Comparison

SugarCRM vs OnCloud

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SugarCRM

Manage customer relationships and business processes from anywhere. Access contacts, accounts, leads, and custom modules to update opportunities, schedule activities, and generate quotes on the go.

Highlights
  • Access contacts, accounts, leads, and custom modules
  • Update opportunities and view account details
  • Schedule calls and create cases
  • Generate pricing quotes
  • View dashboards and KPIs
  • Manage task lists
  • Map customer locations and plan routes
Features
Read full description

Customer relationship management anywhere, anytime—so you are always prepared to win deals and support customers on the go. With the SugarAI mobile app, you can take your business processes and CRM data on the go, including access to contacts, accounts, leads, activities, and custom Sugar modules. Benefits: • View detailed account information on the go, and update opportunities as you gather insights. • Schedule calls, create cases, or send quotes directly from your mobile device. • See who's calling and get prepared with Caller ID. • Create documents based on record data from the mobile app with Doc Merge. • View key performance indicators (KPIs) and stay on track with your sales goals. • Build pricing quotes to close deals in real-time, wherever you are. • Access insights at a glance with dashboards: charts, activity history, and more. • Manage your task list by completing or adding new tasks. • Map customer locations and initiate driving routes to streamline customer visits and planning.

About

OnCloud

Manage and access your cloud-based video surveillance system. Quickly find footage, receive event notifications, and collaborate on cases with unlimited camera and user support. Enjoy ultra-low latency live monitoring and smart search capabilities.

Highlights
  • Direct-to-cloud video management
  • Live and recorded video access
  • Searchable video clips
  • Event notifications
  • Smart search for footage
  • Auto-detection of people and objects
  • Centralized Incident Management
Features
Read full description

OnCloud is a direct-to-cloud video management system that gives you access to live and recorded video, searchable clips, event notifications, and more... Quickly find footage, gain insights and manage multiple cameras with ease. Add cameras, locations and users without limits. Ultra-low latency live monitoring and retrieval of footage from the cloud. Use smart search to instantaneously find the precise surveillance footage you need. Auto-detection of people and objects, intrusion detection and customizable notifications provide instant event alerts. Collaborate on cases, create clips and upload evidence with centralized Incident Management

Screenshots

SugarCRM4 screens
OnCloud4 screens

Verdict

The call

The clearest difference is rating: OnCloud at 5.0 against SugarCRM's 4.1. SugarCRM's advantage is ratings volume (74 vs 4) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OnCloud holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: SugarCRM has 74 ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

SugarCRM ships an update monthly, OnCloud every 2 months. The most recent releases landed on September 2, 2026 and August 20, 2026 respectively.

Scorecard3 real differences · 7 level
SugarCRM versus OnCloud: the parameters behind the verdict, then further details
ParameterSugarCRMOnCloud
PriceFreeFree
Rating4.1 (74 ratings)5.0 (4 ratings) — better
Positive reviews48.1% of reviews—
Number of ratings74 — better4
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better16.6
Further details — not scored
Size21 MB192 MB
Age rating4+4+
DeveloperSugarCRM, Inc.Hanwha Techwin America

Customer experience

SugarCRM

All ratings74 ratings
Positive77.0%
Neutral1.4%
Negative21.6%
Written reviews52 reviews
Positive48.1%
Neutral7.7%
Negative44.2%

OnCloud

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

SugarCRM

No in-app purchases

None

OnCloud

No in-app purchases

Questions

Is SugarCRM free?
SugarCRM is free to download, with no in-app purchases.
Is OnCloud free?
OnCloud is free to download, with no in-app purchases.
Which has better reviews, SugarCRM or OnCloud?
OnCloud is rated higher. SugarCRM averages 4.1 out of 5 from 74 ratings, while OnCloud averages 5.0 from 4 ratings.
Do SugarCRM or OnCloud have ads?
Neither SugarCRM nor OnCloud shows ads.
Which is updated more often, SugarCRM or OnCloud?
SugarCRM ships an update monthly, and OnCloud every 2 months. Most recently, SugarCRM was updated on September 2, 2026 and OnCloud on August 20, 2026.

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