HonView Touch vs HID Reader Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HonView Touch
Access and manage your Honeywell recorders remotely. This software allows for convenient viewing and control of your recording devices from any location.
- Remote access to recorders
- Recorder management
- View recordings remotely
- Control recording devices
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Honeywell remote access software for Recorder
HID Reader Manager
This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.
- Configure reader settings
- Upgrade reader firmware
- Inspect and export reader status
- Enable Bluetooth support
- Enable OSDP support
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HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information. If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.
Screenshots
Verdict
The clearest difference is rating: HID Reader Manager at 2.6 against HonView Touch's 1.6. HID Reader Manager also leads on update cadence (every 2 months vs every 8 months). HonView Touch's advantage is ratings volume (150 vs 26) and iOS requirement (8.2 vs 14.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HID Reader Manager holds the better App Store score, 2.6 against 1.6. That said, the two scores are not equally well evidenced: HonView Touch has 150 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 5% of HonView Touch's written reviews are positive against 12% of HID Reader Manager's.
HonView Touch ships an update every 8 months, HID Reader Manager every 2 months. Both last shipped on October 12, 2026.
| Parameter | HonView Touch | HID Reader Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (150 ratings) | 2.6 (26 ratings) — better |
| Positive reviews | 4.8% of reviews | 11.5% of reviews — better |
| Number of ratings | 150 — better | 26 |
| Update frequency | Every 8 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 8.2 — better | 14.0 |
| Further details — not scored | ||
| Size | 102 MB | 258 MB |
| Age rating | 4+ | 4+ |
| Developer | Honeywell International, Inc. | HID Global |
Customer experience
HonView Touch
HID Reader Manager
Bugs and requests
HonView Touch
Reported bugs
55 issues- Failed to connect to security system
- Cannot access/download/watch anything
- Password reset/retrieval not possible
- Does not work with Google Fiber mesh router
- Not receiving motion detection notifications on iOS
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- App constantly crashes, requires reboot
- Notifications stopped working, then alerts cannot be turned off individually
- App is years behind competition, difficult video review
- Time picker in playback mode does not work with iOS14
- Cameras will not load after iOS 14 update
- App crashes frequently upon opening
- Latest update deleted time feature in past footage review
- P2P update not working on app
- Cannot search by times in playback
- New iPhone heats up when watching camera
- App no longer works on iPhone XS-Max iOS14
- Hasn’t worked since upgrading iPhone to iOS14
- Cannot watch previous recordings (time selection)
- App is trash on iPad
- App quit connecting to cameras, requires reload
- Cannot access cameras most of the time, won't connect after reinstall
- App has little or no documentation or usage instruction
- Motion notifications suddenly stopped working
- App does not support live audio
- App takes me back to 1980s disk operating systems
- Last update has buggered everything up, unable to dial in
- Cannot access cameras after last update, timeout errors
- Scrolling between hours in playback no longer possible
- Cameras take a very long time to load
- Live video no longer works
- Motion notifications no longer come through since June 2018 update
- Remote video viewing not working, 'failed to connect'
- Program updated, now only says 'failed to connect'
- Stopped working, cannot connect, cannot see live preview
- App rarely loads live feeds since new update/redesign
- Every other month something goes wrong, requires security company visit
- Will not connect for several days
- Unable to delete favorites
- Push notifications are still broken
- Can’t log in
- App allows real-time viewing but not recording history access
- Works only when at home on WiFi, cannot view away from home
- New updated app has connection problems, no tech support
- Notifications show up but cannot open app to view alarm
- Low light viewing has become atrocious after update
- Privacy policy pages don’t have a way to accept and exit, making app unusable
- Cannot find recorded footage, cameras reload each time screens change
- Update displays only half the screen
- Not working on cellular data after update, works on WiFi
- Have to re-add cameras every time to monitor
- Cannot play back video from cameras
- App hasn’t received push notifications in over a month
- Playback is a failure, glitching when trying to select time/camera
- Stopped working after iOS 10.01 update
- App is riddled with bugs, features don't work
Requested features
11 requests- Update for latest iOS with improvements
- Allow immediate live view on app open
- Improve time picker for playback
- Add audio support
- Improve low light viewing
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- Allow saving video clips to phone
- Provide better documentation/usage instructions
- Modernize app interface (lessons from ADT Pulse)
- Allow deletion of favorites
- Enable push notifications
- Fix privacy policy acceptance issue
HID Reader Manager
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HonView Touch
No in-app purchases
HID Reader Manager
No in-app purchases
Questions
Is HonView Touch free?
Is HID Reader Manager free?
Which has better reviews, HonView Touch or HID Reader Manager?
Do HonView Touch or HID Reader Manager have ads?
Which is updated more often, HonView Touch or HID Reader Manager?
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