PagerDuty vs Viam Robotics
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PagerDuty
This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.
- Push notification alerts with custom sounds
- Respond to incidents (acknowledge, resolve, reassign)
- View incident details and resolution timelines
- Manage on-call schedules and team overrides
- Create new incidents and loop in responders
- Execute custom actions on incidents
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PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.
Viam Robotics
Control and connect to smart machines running on Viam directly from your mobile device. Manage your robotics projects remotely and efficiently.
- Connect to smart machines
- Control smart machines
- Mobile device control
- Remote machine management
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With this application you can connect to and control your smart machines running on Viam directly from your mobile device. By downloading this app, you agree to our Terms of Service and Privacy Policy. https://www.viam.com/terms https://www.viam.com/privacy [:mav: 1.13.0]
Screenshots
Verdict
PagerDuty and Viam Robotics both sit at 4.8 stars, but that hides the real split: 100% of Viam Robotics's written reviews are positive against 25% of PagerDuty's. Viam Robotics also leads on monetization model (free vs ad-supported). PagerDuty's advantage is ratings volume (5.2K vs 7) and update cadence (weekly vs every 3 weeks). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Viam Robotics holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 25% of PagerDuty's written reviews are positive against 100% of Viam Robotics's.
PagerDuty ships an update weekly, Viam Robotics every 3 weeks. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | PagerDuty | Viam Robotics |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) | 5.0 (7 ratings) — better |
| Positive reviews | 24.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 5.2K — better | 7 |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 18.0 | 17.6 — better |
| Further details — not scored | ||
| Size | 79 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | PagerDuty Inc. | Viam, Inc. |
Customer experience
PagerDuty
Viam Robotics
Bugs and requests
PagerDuty
Reported bugs
19 issues- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup
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- Crashes frequently
- Unresponsive after alerts
- Vibration and sound settings not obeyed
- App unresponsive after alert
- Login Fail
- Major bug in update
- Logs out me every few weeks
- Crashes
- Crashes
- Crashes
- Useful...now broken
- Still buggy
- Couldn't acknowledge incident
- Couldn't acknowledge incident
Requested features
5 requests- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND
Viam Robotics
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PagerDuty
No in-app purchases
Viam Robotics
No in-app purchases
