Comparison

PagerDuty vs IBM Verify

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PagerDuty

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

Highlights
  • Push notification alerts with custom sounds
  • Respond to incidents (acknowledge, resolve, reassign)
  • View incident details and resolution timelines
  • Manage on-call schedules and team overrides
  • Create new incidents and loop in responders
  • Execute custom actions on incidents
Features
Read full description

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

About

IBM Verify

Enhance your online security with multi-factor authentication. Confirm your identity using various methods like biometrics, one-time passcodes, or simple confirmations to protect your accounts from unauthorized access.

Highlights
  • Two-step verification
  • Biometric authentication (fingerprint, face)
  • One-time passcodes (OTP)
  • QR code sign-in
  • Supports multiple devices
  • Offline OTP generation
Read full description

IBM Verify adds an extra layer of security to your online services. Two-step verification helps protect your accounts from the bad guys, even if they steal your password. With IBM Verify, you can confirm your identity with a simple yes or no, your fingerprint or face, or a secure one-time password right from your registered mobile device. Features: • Verify using a one-time passcode, even without a data connection • Works with services that require a password for login • Verify using Touch ID or Face ID • Verify with a simple Yes or No • Sign-in into services with a QR code scan • Supports multiple devices

Screenshots

PagerDuty4 screens
IBM Verify3 screens

Verdict

The call

The clearest difference is rating: PagerDuty at 4.8 against IBM Verify's 3.2. PagerDuty also leads on update cadence (weekly vs every 2 months) and ratings volume (5.2K vs 62). IBM Verify's advantage is monetization model (free vs ad-supported) and review sentiment (35% vs 25%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PagerDuty holds the better App Store score, 4.8 against 3.2. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 62, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 35% of IBM Verify's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

PagerDuty ships an update weekly, IBM Verify every 2 months. Both last shipped on October 29, 2026.

Scorecard5 real differences · 5 level
PagerDuty versus IBM Verify: the parameters behind the verdict, then further details
ParameterPagerDutyIBM Verify
PriceFreeFree
Rating4.8 (5.2K ratings) — better3.2 (62 ratings)
Positive reviews24.7% of reviews35.3% of reviews — better
Number of ratings5.2K — better62
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.0 — better18.6
Further details — not scored
Size79 MB10 MB
Age rating4+17+
DeveloperPagerDuty Inc.IBM

Customer experience

PagerDuty

All ratings5,239 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews150 reviews
Positive24.7%
Neutral13.3%
Negative62.0%

IBM Verify

All ratings62 ratings
Positive54.8%
Neutral1.6%
Negative43.5%
Written reviews51 reviews
Positive35.3%
Neutral9.8%
Negative54.9%

Bugs and requests

PagerDuty

Reported bugs

19 issues
  • Font sizing issue
  • Unable to change alert sound
  • Cannot change settings
  • Couldn't acknowledge incident
  • Crashes on startup
Show 14 more
  • Crashes frequently
  • Unresponsive after alerts
  • Vibration and sound settings not obeyed
  • App unresponsive after alert
  • Login Fail
  • Major bug in update
  • Logs out me every few weeks
  • Crashes
  • Crashes
  • Crashes
  • Useful...now broken
  • Still buggy
  • Couldn't acknowledge incident
  • Couldn't acknowledge incident

Requested features

5 requests
  • Add ability to use custom sound for emergencies
  • Add ability to use custom sound for emergencies
  • Add ability to put services in maintenance mode
  • Improve Resolved Incidents view to show oldest first
  • Provide easy way to allow calls/texts during DND

IBM Verify

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PagerDuty

No in-app purchases

None

IBM Verify

No in-app purchases

Questions

Is PagerDuty free?
PagerDuty is free to download, with no in-app purchases.
Is IBM Verify free?
IBM Verify is free to download, with no in-app purchases.
Which has better reviews, PagerDuty or IBM Verify?
PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while IBM Verify averages 3.2 from 62 ratings.
Do PagerDuty or IBM Verify have ads?
Neither PagerDuty nor IBM Verify shows ads.
Which is updated more often, PagerDuty or IBM Verify?
PagerDuty ships an update weekly, and IBM Verify every 2 months. Most recently, PagerDuty was updated on October 29, 2026 and IBM Verify on October 29, 2026.

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