place and with one login for all your residential accounts. We heard you, and have made a ton of improvements to the MyGCI experience. • View internet and mobile data usage • Buy additional data • View and pay your bill • Set up autopay or schedule a single payment in advance • Upgrade select TV & internet plans • Add premium channels to your TV plan • Manage your account And much more, all from the new-and-improved MyGCI
MTA Shield
Secure your mobile devices and personal information from online threats. Protect your family with parental controls, locate lost devices, and safeguard your online activities with a VPN and password vault. Requires an active MTA Internet subscription.
- Device protection from online threats
- Online banking and shopping security
- Lost/stolen device location and protection
- Parental controls and content management
- VPN for privacy
- Password vault
- Web-based family device management
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Today, the Internet is full of criminals. Their goals range from stealing your private information, to damaging your devices, spreading harmful content and more. With MTA Shield, you can ensure the safety and security of all of you and your loved ones’ mobile devices. MTA Shield can be downloaded on up to 10 devices. Protect all of your and your family’s devices from criminals and hackers; both at home and on the go. Ensure your children are safe with the included Parental Controls and Content Management. Protect your children and decide what they see and where they go online. If your device is stolen or lost, Mobile Shield helps you locate and protect it, by locking your device or erasing its contents. With MTA Shield, you are able to: • Protect your mobile devices • Keep your personal information safe while banking and shopping online • Locate your device if it is lost or stolen • Protect your children while they surf the internet with Parental Controls • VPN for privacy • Password vault to secure all of your passwords • Manage and protect all your family’s devices using a simple, web-based dashboard *MTA Shield is exclusively available only to MTA Internet subscribers—an active MTA Internet service is a requirement for gaining access to use this app. *Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is rating: MTA Shield at 4.6 against MyGCI's 1.7. MyGCI's advantage is ratings volume (179 vs 14) and update cadence (every 3 months vs every 8 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MTA Shield holds the better App Store score, 4.6 against 1.7. That said, the two scores are not equally well evidenced: MyGCI has 179 ratings behind it against 14, so its average is the more settled of the two.
MyGCI ships an update every 3 months, MTA Shield every 8 months. The most recent releases landed on September 22, 2026 and August 16, 2026 respectively.
| Parameter | MyGCI | MTA Shield |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (179 ratings) | 4.6 (14 ratings) — better |
| Positive reviews | 6.0% of reviews | — |
| Number of ratings | 179 — better | 14 |
| Update frequency | Every 3 months — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 33 MB | 277 MB |
| Age rating | 4+ | 4+ |
| Developer | GCI Communication Corp | Matanuska Telephone |
Customer experience
MyGCI
MTA Shield
Bugs and requests
MyGCI
Reported bugs
18 issues- Login screen infinite loading wheel
- Face ID authentication not working
- App crashes when switching accounts on iPad
- Blank page displayed after successful login
- Chat feature logs user out mid-conversation
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- Confirmation buttons hidden below navigation bar
- Autopay date selection shows all dates as past due
- Data bucket purchase returns blank screen
- Terms and conditions checkbox hides confirm button
- App fails to load on cellular or WiFi
- Slow login performance on 3G/4G
- Usage data not retrieving for any services
- App won't navigate past login page
- Page expiration error requiring constant re-login
- Channel lineup feature takes 5+ minutes to load
- App incompatible with older iOS versions
- Scrolling issues preventing access to buttons
- App crashes on iPhone with Face ID enabled
Requested features
12 requests- Remember login credentials between sessions
- Add Touch ID/Face ID authentication
- Fix data usage display to show real-time information
- Improve app responsiveness and load times
- Allow service downgrade/suspension through app
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- Fix UI layout for smaller screens
- Improve chat feature stability
- Add dark mode option
- Support for multiple accounts display
- Better channel lineup viewing functionality
- Increase data caps or make them adjustable
- Improve compatibility with iPad devices
MTA Shield
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyGCI
No in-app purchases
MTA Shield
No in-app purchases








