Comparison

ShotSpotter vs Genetec Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ShotSpotter

This app provides real-time gunshot alerts to law enforcement, including precise location, audio, and incident history. It aids in safe and confident response, evidence collection, and case reporting.

Highlights
  • Real-time gunshot alerts
  • Precise gunshot location
  • Gunfire incident replay
  • Evidence search area mapping
  • Incident list and map views
  • Investigative Lead Summary reports
  • Customizable alert coverage areas
Features
Read full description

SHOTSPOTTER IS NOT AVAILABLE TO THE GENERAL PUBLIC. It is only available to police officers in cities that subscribe to the ShotSpotter service. ShotSpotter gunshot alerts are delivered in real-time to your mobile device so you can respond safely and with confidence. ShotSpotter provides the nearest street address to self-dispatch when the situation warrants, gunshot audio to gain situational awareness, and precise location of the gunshot to search for evidence. Features: - Real-time ShotSpotter gunshot alerts with unique audible alert - Time since trigger pull - Precise gunshot location and round count - Replay gunfire incidents with animation showing gunshot locations - 360-degree street view and 25-meter evidence search area - 24-hour, 3, 7, 14, and 30-day incident list and map views - View and share Investigative Lead Summary incident reports via email/text or print a copy to include as part of a case report. - View your location relative to the incident location on the map. This makes it easier to quickly navigate to the incident location to collect shell casings and other trace evidence. - Dark and light user interface themes - Customize gunfire alerts using user-selectable ShotSpotter coverage areas - Quickly find incidents using keyword search - Easily find addresses and points of interest on the map to quickly browse and find nearby incidents

About

Genetec Mobile

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

Highlights
  • Access video surveillance, access control, and ALPR
  • Control PTZ cameras and view live/playback video
  • Manage access points and door controls
  • Utilize ALPR hotlists and plate reads
  • Manage incidents with Mission Control
  • Receive push notifications for alarms and events
  • Stream and share live video from your device
Features
Read full description

Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.

Screenshots

ShotSpotter4 screens
Genetec Mobile4 screens

Verdict

The call

The clearest difference is rating: Genetec Mobile at 3.2 against ShotSpotter's 2.6. Genetec Mobile also leads on monetization model (free vs subscription). ShotSpotter's advantage is review sentiment (26% vs 14%) and ratings volume (144 vs 38). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Genetec Mobile holds the better App Store score, 3.2 against 2.6. Both are backed by a comparable volume of ratings — 144 and 38 respectively. Written reviews complicate that: 26% of ShotSpotter's written reviews are positive against 14% of Genetec Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 29, 2026 and October 23, 2026 respectively.

Scorecard4 real differences · 6 level
ShotSpotter versus Genetec Mobile: the parameters behind the verdict, then further details
ParameterShotSpotterGenetec Mobile
PriceFreeFree
Rating2.6 (144 ratings)3.2 (38 ratings) — better
Positive reviews26.3% of reviews — better13.6% of reviews
Number of ratings144 — better38
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size32 MB222 MB
Age rating17+4+
DeveloperSoundThinking, Inc.Genetec

Customer experience

ShotSpotter

All ratings143 ratings
Positive39.2%
Neutral4.9%
Negative55.9%
Written reviews38 reviews
Positive26.3%
Neutral5.3%
Negative68.4%

Genetec Mobile

All ratings37 ratings
Positive48.6%
Neutral10.8%
Negative40.5%
Written reviews22 reviews
Positive13.6%
Neutral22.7%
Negative63.6%

Bugs and requests

ShotSpotter

Reported bugs

9 issues
  • App is very slow
  • Too many bugs
  • Login issues
  • Credentials not verified
  • Audio fails to play on iOS
Show 4 more
  • Double alerts/notifications
  • No way to create an account
  • Email verification not received
  • Alerts not received sometimes

Requested features

7 requests
  • Different user interface
  • Public access to app
  • Neighborhood crime watch version
  • Credentials for community members
  • Color scheme improvement
Show 2 more
  • Touch ID login
  • Sound improvement for alerts

Genetec Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ShotSpotter

No in-app purchases

None

Genetec Mobile

No in-app purchases

Questions

Is ShotSpotter free?
ShotSpotter is free to download, with no in-app purchases.
Is Genetec Mobile free?
Genetec Mobile is free to download, with no in-app purchases.
Which has better reviews, ShotSpotter or Genetec Mobile?
Genetec Mobile is rated higher. ShotSpotter averages 2.6 out of 5 from 144 ratings, while Genetec Mobile averages 3.2 from 38 ratings.
Do ShotSpotter or Genetec Mobile have ads?
Neither ShotSpotter nor Genetec Mobile shows ads.
Which is updated more often, ShotSpotter or Genetec Mobile?
ShotSpotter ships an update monthly, and Genetec Mobile monthly. Most recently, ShotSpotter was updated on October 29, 2026 and Genetec Mobile on October 23, 2026.

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