OnShift Mobile vs HHAeXchange+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OnShift Mobile
Manage your work schedule, communicate with colleagues, and handle shift requests on the go. This app allows employees to view their schedule, respond to messages, and request time off. Schedulers can manage call-offs and communicate with staff efficiently.
- View schedule anytime, anywhere
- Receive and reply to messages
- Manage open shift notifications
- Request shifts, fill-ins, and time off
- Set communication preferences
- Manage call-offs
- Contact staff via Employee Directory
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OnShift Customers: Manage your schedule anytime, anywhere with OnShift’s easy-to-use mobile app. Employees: Access and manage your schedule anytime. - View your schedule anytime, anywhere - Receive and reply to messages & open shift notifications - Request shifts, fill-ins & time off - Set communication preferences - View reward and performance history (OnShift Engage Customers Only) Schedulers: Quickly manage call-offs on-the-go! - Remove and log called-off employees - Send messages to available and qualified staff - Contact staff members directly using the app’s Employee Directory NOTE: The OnShift mobile app is available to all OnShift customers. Please contact support@onshift.com with any questions.
HHAeXchange+
This app streamlines caregiver tasks, from clocking in and out to documenting visits and communicating with agencies. It helps caregivers stay organized, compliant with EVV regulations, and connected to their clients' care plans.
- Secure GPS clock-in/out
- Schedule and visit details view
- Paperwork-free task recording
- Flexible visit note capture (typing, voice, photo)
- Real-time agency chat
- Offline sync capability
- Care Insights for member progress
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HHAeXchange+ is the caregiver mobile app by HHAeXchange designed to support caregivers and their clients. From the first clock-in of the day to the last recorded visit note, HHAeXchange+ makes it easier to deliver high-quality care while staying organized, EVV compliant, and connected. With HHAeXchange+, you can: -- Clock in and out quickly with secure, configurable GPS -- View your schedule and visit details all in one place -- Record plan of care tasks and track goals without paperwork -- Capture visit notes your way – by typing, voice recordings, or photos -- Communicate with your agency through real-time chat -- Stay productive offline. Your work syncs automatically when you’re back online -- Monitor member progress proactively and improve outcomes with Care Insights Whether you’re helping with daily activities, documenting skilled visits, or keeping families informed, HHAeXchange+ helps you focus on what matters most: caring for your clients.
Screenshots
Verdict
The clearest difference is rating: HHAeXchange+ at 4.5 against OnShift Mobile's 1.4. HHAeXchange+ also leads on update cadence (every 2 weeks vs every 2 months) and chart position (#99 vs unranked). OnShift Mobile's advantage is iOS requirement (12.2 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HHAeXchange+ holds the better App Store score, 4.5 against 1.4. Both are backed by a comparable volume of ratings — 258 and 1.1K respectively. Written reviews point the same way: 5% of OnShift Mobile's written reviews are positive against 9% of HHAeXchange+'s.
OnShift Mobile ships an update every 2 months, HHAeXchange+ every 2 weeks. The most recent releases landed on September 23, 2026 and September 26, 2026 respectively.
| Parameter | OnShift Mobile | HHAeXchange+ |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (258 ratings) | 4.5 (1.1K ratings) — better |
| Positive reviews | 4.7% of reviews | 8.6% of reviews — better |
| Number of ratings | 258 | 1.1K — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #99 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.2 — better | 15.0 |
| Further details — not scored | ||
| Size | 59 MB | 90 MB |
| Age rating | 17+ | 17+ |
| Developer | OnShift, Inc. | Homecare Software Solutions, LLC |
Customer experience
OnShift Mobile
HHAeXchange+
User reviews
OnShift Mobile
From 258 App Store ratingsWhat we love
- 👍 Easy to use
- 💡 Convenient for scheduling
Room to improve
- 🐛 Frequent crashes and glitches
- 🔍 Unreliable connectivity
- ⏱️ Slow performance
- 🔒 Login and password issues
- 💸 Wallet/pay issues
HHAeXchange+
From 1.1K App Store ratingsWhat we love
- ⭐ App works as intended
Room to improve
- 🐛 Frequent crashes and glitches
- ⏱️ Slow performance and loading times
- 📍 Inaccurate GPS location tracking
- 🔄 Inconsistent login and clocking in/out functionality
- 💾 Loss of schedule and visit data after updates
Bugs and requests
OnShift Mobile
Reported bugs
4 issues- Constant log-outs and login issues
- Scheduling information not always accurate
- Wallet/pay feature frequently not working
- App freezes and crashes often
Requested features
5 requests- Improve stability and reliability
- Add fingerprint/biometric login
- Enhance scheduling and shift management features
- Integrate with external calendars
- Improve wallet/pay functionality
HHAeXchange+
Reported bugs
4 issues- Login issues with invalid credentials
- Inability to clock in/out properly
- Disappearing schedules and visit data
- Incorrect location tracking and distance reporting
Requested features
5 requests- Improve GPS accuracy and reliability
- Enhance stability and reduce crashes
- Streamline login and clocking in/out process
- Ensure consistent data retention after updates
- Provide better support and communication
In-app purchases
OnShift Mobile
No in-app purchases
HHAeXchange+
No in-app purchases
Questions
Is OnShift Mobile free?
Is HHAeXchange+ free?
Which has better reviews, OnShift Mobile or HHAeXchange+?
Do OnShift Mobile or HHAeXchange+ have ads?
Which is updated more often, OnShift Mobile or HHAeXchange+?
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