SugarCRM vs OnCloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SugarCRM
Manage customer relationships and business processes from anywhere. Access contacts, accounts, leads, and custom modules to update opportunities, schedule activities, and generate quotes on the go.
- Access contacts, accounts, leads, and custom modules
- Update opportunities and view account details
- Schedule calls and create cases
- Generate pricing quotes
- View dashboards and KPIs
- Manage task lists
- Map customer locations and plan routes
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Customer relationship management anywhere, anytime—so you are always prepared to win deals and support customers on the go. With the SugarAI mobile app, you can take your business processes and CRM data on the go, including access to contacts, accounts, leads, activities, and custom Sugar modules. Benefits: • View detailed account information on the go, and update opportunities as you gather insights. • Schedule calls, create cases, or send quotes directly from your mobile device. • See who's calling and get prepared with Caller ID. • Create documents based on record data from the mobile app with Doc Merge. • View key performance indicators (KPIs) and stay on track with your sales goals. • Build pricing quotes to close deals in real-time, wherever you are. • Access insights at a glance with dashboards: charts, activity history, and more. • Manage your task list by completing or adding new tasks. • Map customer locations and initiate driving routes to streamline customer visits and planning.
OnCloud
Manage and access your cloud-based video surveillance system. Quickly find footage, receive event notifications, and collaborate on cases with unlimited camera and user support. Enjoy ultra-low latency live monitoring and smart search capabilities.
- Direct-to-cloud video management
- Live and recorded video access
- Searchable video clips
- Event notifications
- Smart search for footage
- Auto-detection of people and objects
- Centralized Incident Management
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OnCloud is a direct-to-cloud video management system that gives you access to live and recorded video, searchable clips, event notifications, and more... Quickly find footage, gain insights and manage multiple cameras with ease. Add cameras, locations and users without limits. Ultra-low latency live monitoring and retrieval of footage from the cloud. Use smart search to instantaneously find the precise surveillance footage you need. Auto-detection of people and objects, intrusion detection and customizable notifications provide instant event alerts. Collaborate on cases, create clips and upload evidence with centralized Incident Management
Screenshots
Verdict
The clearest difference is rating: OnCloud at 5.0 against SugarCRM's 4.1. SugarCRM's advantage is ratings volume (74 vs 4) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OnCloud holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: SugarCRM has 74 ratings behind it against 4, so its average is the more settled of the two.
SugarCRM ships an update monthly, OnCloud every 2 months. The most recent releases landed on September 2, 2026 and August 20, 2026 respectively.
| Parameter | SugarCRM | OnCloud |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (74 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 48.1% of reviews | — |
| Number of ratings | 74 — better | 4 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 21 MB | 192 MB |
| Age rating | 4+ | 4+ |
| Developer | SugarCRM, Inc. | Hanwha Techwin America |
Customer experience
SugarCRM
OnCloud
In-app purchases
SugarCRM
No in-app purchases
OnCloud
No in-app purchases









