HonView Touch vs DW Mobile Plus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HonView Touch
Access and manage your Honeywell recorders remotely. This software allows for convenient viewing and control of your recording devices from any location.
- Remote access to recorders
- Recorder management
- View recordings remotely
- Control recording devices
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Honeywell remote access software for Recorder
DW Mobile Plus
Access and manage your security camera systems remotely. View live and recorded footage, receive real-time event alerts, and control PTZ cameras with ease. Get instant support through embedded chat and access knowledgebase articles.
- Remote DVR/NVR access
- Live and archived video viewing
- Real-time event alerts
- PTZ camera control
- QR code connection
- Embedded help chat
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DESCRIPTION: DW Mobile+ is a free app that empowers DW users to get the most out of their security systems anytime, anywhere. With simple P2P and QR code connection options, users can access their security systems with the tap of a finger, receiving event alerts in real time and accessing live and archived footage directly from their phones. Events can be instantly addressed and delegated as needed, saving customers time and money. The app comes with DWAIN chat for quick help and access to knowledgebase articles, tech support help and other tools from the DW website. With DW Mobile+, you know your system keeps working for you 24/7 worldwide. APP FEATURES: Access your video surveillance systems with a tap of a finger. Support for unlimited registered sites. Use a QR code scan to connect to any VMAX recorder. Remote setup for COVA bridge recorders with a myDW account. Access live and archived videos for any system registered to your myDW account. Push notifications for event alerts from the system Embedded DWAIN help chat for quick access to knowledgebase articles and DW’s tech support. Intuitive and easy to use. Easily choose a site to view from a thumbnail image, grid or list view. Instant remote camera monitoring and playback. View 1, 4, 9 or 16 cameras at a time. One-touch access to the site camera list. Go from live to recorded video instantly. Pinch-to-zoom to expand the timeline and adjust the search period. Fingertip PTZ camera control. Easy calendar search. Supports audio from the camera on cameras with audio in/out. Easily add time and weather information to the app. Onscreen tutorials are easy to understand. MODELS SUPPORTED: COVA Bridge NVRs VMAX IP G4 NVRs VMAX A1 G4 DVRs VMAX IP Plus NVRs VMAX A1 Plus DVRs
Screenshots
Verdict
The clearest difference is rating: DW Mobile Plus at 2.7 against HonView Touch's 1.6. DW Mobile Plus also leads on update cadence (every 2 months vs every 8 months) and review sentiment (19% vs 5%). HonView Touch's advantage is iOS requirement (8.2 vs 14.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DW Mobile Plus holds the better App Store score, 2.7 against 1.6. Both are backed by a comparable volume of ratings — 150 and 62 respectively. Written reviews point the same way: 5% of HonView Touch's written reviews are positive against 19% of DW Mobile Plus's.
HonView Touch ships an update every 8 months, DW Mobile Plus every 2 months. The most recent releases landed on October 12, 2026 and October 7, 2026 respectively.
| Parameter | HonView Touch | DW Mobile Plus |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (150 ratings) | 2.7 (62 ratings) — better |
| Positive reviews | 4.8% of reviews | 19.2% of reviews — better |
| Number of ratings | 150 — better | 62 |
| Update frequency | Every 8 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 8.2 — better | 14.0 |
| Further details — not scored | ||
| Size | 102 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Honeywell International, Inc. | Digital Watchdog |
Customer experience
HonView Touch
DW Mobile Plus
Bugs and requests
HonView Touch
Reported bugs
55 issues- Failed to connect to security system
- Cannot access/download/watch anything
- Password reset/retrieval not possible
- Does not work with Google Fiber mesh router
- Not receiving motion detection notifications on iOS
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- App constantly crashes, requires reboot
- Notifications stopped working, then alerts cannot be turned off individually
- App is years behind competition, difficult video review
- Time picker in playback mode does not work with iOS14
- Cameras will not load after iOS 14 update
- App crashes frequently upon opening
- Latest update deleted time feature in past footage review
- P2P update not working on app
- Cannot search by times in playback
- New iPhone heats up when watching camera
- App no longer works on iPhone XS-Max iOS14
- Hasn’t worked since upgrading iPhone to iOS14
- Cannot watch previous recordings (time selection)
- App is trash on iPad
- App quit connecting to cameras, requires reload
- Cannot access cameras most of the time, won't connect after reinstall
- App has little or no documentation or usage instruction
- Motion notifications suddenly stopped working
- App does not support live audio
- App takes me back to 1980s disk operating systems
- Last update has buggered everything up, unable to dial in
- Cannot access cameras after last update, timeout errors
- Scrolling between hours in playback no longer possible
- Cameras take a very long time to load
- Live video no longer works
- Motion notifications no longer come through since June 2018 update
- Remote video viewing not working, 'failed to connect'
- Program updated, now only says 'failed to connect'
- Stopped working, cannot connect, cannot see live preview
- App rarely loads live feeds since new update/redesign
- Every other month something goes wrong, requires security company visit
- Will not connect for several days
- Unable to delete favorites
- Push notifications are still broken
- Can’t log in
- App allows real-time viewing but not recording history access
- Works only when at home on WiFi, cannot view away from home
- New updated app has connection problems, no tech support
- Notifications show up but cannot open app to view alarm
- Low light viewing has become atrocious after update
- Privacy policy pages don’t have a way to accept and exit, making app unusable
- Cannot find recorded footage, cameras reload each time screens change
- Update displays only half the screen
- Not working on cellular data after update, works on WiFi
- Have to re-add cameras every time to monitor
- Cannot play back video from cameras
- App hasn’t received push notifications in over a month
- Playback is a failure, glitching when trying to select time/camera
- Stopped working after iOS 10.01 update
- App is riddled with bugs, features don't work
Requested features
11 requests- Update for latest iOS with improvements
- Allow immediate live view on app open
- Improve time picker for playback
- Add audio support
- Improve low light viewing
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- Allow saving video clips to phone
- Provide better documentation/usage instructions
- Modernize app interface (lessons from ADT Pulse)
- Allow deletion of favorites
- Enable push notifications
- Fix privacy policy acceptance issue
DW Mobile Plus
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HonView Touch
No in-app purchases
DW Mobile Plus
No in-app purchases
Questions
Is HonView Touch free?
Is DW Mobile Plus free?
Which has better reviews, HonView Touch or DW Mobile Plus?
Do HonView Touch or DW Mobile Plus have ads?
Which is updated more often, HonView Touch or DW Mobile Plus?
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