Comparison

Handy.com vs Lugg

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Handy.com

Easily book vetted home cleaners and handymen for various services across North America and the UK. Schedule appointments, manage bookings, and pay securely through the app. Professionals are background-checked and insured, with a happiness guarantee.

Highlights
  • Book top-rated cleaners and handymen
  • Services in over 20 cities
  • Secure in-app payments
  • Manage bookings on the go
  • Background-checked and insured professionals
  • Next-day availability
  • Handy Happiness Guarantee
Features
Read full description

Handy is the easiest way to book top-rated home cleaners and handymen, covering over 20 cities in North America, Canada, and the UK. Just tell us what you need and when you need it, then pay securely right from your phone. Manage your bookings on the go, check the progress of your bookings, and rate to help us maintain quality service. Why Handy? • Top-rated professionals. Handy professionals are experienced, friendly, background-checked, and insured. • Next-day availability. Appointments are available 7 days per week. • The Handy Happiness Guarantee. Your happiness is our goal. If you’re not happy, we’ll work to make it right. • 24/7 customer service. Let Handy take care of your home service needs so you can get back to the things you love most! Handy professionals provide the following services: • Home cleaning and office cleaning • Handyman services including hanging pictures and shelves, installing air conditioners, moving help, mounting TVs, interior painting, installing window treatments, and installing knobs and locks • Plumbing services including drains, faucets, toilets, and garbage disposals • Electrical services including light fixtures, fans, and outlets California Pre-Collection Notice: https://www.handy.com/privacy#section5a

About

Lugg

Book on-demand movers and trucks for various needs, from residential moves to furniture delivery and junk removal. Get upfront pricing and peace of mind with vetted professionals and a damage protection guarantee.

Highlights
  • On-demand booking
  • Vetted professional movers
  • Upfront pricing
  • Damage Protection Guarantee
  • Residential moves
  • Furniture delivery
  • Junk removal
Features
Read full description

Lugg: your trusted on-demand moving and delivery service. With just a tap, book your move in as little as 30 minutes or schedule at a time that works for you. With a network of vetted professional movers and over 1 million moves completed, we guarantee peace of mind. Why Lugg? • User-friendly: Book a Lugg in minutes. • Stress-free: Available within the hour. • Fair Pricing: Get an upfront estimate. No surprises. • Secure: Vetted Luggers, backed by our Damage Protection Guarantee. What can Lugg do? • Residential Moves: Relocation without the heavy lifting. • Furniture Delivery: Get your new furniture delivered same day. • Facebook Marketplace Pick-ups: Score deals without transportation worries. • Storage Moves: Moving into storage pods or units without the sweat. • Donation Drop-off: Dust-collecting items? Let us deliver them to charity. • Junk Removal: Responsible removal and disposal. • Small Business Moves: Swift assistance for office relocation. • Labor assistance: Just the muscle for the heaviest lifts. How it works: Anything moved in 3 easy steps. 1. Book your Lugg: Set your pickup location and destination, select the vehicle that is right for you, and choose a time you would like us to arrive. 2. We'll take it from here: Your Luggers arrive to load your stuff and secure it safely. Track your crew in real time as they head from pickup to the destination. 3. Rate & tip: We unload your items and place them right where you want them, no matter how many stairs or floors. Review your experience and have the option to tip your Luggers for a job well done. Proudly serving over 7,500 zip codes including major cities like San Francisco, Los Angeles, Seattle, New York City, Boston, Miami, Chicago, Washington D.C., Phoenix, Atlanta, Dallas, Houston, Denver, Sacramento, Portland, Baltimore, Philadelphia, New Haven, Las Vegas, Salt Lake City and more. Questions or comments? Email us at support@lugg.com.

Screenshots

Handy.com4 screens
Lugg4 screens

Verdict

The call

The clearest difference is rating: Lugg at 4.9 against Handy.com's 4.1. Lugg also leads on review sentiment (67% vs 38%) and update cadence (fortnightly vs every 6 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lugg holds the better App Store score, 4.9 against 4.1. Both are backed by a comparable volume of ratings — 29K and 46K respectively. Written reviews point the same way: 38% of Handy.com's written reviews are positive against 67% of Lugg's.

UpkeepUpdate frequency

Handy.com ships an update every 6 weeks, Lugg fortnightly. Both last shipped on October 19, 2026.

Scorecard3 real differences · 7 level
Handy.com versus Lugg: the parameters behind the verdict, then further details
ParameterHandy.comLugg
PriceFreeFree
Rating4.1 (29K ratings)4.9 (46K ratings) — better
Positive reviews37.9% of reviews67.4% of reviews — better
Number of ratings29K46K — better
Update frequencyEvery 6 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better16.4
Further details — not scored
Size111 MB128 MB
Age rating4+4+
DeveloperHandybook, Inc.Lugg

Customer experience

Handy.com

All ratings28,559 ratings
Positive78.8%
Neutral2.3%
Negative18.9%
Written reviews346 reviews
Positive37.9%
Neutral2.6%
Negative59.5%

Lugg

All ratings45,767 ratings
Positive97.6%
Neutral0.6%
Negative1.8%
Written reviews442 reviews
Positive67.4%
Neutral2.0%
Negative30.5%

User reviews

Handy.com

From 29K App Store ratings

What we love

  • 👍 Easy to use app
  • 🚀 Found a great handyman quickly
  • 👍 Great people come to the house

Room to improve

  • 🚫 Unreliable service, cleaners/handymen often cancel at the last minute
  • 💰 Overcharged for services, hidden fees and charges
  • 🤖 Poor customer service, only email support with slow response times
  • 🤔 Unclear booking and cancellation policies
  • 🤷‍♀️ Inconsistent quality of service providers

Lugg

From 46K App Store ratings

What we love

  • 🚀 Efficient and quick service
  • 👍 Friendly and helpful movers
  • 💡 Convenient app-based scheduling
  • 🚚 Reliable delivery

Room to improve

  • 🕰️ Delays and late arrivals
  • 🚚 Inadequate equipment and preparation
  • 🔨 Damage to customer's belongings
  • 🤖 Poor customer service and communication

Bugs and requests

Handy.com

Reported bugs

2 issues
  • Booking system issues, unable to manage bookings properly
  • Incorrect or misleading information provided through the app

Requested features

3 requests
  • Allow customers to choose preferred service providers
  • Improve communication and transparency around bookings
  • Offer phone support for better customer service

Lugg

Reported bugs

2 issues
  • App glitches and crashes
  • Incorrect or misleading information in the app

Requested features

4 requests
  • Option to request specific truck size
  • Improved scheduling and notification system
  • Better tracking and updates during the move
  • More transparent pricing and billing

In-app purchases

None

Handy.com

No in-app purchases

None

Lugg

No in-app purchases

Questions

Is Handy.com free?
Handy.com is free to download, with no in-app purchases.
Is Lugg free?
Lugg is free to download, with no in-app purchases.
Which has better reviews, Handy.com or Lugg?
Lugg is rated higher. Handy.com averages 4.1 out of 5 from 29K ratings, while Lugg averages 4.9 from 46K ratings.
Do Handy.com or Lugg have ads?
Neither Handy.com nor Lugg shows ads.
Which is updated more often, Handy.com or Lugg?
Handy.com ships an update every 6 weeks, and Lugg fortnightly. Most recently, Handy.com was updated on October 19, 2026 and Lugg on October 19, 2026.

Other comparisons