Comparison

PagerDuty vs MySunnyvale CA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PagerDuty

This platform helps organizations prevent and resolve critical incidents in real-time. It provides developers, IT operations, and support teams with tools to manage digital operations and ensure perfect customer experiences. Receive alerts, respond to incidents, and manage on-call schedules from your mobile device.

Highlights
  • Unlimited push notification alerts
  • Custom alert sounds
  • Respond to incidents (acknowledge, resolve, reassign)
  • View on-call schedules
  • Access user contact lists
  • Create new incidents
  • Execute custom actions on incidents
Features
Read full description

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

About

MySunnyvale CA

Easily connect with your city government to report problems, request services, and provide feedback. Utilize an AI chatbot for quick answers and a map to track local requests and their status.

Highlights
  • Report city issues
  • Request city services
  • AI chatbot for answers
  • Explore interactive map
  • Track request status
  • Submit feedback
Features
Read full description

Connect with the City of Sunnyvale to report issues, request services, and share feedback. Ask the AI chatbot, Sunny, to find answers to your questions, use the Explore Map to track requests near you, and check in on the status of your recent request submissions.

Screenshots

PagerDuty4 screens
MySunnyvale CA4 screens

Verdict

The call

The clearest difference is rating: PagerDuty at 4.8 against MySunnyvale CA's 3.7. PagerDuty also leads on ratings volume (5.2K vs 3) and update cadence (weekly vs monthly). MySunnyvale CA's advantage is iOS requirement (15.6 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PagerDuty holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

PagerDuty ships an update weekly, MySunnyvale CA monthly. The most recent releases landed on November 6, 2026 and October 31, 2026 respectively.

Scorecard4 real differences · 6 level
PagerDuty versus MySunnyvale CA: the parameters behind the verdict, then further details
ParameterPagerDutyMySunnyvale CA
PriceFreeFree
Rating4.8 (5.2K ratings) — better3.7 (3 ratings)
Positive reviews24.7% of reviews—
Number of ratings5.2K — better3
Update frequencyWeekly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS18.015.6 — better
Further details — not scored
Size79 MB38 MB
Age rating4+4+
DeveloperPagerDuty Inc.City of Sunnyvale

Customer experience

PagerDuty

All ratings5,244 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews150 reviews
Positive24.7%
Neutral13.3%
Negative62.0%

MySunnyvale CA

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

PagerDuty

Reported bugs

19 issues
  • Font sizing issue
  • Unable to change alert sound
  • Cannot change settings
  • Couldn't acknowledge incident
  • Crashes on startup
Show 14 more
  • Crashes frequently
  • Unresponsive after alerts
  • Vibration and sound settings not obeyed
  • App unresponsive after alert
  • Login Fail
  • Major bug in update
  • Logs out me every few weeks
  • Crashes
  • Crashes
  • Crashes
  • Useful...now broken
  • Still buggy
  • Couldn't acknowledge incident
  • Couldn't acknowledge incident

Requested features

5 requests
  • Add ability to use custom sound for emergencies
  • Add ability to use custom sound for emergencies
  • Add ability to put services in maintenance mode
  • Improve Resolved Incidents view to show oldest first
  • Provide easy way to allow calls/texts during DND

MySunnyvale CA

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PagerDuty

No in-app purchases

None

MySunnyvale CA

No in-app purchases

Questions

Is PagerDuty free?
PagerDuty is free to download, with no in-app purchases.
Is MySunnyvale CA free?
MySunnyvale CA is free to download, with no in-app purchases.
Which has better reviews, PagerDuty or MySunnyvale CA?
PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while MySunnyvale CA averages 3.7 from 3 ratings.
Do PagerDuty or MySunnyvale CA have ads?
Neither PagerDuty nor MySunnyvale CA shows ads.
Which is updated more often, PagerDuty or MySunnyvale CA?
PagerDuty ships an update weekly, and MySunnyvale CA monthly. Most recently, PagerDuty was updated on November 6, 2026 and MySunnyvale CA on October 31, 2026.

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