Matrix Mobile Service vs rmResident
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Matrix Mobile Service
This service empowers technicians with mobile efficiency to manage customer accounts and tickets onsite. It offers complete inventory management, troubleshooting capabilities, and integrated invoicing with signature capture and payment collection.
- Onsite ticket management
- Complete inventory management
- Maintenance and troubleshooting
- Signature capture
- Payment collection
- Invoice creation and sending
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Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite. Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining.
rmResident
Manage your rental property with ease. Make and view payments, submit and track maintenance requests, and review account information securely from your mobile device.
- View account information
- Pay rent and fees
- Set up auto-pay
- Submit maintenance requests
- View past work orders
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rmResident* is a secure, easy-to-use mobile app you can use to make and view payments, review existing maintenance requests, submit new ones, and more. With rmResident, you can pay rent and other fees, set up monthly auto-pay, and send maintenance requests to your property manager—anytime, anywhere. Features: • Review all your account information quickly and easily • Pay your rent and other fees, view transactions, and set up auto-pay to streamline your future payments • Create maintenance requests when something in your space needs to be serviced or repaired, and view past work orders directly from the app *rmResident is only for renters at properties that use Rent Manager property management software. Please contact the owner of your property to see if rmResident will work for you.
Screenshots
Verdict
The clearest difference is rating: rmResident at 3.5 against Matrix Mobile Service's 1.6. rmResident also leads on review sentiment (28% vs 0%) and ratings volume (2.1K vs 7). Matrix Mobile Service's advantage is iOS requirement (10.0 vs 14.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
rmResident holds the better App Store score, 3.5 against 1.6. That said, the two scores are not equally well evidenced: rmResident has 2.1K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of Matrix Mobile Service's written reviews are positive against 28% of rmResident's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.
| Parameter | Matrix Mobile Service | rmResident |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (7 ratings) | 3.5 (2.1K ratings) — better |
| Positive reviews | 0.0% of reviews | 28.0% of reviews — better |
| Number of ratings | 7 | 2.1K — better |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #133 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 10.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 19 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Dice Corporation | LCS |
Customer experience
Matrix Mobile Service
rmResident
Bugs and requests
Matrix Mobile Service
Not enough reviews yet to summarise bugs or requests.
rmResident
Reported bugs
4 issues- Login issues and inability to reset password
- Maintenance requests not properly tracked
- Autopay and payment processing failures
- Inconsistent and confusing user interface
Requested features
4 requests- Option to pay partial rent or split payments
- Ability to view payment history and account details
- Improved communication with property managers
- Better mobile app experience and functionality
In-app purchases
Matrix Mobile Service
No in-app purchases
rmResident
No in-app purchases
Questions
Is Matrix Mobile Service free?
Is rmResident free?
Which has better reviews, Matrix Mobile Service or rmResident?
Do Matrix Mobile Service or rmResident have ads?
Which is updated more often, Matrix Mobile Service or rmResident?
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