Comparison

Genetec Mobile vs OnCloud

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Genetec Mobile

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

Highlights
  • Access video surveillance, access control, and ALPR
  • Control PTZ cameras and view live/playback video
  • Manage access points and door controls
  • Utilize ALPR hotlists and plate reads
  • Manage incidents with Mission Control
  • Receive push notifications for alarms and events
  • Stream and share live video from your device
Features
Read full description

Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.

About

OnCloud

Manage and access your cloud-based video surveillance system. Quickly find footage, receive event notifications, and collaborate on cases with unlimited camera and user support. Enjoy ultra-low latency live monitoring and smart search capabilities.

Highlights
  • Direct-to-cloud video management
  • Live and recorded video access
  • Searchable video clips
  • Event notifications
  • Smart search for footage
  • Auto-detection of people and objects
  • Centralized Incident Management
Features
Read full description

OnCloud is a direct-to-cloud video management system that gives you access to live and recorded video, searchable clips, event notifications, and more... Quickly find footage, gain insights and manage multiple cameras with ease. Add cameras, locations and users without limits. Ultra-low latency live monitoring and retrieval of footage from the cloud. Use smart search to instantaneously find the precise surveillance footage you need. Auto-detection of people and objects, intrusion detection and customizable notifications provide instant event alerts. Collaborate on cases, create clips and upload evidence with centralized Incident Management

Screenshots

Genetec Mobile4 screens
OnCloud4 screens

Verdict

The call

The clearest difference is rating: OnCloud at 5.0 against Genetec Mobile's 3.2. Genetec Mobile's advantage is ratings volume (37 vs 4) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OnCloud holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: Genetec Mobile has 37 ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

Genetec Mobile ships an update monthly, OnCloud every 2 months. The most recent releases landed on September 21, 2026 and August 20, 2026 respectively.

Scorecard5 real differences · 5 level
Genetec Mobile versus OnCloud: the parameters behind the verdict, then further details
ParameterGenetec MobileOnCloud
PriceFreeFree
Rating3.2 (37 ratings)5.0 (4 ratings) — better
Positive reviews13.6% of reviews—
Number of ratings37 — better4
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS14.0 — better16.6
Further details — not scored
Size222 MB192 MB
Age rating4+4+
DeveloperGenetecHanwha Techwin America

Customer experience

Genetec Mobile

All ratings37 ratings
Positive48.6%
Neutral10.8%
Negative40.5%
Written reviews22 reviews
Positive13.6%
Neutral22.7%
Negative63.6%

OnCloud

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Genetec Mobile

No in-app purchases

None

OnCloud

No in-app purchases

Questions

Is Genetec Mobile free?
Genetec Mobile is free to download, with no in-app purchases.
Is OnCloud free?
OnCloud is free to download, with no in-app purchases.
Which has better reviews, Genetec Mobile or OnCloud?
OnCloud is rated higher. Genetec Mobile averages 3.2 out of 5 from 37 ratings, while OnCloud averages 5.0 from 4 ratings.
Do Genetec Mobile or OnCloud have ads?
Neither Genetec Mobile nor OnCloud shows ads.
Which is updated more often, Genetec Mobile or OnCloud?
Genetec Mobile ships an update monthly, and OnCloud every 2 months. Most recently, Genetec Mobile was updated on September 21, 2026 and OnCloud on August 20, 2026.

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