ESET Secure Authentication vs Freshdesk

NOTE: Before installing ESET Secure Authentication, please note that the product requires server-side installation. This is a companion app and will not work independently. Contact your company‘s network administrator to receive your enrollment link. ESET Secure Authentication is an easy-to-install, deploy, and manage, multi-factor authentication (MFA) solution for businesses. The additional factor—received or generated by the mobile app—complements and strengthens the standard authentication process and secures access to your company’s systems and data. The ESET Secure Authentication app allows you to: - Receive push notifications on your device that you can approve to complete authentication - Generate one-time passwords to use alongside your username and password - Add a new account simply by scanning a QR code Supported integrations: - Microsoft Web Apps - Local Windows logins - Remote Desktop Protocol - VPNs - Cloud services via AD FS - Mac/Linux - Custom apps Multi-factor authentication is a combination of two or more security factors—“something the user knows” (e.g., a password), “something the user has” (such as a mobile phone to generate a one-time password or receive a push notification), and even “something the user is” (when approving push notifications via biometrics). Find out more about ESET Secure Authentication for businesses: https://www.eset.com/us/business/solutions/multi-factor-authentication/

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.