SugarCRM vs OnCAFE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SugarCRM
Manage customer relationships and business processes from anywhere. Access contacts, accounts, leads, and custom modules to update opportunities, schedule activities, and generate quotes on the go.
- Access contacts, accounts, leads, and custom modules
- Update opportunities and view account details
- Schedule calls and create cases
- Generate pricing quotes
- View dashboards and KPIs
- Manage task lists
- Map customer locations and plan routes
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Customer relationship management anywhere, anytime—so you are always prepared to win deals and support customers on the go. With the SugarAI mobile app, you can take your business processes and CRM data on the go, including access to contacts, accounts, leads, activities, and custom Sugar modules. Benefits: • View detailed account information on the go, and update opportunities as you gather insights. • Schedule calls, create cases, or send quotes directly from your mobile device. • See who's calling and get prepared with Caller ID. • Create documents based on record data from the mobile app with Doc Merge. • View key performance indicators (KPIs) and stay on track with your sales goals. • Build pricing quotes to close deals in real-time, wherever you are. • Access insights at a glance with dashboards: charts, activity history, and more. • Manage your task list by completing or adding new tasks. • Map customer locations and initiate driving routes to streamline customer visits and planning.
OnCAFE
Manage identities, credentials, and access points securely from your smartphone. Monitor and control doors, elevators, and zones in real-time, and receive instant security alerts on the go.
- Issue and manage credentials
- Monitor and control access points
- Real-time operations dashboard
- Search and manage identities
- Instant event notifications
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OnCAFE puts secure access control in your hands, delivering a seamless experience for managing identities, credentials, and access points- wherever you are. Effortlessly issue and manage credentials, including mobile. Monitor and control doors, elevators, and zones in real time with the Operations Dashboard, giving you instant visibility into events and security status. Quickly search, update, and manage identities, ensuring the right people have the right access—without delays. Receive instant event notifications and alerts, allowing you to react to security incidents on the go. The OnCAFE mobile app transforms your smartphone into the ultimate access control command center, making security more convenient, flexible, and intelligent than ever before.
Screenshots
Verdict
The clearest difference is review sentiment: OnCAFE at 100% against SugarCRM's 48%. OnCAFE also leads on rating (5.0 vs 4.1). SugarCRM's advantage is ratings volume (74 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OnCAFE holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: SugarCRM has 74 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 48% of SugarCRM's written reviews are positive against 100% of OnCAFE's.
SugarCRM ships an update monthly, OnCAFE every 2 months. The most recent releases landed on October 8, 2026 and October 5, 2026 respectively.
| Parameter | SugarCRM | OnCAFE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (74 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 48.1% of reviews | 100.0% of reviews — better |
| Number of ratings | 74 — better | 2 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 21 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | SugarCRM, Inc. | Hanwha Techwin America |
Customer experience
SugarCRM
OnCAFE
In-app purchases
SugarCRM
No in-app purchases
OnCAFE
No in-app purchases









