Comparison

OnShift Mobile vs HHAeXchange+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OnShift Mobile

Manage your work schedule, communicate with colleagues, and handle shift requests on the go. This app allows employees to view their schedule, respond to messages, and request time off. Schedulers can manage call-offs and communicate with staff efficiently.

Highlights
  • View schedule anytime, anywhere
  • Receive and reply to messages
  • Manage open shift notifications
  • Request shifts, fill-ins, and time off
  • Set communication preferences
  • Manage call-offs
  • Contact staff via Employee Directory
Features
Read full description

OnShift Customers: Manage your schedule anytime, anywhere with OnShift’s easy-to-use mobile app. Employees: Access and manage your schedule anytime. - View your schedule anytime, anywhere - Receive and reply to messages & open shift notifications - Request shifts, fill-ins & time off - Set communication preferences - View reward and performance history (OnShift Engage Customers Only) Schedulers: Quickly manage call-offs on-the-go! - Remove and log called-off employees - Send messages to available and qualified staff - Contact staff members directly using the app’s Employee Directory NOTE: The OnShift mobile app is available to all OnShift customers. Please contact support@onshift.com with any questions.

About

HHAeXchange+

This app streamlines caregiver tasks, from clocking in and out to documenting visits and communicating with agencies. It helps caregivers stay organized, compliant with EVV regulations, and connected to their clients' care plans.

Highlights
  • Secure GPS clock-in/out
  • Schedule and visit details view
  • Paperwork-free task recording
  • Flexible visit note capture (typing, voice, photo)
  • Real-time agency chat
  • Offline sync capability
  • Care Insights for member progress
Features
Currently charting
Read full description

HHAeXchange+ is the caregiver mobile app by HHAeXchange designed to support caregivers and their clients. From the first clock-in of the day to the last recorded visit note, HHAeXchange+ makes it easier to deliver high-quality care while staying organized, EVV compliant, and connected. With HHAeXchange+, you can: -- Clock in and out quickly with secure, configurable GPS -- View your schedule and visit details all in one place -- Record plan of care tasks and track goals without paperwork -- Capture visit notes your way – by typing, voice recordings, or photos -- Communicate with your agency through real-time chat -- Stay productive offline. Your work syncs automatically when you’re back online -- Monitor member progress proactively and improve outcomes with Care Insights Whether you’re helping with daily activities, documenting skilled visits, or keeping families informed, HHAeXchange+ helps you focus on what matters most: caring for your clients.

Screenshots

OnShift Mobile4 screens
HHAeXchange+4 screens

Verdict

The call

The clearest difference is rating: HHAeXchange+ at 4.5 against OnShift Mobile's 1.4. HHAeXchange+ also leads on update cadence (every 2 weeks vs every 2 months) and chart position (#99 vs unranked). OnShift Mobile's advantage is iOS requirement (12.2 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HHAeXchange+ holds the better App Store score, 4.5 against 1.4. Both are backed by a comparable volume of ratings — 258 and 1.1K respectively. Written reviews point the same way: 5% of OnShift Mobile's written reviews are positive against 9% of HHAeXchange+'s.

UpkeepUpdate frequency

OnShift Mobile ships an update every 2 months, HHAeXchange+ every 2 weeks. The most recent releases landed on September 23, 2026 and September 26, 2026 respectively.

Scorecard5 real differences · 6 level
OnShift Mobile versus HHAeXchange+: the parameters behind the verdict, then further details
ParameterOnShift MobileHHAeXchange+
PriceFreeFree
Rating1.4 (258 ratings)4.5 (1.1K ratings) — better
Positive reviews4.7% of reviews8.6% of reviews — better
Number of ratings2581.1K — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#99 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.2 — better15.0
Further details — not scored
Size59 MB90 MB
Age rating17+17+
DeveloperOnShift, Inc.Homecare Software Solutions, LLC

Customer experience

OnShift Mobile

All ratings118 ratings
Positive11.0%
Neutral2.5%
Negative86.4%
Written reviews236 reviews
Positive4.7%
Neutral1.3%
Negative94.1%

HHAeXchange+

All ratings1,115 ratings
Positive86.5%
Neutral3.1%
Negative10.3%
Written reviews222 reviews
Positive8.6%
Neutral2.3%
Negative89.2%

User reviews

OnShift Mobile

From 258 App Store ratings

What we love

  • 👍 Easy to use
  • 💡 Convenient for scheduling

Room to improve

  • 🐛 Frequent crashes and glitches
  • 🔍 Unreliable connectivity
  • ⏱️ Slow performance
  • 🔒 Login and password issues
  • 💸 Wallet/pay issues

HHAeXchange+

From 1.1K App Store ratings

What we love

  • ⭐ App works as intended

Room to improve

  • 🐛 Frequent crashes and glitches
  • ⏱️ Slow performance and loading times
  • 📍 Inaccurate GPS location tracking
  • 🔄 Inconsistent login and clocking in/out functionality
  • 💾 Loss of schedule and visit data after updates

Bugs and requests

OnShift Mobile

Reported bugs

4 issues
  • Constant log-outs and login issues
  • Scheduling information not always accurate
  • Wallet/pay feature frequently not working
  • App freezes and crashes often

Requested features

5 requests
  • Improve stability and reliability
  • Add fingerprint/biometric login
  • Enhance scheduling and shift management features
  • Integrate with external calendars
  • Improve wallet/pay functionality

HHAeXchange+

Reported bugs

4 issues
  • Login issues with invalid credentials
  • Inability to clock in/out properly
  • Disappearing schedules and visit data
  • Incorrect location tracking and distance reporting

Requested features

5 requests
  • Improve GPS accuracy and reliability
  • Enhance stability and reduce crashes
  • Streamline login and clocking in/out process
  • Ensure consistent data retention after updates
  • Provide better support and communication

In-app purchases

None

OnShift Mobile

No in-app purchases

None

HHAeXchange+

No in-app purchases

Questions

Is OnShift Mobile free?
OnShift Mobile is free to download, with no in-app purchases.
Is HHAeXchange+ free?
HHAeXchange+ is free to download, with no in-app purchases.
Which has better reviews, OnShift Mobile or HHAeXchange+?
HHAeXchange+ is rated higher. OnShift Mobile averages 1.4 out of 5 from 258 ratings, while HHAeXchange+ averages 4.5 from 1.1K ratings.
Do OnShift Mobile or HHAeXchange+ have ads?
Neither OnShift Mobile nor HHAeXchange+ shows ads.
Which is updated more often, OnShift Mobile or HHAeXchange+?
OnShift Mobile ships an update every 2 months, and HHAeXchange+ every 2 weeks. Most recently, OnShift Mobile was updated on September 23, 2026 and HHAeXchange+ on September 26, 2026.

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