HonView Touch vs Partner MobileTech
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HonView Touch
Access and manage your Honeywell recorders remotely. This software allows for convenient viewing and control of your recording devices from any location.
- Remote access to recorders
- Recorder management
- View recordings remotely
- Control recording devices
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Honeywell remote access software for Recorder
Partner MobileTech
This application is designed exclusively for Alarm.com Authorized Service Providers. It offers streamlined access to critical commands and diagnostic tools, aiming to reduce on-site service time and enhance the quality of installations and system maintenance.
- Access essential commands
- Perform diagnostics
- Decrease on-site time
- Improve system quality
- Streamline installation
- Enhance service efficiency
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This app is for Alarm.com Authorized Service Providers only. The Alarm.com MobileTech app provides easy access to essential commands and diagnostics decreasing on-site time and improving system quality for installation and service.
Screenshots
Verdict
The clearest difference is review sentiment: Partner MobileTech at 63% against HonView Touch's 5%. Partner MobileTech also leads on rating (3.7 vs 1.6). HonView Touch's advantage is ratings volume (150 vs 38) and iOS requirement (8.2 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Partner MobileTech holds the better App Store score, 3.7 against 1.6. Both are backed by a comparable volume of ratings — 150 and 38 respectively. Written reviews point the same way: 5% of HonView Touch's written reviews are positive against 63% of Partner MobileTech's.
HonView Touch ships an update every 8 months, Partner MobileTech every 5 months. The most recent releases landed on October 12, 2026 and October 5, 2026 respectively.
| Parameter | HonView Touch | Partner MobileTech |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (150 ratings) | 3.7 (38 ratings) — better |
| Positive reviews | 4.8% of reviews | 62.5% of reviews — better |
| Number of ratings | 150 — better | 38 |
| Update frequency | Every 8 months | Every 5 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 8.2 — better | 17.0 |
| Further details — not scored | ||
| Size | 102 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | Honeywell International, Inc. | Onabridge Technologies LLC |
Customer experience
HonView Touch
Partner MobileTech
Bugs and requests
HonView Touch
Reported bugs
55 issues- Failed to connect to security system
- Cannot access/download/watch anything
- Password reset/retrieval not possible
- Does not work with Google Fiber mesh router
- Not receiving motion detection notifications on iOS
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- App constantly crashes, requires reboot
- Notifications stopped working, then alerts cannot be turned off individually
- App is years behind competition, difficult video review
- Time picker in playback mode does not work with iOS14
- Cameras will not load after iOS 14 update
- App crashes frequently upon opening
- Latest update deleted time feature in past footage review
- P2P update not working on app
- Cannot search by times in playback
- New iPhone heats up when watching camera
- App no longer works on iPhone XS-Max iOS14
- Hasn’t worked since upgrading iPhone to iOS14
- Cannot watch previous recordings (time selection)
- App is trash on iPad
- App quit connecting to cameras, requires reload
- Cannot access cameras most of the time, won't connect after reinstall
- App has little or no documentation or usage instruction
- Motion notifications suddenly stopped working
- App does not support live audio
- App takes me back to 1980s disk operating systems
- Last update has buggered everything up, unable to dial in
- Cannot access cameras after last update, timeout errors
- Scrolling between hours in playback no longer possible
- Cameras take a very long time to load
- Live video no longer works
- Motion notifications no longer come through since June 2018 update
- Remote video viewing not working, 'failed to connect'
- Program updated, now only says 'failed to connect'
- Stopped working, cannot connect, cannot see live preview
- App rarely loads live feeds since new update/redesign
- Every other month something goes wrong, requires security company visit
- Will not connect for several days
- Unable to delete favorites
- Push notifications are still broken
- Can’t log in
- App allows real-time viewing but not recording history access
- Works only when at home on WiFi, cannot view away from home
- New updated app has connection problems, no tech support
- Notifications show up but cannot open app to view alarm
- Low light viewing has become atrocious after update
- Privacy policy pages don’t have a way to accept and exit, making app unusable
- Cannot find recorded footage, cameras reload each time screens change
- Update displays only half the screen
- Not working on cellular data after update, works on WiFi
- Have to re-add cameras every time to monitor
- Cannot play back video from cameras
- App hasn’t received push notifications in over a month
- Playback is a failure, glitching when trying to select time/camera
- Stopped working after iOS 10.01 update
- App is riddled with bugs, features don't work
Requested features
11 requests- Update for latest iOS with improvements
- Allow immediate live view on app open
- Improve time picker for playback
- Add audio support
- Improve low light viewing
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- Allow saving video clips to phone
- Provide better documentation/usage instructions
- Modernize app interface (lessons from ADT Pulse)
- Allow deletion of favorites
- Enable push notifications
- Fix privacy policy acceptance issue
Partner MobileTech
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HonView Touch
No in-app purchases
Partner MobileTech
No in-app purchases
Questions
Is HonView Touch free?
Is Partner MobileTech free?
Which has better reviews, HonView Touch or Partner MobileTech?
Do HonView Touch or Partner MobileTech have ads?
Which is updated more often, HonView Touch or Partner MobileTech?
Other comparisons
