Comparison

Matrix Mobile Service vs rmResident

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Matrix Mobile Service

This service empowers technicians with mobile efficiency to manage customer accounts and tickets onsite. It offers complete inventory management, troubleshooting capabilities, and integrated invoicing with signature capture and payment collection.

Highlights
  • Onsite ticket management
  • Complete inventory management
  • Maintenance and troubleshooting
  • Signature capture
  • Payment collection
  • Invoice creation and sending
Features
Read full description

Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite. Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining.

About

rmResident

Manage your rental property with ease. Make and view payments, submit and track maintenance requests, and review account information securely from your mobile device.

Highlights
  • View account information
  • Pay rent and fees
  • Set up auto-pay
  • Submit maintenance requests
  • View past work orders
Features
Read full description

rmResident* is a secure, easy-to-use mobile app you can use to make and view payments, review existing maintenance requests, submit new ones, and more. With rmResident, you can pay rent and other fees, set up monthly auto-pay, and send maintenance requests to your property manager—anytime, anywhere. Features: • Review all your account information quickly and easily • Pay your rent and other fees, view transactions, and set up auto-pay to streamline your future payments • Create maintenance requests when something in your space needs to be serviced or repaired, and view past work orders directly from the app *rmResident is only for renters at properties that use Rent Manager property management software. Please contact the owner of your property to see if rmResident will work for you.

Screenshots

Matrix Mobile Service4 screens
rmResident4 screens

Verdict

The call

The clearest difference is rating: rmResident at 3.5 against Matrix Mobile Service's 1.6. rmResident also leads on review sentiment (28% vs 0%) and ratings volume (2.1K vs 7). Matrix Mobile Service's advantage is iOS requirement (10.0 vs 14.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

rmResident holds the better App Store score, 3.5 against 1.6. That said, the two scores are not equally well evidenced: rmResident has 2.1K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of Matrix Mobile Service's written reviews are positive against 28% of rmResident's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.

Scorecard5 real differences · 6 level
Matrix Mobile Service versus rmResident: the parameters behind the verdict, then further details
ParameterMatrix Mobile ServicermResident
PriceFreeFree
Rating1.6 (7 ratings)3.5 (2.1K ratings) — better
Positive reviews0.0% of reviews28.0% of reviews — better
Number of ratings72.1K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#133 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS10.0 — better14.0
Further details — not scored
Size19 MB22 MB
Age rating4+4+
DeveloperDice CorporationLCS

Customer experience

Matrix Mobile Service

All ratings7 ratings
Positive14.3%
Neutral0.0%
Negative85.7%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

rmResident

All ratings1,924 ratings
Positive62.1%
Neutral4.4%
Negative33.6%
Written reviews339 reviews
Positive28.0%
Neutral7.7%
Negative64.3%

Bugs and requests

Matrix Mobile Service

Not enough reviews yet to summarise bugs or requests.

rmResident

Reported bugs

4 issues
  • Login issues and inability to reset password
  • Maintenance requests not properly tracked
  • Autopay and payment processing failures
  • Inconsistent and confusing user interface

Requested features

4 requests
  • Option to pay partial rent or split payments
  • Ability to view payment history and account details
  • Improved communication with property managers
  • Better mobile app experience and functionality

In-app purchases

None

Matrix Mobile Service

No in-app purchases

None

rmResident

No in-app purchases

Questions

Is Matrix Mobile Service free?
Matrix Mobile Service is free to download, with no in-app purchases.
Is rmResident free?
rmResident is free to download, with no in-app purchases.
Which has better reviews, Matrix Mobile Service or rmResident?
rmResident is rated higher. Matrix Mobile Service averages 1.6 out of 5 from 7 ratings, while rmResident averages 3.5 from 2.1K ratings.
Do Matrix Mobile Service or rmResident have ads?
Neither Matrix Mobile Service nor rmResident shows ads.
Which is updated more often, Matrix Mobile Service or rmResident?
Matrix Mobile Service ships an update monthly, and rmResident monthly. Most recently, Matrix Mobile Service was updated on October 23, 2026 and rmResident on October 29, 2026.

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