Comparison

Xactimate vs Horizon Mobile 3

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xactimate

Create comprehensive property damage estimates directly on your mobile device. This app integrates seamlessly with online and desktop versions, allowing professionals to build estimates from start to finish in the field.

Highlights
  • Build estimates on iOS device
  • Seamless cross-platform integration
  • Field estimating
  • Integrates with Xactware products
  • Online and desktop sync
Read full description

Xactimate Mobile is the first fully realized mobile estimating app for professionals in the field. Build complete estimates from start to finish directly on your iOS device with seamless integration across Xactimate's online and desktop platforms and the Xactware family of products. *Some features, such as generating reports or downloading price lists, require internet or 4G access. For customer support, visit the eService center.

About

Horizon Mobile 3

This app streamlines home inspection report writing by allowing users to collect data and create reports simultaneously in the field. It offers offline capabilities, photo editing, and seamless integration with a desktop portal for efficient workflow.

Highlights
  • Simultaneous data collection and report writing
  • Offline functionality
  • Full-sync with desktop portal
  • In-app photo editing
  • Intuitive report writing tool
Features
Read full description

Horizon Mobile 3 is the latest companion app for Horizon Inspection Software, offering the fastest, smartest, and most intuitive report writing tool for home inspectors. This app is designed to help you collect data and write your report simultaneously during the inspection process. The app works while connected via cellular, WiFi, or offline. Use the full-sync feature anytime during or after your inspection to integrate your field data with your desktop portal. Use the camera on your phone or tablet to quickly add photos, along with full editing control to resize images, add arrows and other shapes, as well as captions. Horizon Mobile 3 offers a best-in-class inspection reporting solution, with navigation and features that let you complete your reports with speed and accuracy. Device Recommendations for Optimal Performance: - iOS/iPadOS 17 or newer - iPhone 13 or newer, or iPad (2021 models or later) - 4 GB RAM or more - 64 GB storage or more Devices on beta iOS/iPadOS or jailbroken devices may face issues.

Screenshots

Xactimate4 screens
Horizon Mobile 34 screens

Verdict

The call

The clearest difference is rating: Xactimate at 4.6 against Horizon Mobile 3's 3.8. Xactimate also leads on ratings volume (8.4K vs 101) and review sentiment (50% vs 27%). Horizon Mobile 3's advantage is iOS requirement (15.1 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Xactimate holds the better App Store score, 4.6 against 3.8. That said, the two scores are not equally well evidenced: Xactimate has 8.4K ratings behind it against 101, so its average is the more settled of the two. Written reviews point the same way: 50% of Xactimate's written reviews are positive against 27% of Horizon Mobile 3's.

UpkeepUpdate frequency

Xactimate ships an update fortnightly, Horizon Mobile 3 every 2 weeks. The most recent releases landed on October 26, 2026 and October 20, 2026 respectively.

Scorecard4 real differences · 6 level
Xactimate versus Horizon Mobile 3: the parameters behind the verdict, then further details
ParameterXactimateHorizon Mobile 3
PriceFreeFree
Rating4.6 (8.4K ratings) — better3.8 (101 ratings)
Positive reviews49.6% of reviews — better26.7% of reviews
Number of ratings8.4K — better101
Update frequencyFortnightlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.1 — better
Further details — not scored
Size391 MB44 MB
Age rating4+4+
DeveloperXactware Solutions, Inc.Carson Dunlop

Customer experience

Xactimate

All ratings8,335 ratings
Positive90.5%
Neutral3.7%
Negative5.8%
Written reviews127 reviews
Positive49.6%
Neutral10.2%
Negative40.2%

Horizon Mobile 3

All ratings99 ratings
Positive68.7%
Neutral8.1%
Negative23.2%
Written reviews30 reviews
Positive26.7%
Neutral3.3%
Negative70.0%

User reviews

Xactimate

From 8.4K App Store ratings

What we love

  • 🚀 Time saver
  • 🚀 Efficient estimating
  • 🚀 Useful mobile features
  • 👍 Intuitive interface
  • 👍 Great for adjusters

Room to improve

  • 🐛 Crashes frequently
  • 🐛 Buggy and glitchy
  • 🐛 Unreliable syncing
  • 🐛 Slow performance
  • 🔋 High battery consumption

Horizon Mobile 3

From 101 App Store ratings

What we love

  • 👍🏼 Easy to use/learn
  • 👍🏼 Clients love report format
  • 👍🏼 Streamlined
  • 👍🏼 Smooth and fluent
  • 👍🏼 Great cloud base software architecture

Room to improve

  • 🐛 Glitchy and slow performance
  • 🐛 Crashes constantly
  • 🐛 Unusable, will not sync work orders
  • 🐛 Push sync fails
  • 🐛 Software is awful

Bugs and requests

Xactimate

Reported bugs

5 issues
  • Login issues
  • Sketch mode problems
  • Measurement inaccuracies
  • Compatibility issues with newer devices
  • Data loss when using the app

Requested features

6 requests
  • Add PDF export option
  • Improve photo management
  • Enhance sketching tools
  • Integrate desktop and mobile versions
  • Add keyboard shortcuts
Show 1 more
  • Develop a Mac desktop version

Horizon Mobile 3

Reported bugs

25 issues
  • Syncing issues with work orders
  • Push sync failures
  • Data sync failures
  • Lost inspections
  • Lost pictures
Show 20 more
  • Deleted recommendations
  • Slow syncs
  • App gets slower throughout the day
  • Slow back button response
  • Descriptions and pictures missing from final report
  • App goes back to homepage when selecting a photo
  • App crashes when trying to load photos from camera roll
  • App freezes
  • App crashes when trying to attach pictures
  • App freezes or completely shuts down during work
  • App fails to save photos
  • App shuts down when adding photos from photo library
  • App closes when adding photos
  • Unable to delete photos accidentally added to report
  • Unable to add multiple photos at a time
  • App crashes when adding photo from gallery
  • App crashes approximately 20 times per inspection
  • App crashes 75% of the time when uploading photos to a comment
  • App randomly adds a photo to the report with no way of deleting it
  • Pre-written narratives won't show up

Requested features

2 requests
  • Increase font size in the app
  • Pre-made ancillary templates available (Manufactured Homes, pool & Spa, etc.)

In-app purchases

None

Xactimate

No in-app purchases

None

Horizon Mobile 3

No in-app purchases

Questions

Is Xactimate free?
Xactimate is free to download, with no in-app purchases.
Is Horizon Mobile 3 free?
Horizon Mobile 3 is free to download, with no in-app purchases.
Which has better reviews, Xactimate or Horizon Mobile 3?
Xactimate is rated higher. Xactimate averages 4.6 out of 5 from 8.4K ratings, while Horizon Mobile 3 averages 3.8 from 101 ratings.
Do Xactimate or Horizon Mobile 3 have ads?
Neither Xactimate nor Horizon Mobile 3 shows ads.
Which is updated more often, Xactimate or Horizon Mobile 3?
Xactimate ships an update fortnightly, and Horizon Mobile 3 every 2 weeks. Most recently, Xactimate was updated on October 26, 2026 and Horizon Mobile 3 on October 20, 2026.

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