Kickserv Field Service vs Taskrol
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Kickserv Field Service
Manage field service operations on the go with this mobile companion. Track job status, upload photos, record time, and handle estimates, invoices, and payments directly from your device. It also allows for customer signature approvals at the job site.
- Job and technician status tracking
- Upload before/after job photos
- Enter time for payroll/billing
- Track estimates and sales
- Manage invoices and collect payments
- Collect customer signatures
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A scaled-down version of our award-winning web application, the Kickserv mobile app is the perfect companion for when you and your technicians are out in the field. With the Kickserv app, you can: - Easily follow job and technician status - Upload before and after photos of jobs - Enter in your time on a job for payroll and billing - Track your estimates and sales opportunities - Follow your invoices and collect payments - Collect customer signature approval, right at the job site Requires an existing Kickserv account and a network connection (cellular or wifi).
Taskrol
This field service CRM helps appliance repair companies manage jobs, customers, technicians, and invoices. It organizes daily operations, reduces errors, and keeps teams aligned for efficient service delivery.
- Job management
- Customer profiles
- Appliance service history
- Technician assignment
- Team management
- Invoices and payments
- Parts and inventory tracking
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Taskrol is a field service CRM built for appliance repair companies. Manage jobs, customers, technicians, invoices, parts, and repair history from one place. Keep daily operations organized, reduce missed details, and keep your service team aligned—in the shop and in the field. WHAT YOU CAN DO • Job management and scheduling • Customer profiles and appliance service history • Technician assignment and team management • Invoices, payments, and Tap to Pay on iPhone • Parts database, inventory, and shopping lists • Device manuals and repair documentation • Business activity overview and reports AI & COMMUNICATIONS • AI phone agent to help handle inbound calls and booking • AI-assisted invoice drafting with speech recognition • Built-in business calling and SMS with clients Taskrol is designed for appliance repair owners and service teams who need a practical CRM for real field work—not a generic office tool.
Screenshots
Verdict
The clearest difference is review sentiment: Taskrol at 100% against Kickserv Field Service's 36%. Taskrol also leads on rating (5.0 vs 3.6) and ads (none vs shown). Kickserv Field Service's advantage is ratings volume (54 vs 8). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Taskrol holds the better App Store score, 5.0 against 3.6. That said, the two scores are not equally well evidenced: Kickserv Field Service has 54 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 36% of Kickserv Field Service's written reviews are positive against 100% of Taskrol's.
Kickserv Field Service ships an update every 3 weeks, Taskrol weekly. The most recent releases landed on October 16, 2026 and October 9, 2026 respectively.
| Parameter | Kickserv Field Service | Taskrol |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (54 ratings) | 5.0 (8 ratings) — better |
| Positive reviews | 36.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 54 — better | 8 |
| Update frequency | Every 3 weeks | Weekly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 100 MB | 182 MB |
| Age rating | 4+ | 4+ |
| Developer | Kickserv, Inc. | Kereon inc |
Customer experience
Kickserv Field Service
Taskrol
Bugs and requests
Kickserv Field Service
Reported bugs
44 issues- Update caused big issues
- Clicking on select item causes crash
- Cannot write estimates, cameras or drains
- Opening existing estimates causes crash
- App constantly not loading
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- Plethora of issues
- Scroll menu for scheduling jobs does not work
- Glitches and always selects a different time
- App doesn't allow photo upload / only one at a time
- Photos not an option under app settings
- Takes forever to upload pictures
- Kicks users off
- Clock is no longer working
- If you don't have great signal it doesn't work
- Can not login with email
- Username that was signed up with will not work
- Only way to login is with a magic link
- App never loads
- Most annoying current one is when using the app it constantly logs me out
- Loses entire estimate when logged out
- Logging in 10 times a day is annoying
- App will not open
- After the last update the app will not load
- App is useless
- New update made it even worse
- Customer address no longer links to mapping app
- App has been completely redesigned and is great
- Will not let you create invoice
- App is clunky
- UI looks intuitive but is difficult to use
- Work menu is difficult to use
- Creating new jobs/opportunities and service type are tedious
- App not working
- Cannot access jobs or opportunities
- Freezing
- Cannot edit a schedule
- Cannot add to a schedule
- Cannot look at any notes in the schedule
- Takes forever to load on wifi
- Crashes on launch
- iPhone app needs to be debugged
- Buggy in certain aspects
- Tried multiple times to log in but no success
- Emailed support and did not receive any help
Requested features
10 requests- Dark mode option
- Calendar view back to previous version
- Option to allow access to all photos
- Calendar views need to be made
- Options to exit screens or return to app home pages
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- Ability to type in landscape mode
- Add more features
- Customizable options to remove unneeded productivity features
- Function request to call from app and then bring up notes section
- Need app to be able to add contacts and schedule while in the field
Taskrol
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Kickserv Field Service
No in-app purchases
Taskrol
No in-app purchases
Questions
Is Kickserv Field Service free?
Is Taskrol free?
Which has better reviews, Kickserv Field Service or Taskrol?
Do Kickserv Field Service or Taskrol have ads?
Which is updated more often, Kickserv Field Service or Taskrol?
Other comparisons
