Xactimate vs ATSC Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Xactimate
Create comprehensive property damage estimates directly on your mobile device. This app integrates seamlessly with online and desktop versions, allowing professionals to build estimates from start to finish in the field.
- Build estimates on iOS device
- Seamless cross-platform integration
- Field estimating
- Integrates with Xactware products
- Online and desktop sync
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Xactimate Mobile is the first fully realized mobile estimating app for professionals in the field. Build complete estimates from start to finish directly on your iOS device with seamless integration across Xactimate's online and desktop platforms and the Xactware family of products. *Some features, such as generating reports or downloading price lists, require internet or 4G access. For customer support, visit the eService center.
ATSC Support
This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.
- Self-solve technology issues
- Check ticket status
- Chat with support
- Seamless digital experience
- On-demand interactions
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ATSC Support is a way to help self-solve your technology issues. The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us. The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.
Screenshots
Verdict
The clearest difference is rating: Xactimate at 4.6 against ATSC Support's 1.8. Xactimate also leads on update cadence (fortnightly vs every 3 months) and ratings volume (8.3K vs 33). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Xactimate holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: Xactimate has 8.3K ratings behind it against 33, so its average is the more settled of the two. Written reviews point the same way: 50% of Xactimate's written reviews are positive against 25% of ATSC Support's.
Xactimate ships an update fortnightly, ATSC Support every 3 months. The most recent releases landed on October 14, 2026 and September 24, 2026 respectively.
| Parameter | Xactimate | ATSC Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.3K ratings) — better | 1.8 (33 ratings) |
| Positive reviews | 49.6% of reviews — better | 25.0% of reviews |
| Number of ratings | 8.3K — better | 33 |
| Update frequency | Fortnightly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 391 MB | 139 MB |
| Age rating | 4+ | 17+ |
| Developer | Xactware Solutions, Inc. | Allstate |
Customer experience
Xactimate
ATSC Support
Bugs and requests
Xactimate
Reported bugs
5 issues- Login issues
- Sketch mode problems
- Measurement inaccuracies
- Compatibility issues with newer devices
- Data loss when using the app
Requested features
6 requests- Add PDF export option
- Improve photo management
- Enhance sketching tools
- Integrate desktop and mobile versions
- Add keyboard shortcuts
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- Develop a Mac desktop version
ATSC Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Xactimate
No in-app purchases
ATSC Support
No in-app purchases
