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HonView Touch

HonView Touch

by Honeywell International, Inc.

150 ratings
84 reviews
πŸ”§ Utilities
πŸ’Ό Business
Free

Details

  • Released
  • Updated
  • January 23, 2013
  • June 21, 2021

Developer

Honeywell International, Inc.
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About

Access and manage your Honeywell recorders remotely. This software allows for convenient viewing and control of your recording devices from any location.

βœ“Remote access to recorders
βœ“Recorder management
βœ“View recordings remotely
βœ“Control recording devices
Show original description

What users say

Summarized from real user reviews of HonView Touch. Based on 150 reviews and a 1.6/5 average, it highlights the 3 positives and 18 negatives reviewers mention most about this Business app.

Positive things

  • πŸ‘Works like a champ (historically)
  • πŸ‘Simple and effective (French review)
  • πŸ‘Good video quality (French review)

Negative things

  • πŸ›App is garbage/trash/worthless
  • πŸ›Difficult to connect/connects intermittently
  • πŸ›Not user-friendly/clunky/hard to navigate
  • πŸ›Slow performance
  • πŸ›No regular/timely updates
  • πŸ›Crashes frequently
  • πŸ›Password reset issues
  • πŸ›Incompatible with iOS/iPhone updates
  • πŸ›Motion detection notifications not working
  • πŸ›Horrible software/app support
  • πŸ›Video playback issues (time selection, loading)
  • πŸ›Unmarked buttons/confusing interface
  • πŸ›No audio support
  • πŸ›Low light viewing issues
  • πŸ›Live video no longer works/fails to connect
  • πŸ›Cannot access recordings/history
  • πŸ›App requires frequent re-adding of cameras
  • πŸ›Does not work with Google Fiber
See all reviews

What's New in HonView Touch

6.6

June 21, 2021

fix issue and integrate with HEN3V

User reviews

Most RecentHighest RatedLowest Rated

Not the best but works

My building has used this App for over 10 years and it works like a chanp. I am wondering wherher there is an update for latest iOS with few improvements?
iGQQiGQQ

Failed to connect

I couldn’t connect to my security system despite all data are entered correctly. Any help is great thank you
winnie gagawinnie gaga

HonView Touch

What an appalling app. I can’t access anything to download watch it let alone download it on my phone.
Waste of money and my time.
Spottsy7Spottsy7

Believe what all the reviews say

This app isn’t user friendly. It’s awful! I’m in a 1 year of 2 year contract. Do not get.
wilmatwowilmatwo

Worst ever

Slow, difficulties to connect
No regular updates
Ψ±Ψ§Ω…Ψ²Ψ±Ψ§Ω…Ψ²
See 79 more reviews

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User experience

🐞

Reported Bugs

55 issues

Failed to connect to security system

Bug

Cannot access/download/watch anything

Bug

Password reset/retrieval not possible

Bug

Does not work with Google Fiber mesh router

Bug

Not receiving motion detection notifications on iOS

Bug

App constantly crashes, requires reboot

Bug

Notifications stopped working, then alerts cannot be turned off individually

Bug

App is years behind competition, difficult video review

Bug

Time picker in playback mode does not work with iOS14

Bug

Cameras will not load after iOS 14 update

Bug

App crashes frequently upon opening

Bug

Latest update deleted time feature in past footage review

Bug

P2P update not working on app

Bug

Cannot search by times in playback

Bug

New iPhone heats up when watching camera

Bug

App no longer works on iPhone XS-Max iOS14

Bug

Hasn’t worked since upgrading iPhone to iOS14

Bug

Cannot watch previous recordings (time selection)

Bug

App is trash on iPad

Bug

App quit connecting to cameras, requires reload

Bug

Cannot access cameras most of the time, won't connect after reinstall

Bug

App has little or no documentation or usage instruction

Bug

Motion notifications suddenly stopped working

Bug

App does not support live audio

Bug

App takes me back to 1980s disk operating systems

Bug

Last update has buggered everything up, unable to dial in

Bug

Cannot access cameras after last update, timeout errors

Bug

Scrolling between hours in playback no longer possible

Bug

Cameras take a very long time to load

Bug

Live video no longer works

Bug

Motion notifications no longer come through since June 2018 update

Bug

Remote video viewing not working, 'failed to connect'

Bug

Program updated, now only says 'failed to connect'

Bug

Stopped working, cannot connect, cannot see live preview

Bug

App rarely loads live feeds since new update/redesign

Bug

Every other month something goes wrong, requires security company visit

Bug

Will not connect for several days

Bug

Unable to delete favorites

Bug

Push notifications are still broken

Bug

Can’t log in

Bug

App allows real-time viewing but not recording history access

Bug

Works only when at home on WiFi, cannot view away from home

Bug

New updated app has connection problems, no tech support

Bug

Notifications show up but cannot open app to view alarm

Bug

Low light viewing has become atrocious after update

Bug

Privacy policy pages don’t have a way to accept and exit, making app unusable

Bug

Cannot find recorded footage, cameras reload each time screens change

Bug

Update displays only half the screen

Bug

Not working on cellular data after update, works on WiFi

Bug

Have to re-add cameras every time to monitor

Bug

Cannot play back video from cameras

Bug

App hasn’t received push notifications in over a month

Bug

Playback is a failure, glitching when trying to select time/camera

Bug

Stopped working after iOS 10.01 update

Bug

App is riddled with bugs, features don't work

Bug
✨

Requested Features

11 requests

Update for latest iOS with improvements

Feature

Allow immediate live view on app open

Feature

Improve time picker for playback

Feature

Add audio support

Feature

Improve low light viewing

Feature

Allow saving video clips to phone

Feature

Provide better documentation/usage instructions

Feature

Modernize app interface (lessons from ADT Pulse)

Feature

Allow deletion of favorites

Feature

Enable push notifications

Feature

Fix privacy policy acceptance issue

Feature

FAQ

What does HonView Touch do?

HonView Touch is remote access software designed for Honeywell recorders. It allows users to access and manage their recording devices from a remote location, providing convenience and flexibility.

What are the key features of HonView Touch?

The primary features include remote access to your Honeywell recorders, enabling you to view recordings and control the devices. This allows for management and monitoring from virtually anywhere.

Is HonView Touch free to use?

Based on the provided information, the application is free to use and does not appear to have any associated costs or in-app purchases.

Who is the target audience for HonView Touch?

This app is intended for individuals or businesses who utilize Honeywell recorders and require the ability to access and manage them remotely for security, monitoring, or operational purposes.