Patient Access vs Right Decision Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Patient Access
Access healthcare services, book appointments, and order repeat prescriptions. Explore local pharmacy services and find patient information. Manage your health and connect with your GP.
- Book GP appointments
- Order repeat prescriptions
- Explore local pharmacy services
- Search symptoms and find information
- Self-refer to NHS services
- View medical record
- Message your GP
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Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy services. NEW: You can now create a Patient Access account without linking to your UK GP practice and enjoy the following features: • If you’re feeling under the weather, search for symptoms and find patient information articles • Self-refer to NHS services such as talking therapies, sexual health, antenatal care and drug and alcohol addiction services • Choose from over 30 services provided by your local community pharmacy and book in the app • Access and read medical advice and healthy living tips from the experts • Sign in quickly, easily and securely with Touch or Face ID • Swiftly check if you can link to your GP If you are able to link your Patient Access account to your GP practice, you can also get access to the following features where they are made available by your practice: • Book face-to-face or remote online appointments with your GP, nurse or clinician at a time that suits you • Request repeat prescriptions online, with convenient delivery to your preferred pharmacy • View your medical record, including test results, immunisations and allergies • Securely share your medical record with healthcare professionals of your choosing, without the need to contact your practice • Look after your loved ones and act on their behalf to book appointments and repeat prescriptions • Message your GP directly from within Patient Access at home or on the move • Where your practice has enabled it, book a remote video consultation with your GP, nurse or clinician You must be a registered patient at a participating practice to use the GP-linked features in Patient Access.
Right Decision Service
Provides digital tools to help healthcare professionals and individuals make informed decisions about health and care. It offers validated evidence for quick, safe decision-making on the go.
- Digital decision support tools
- Validated evidence-based information
- On-the-go decision making
- Empowers professionals and citizens
- Safe and quick decision support
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This app is a source of digital tools that empower professionals and citizens to make the best decisions possible about their health and care. These tools enable staff and citizens to make safe decisions quickly ‘on the go’, based on validated evidence. Medical disclaimer: Please seek healthcare professional advice in addition to using this app and before making any healthcare decisions.
Screenshots
Verdict
The clearest difference is review sentiment: Patient Access at 22% against Right Decision Service's 0%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Patient Access ships an update every 2 months, Right Decision Service monthly. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.
| Parameter | Patient Access | Right Decision Service |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (982 ratings) — better | — |
| Positive reviews | 22.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 982 — better | — |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 78 MB | 44 MB |
| Age rating | 12+ | 17+ |
| Developer | Patient.co.uk | Tactuum, LLC |
Customer experience
Patient Access
Right Decision Service
In-app purchases
Patient Access
No in-app purchases
Right Decision Service
No in-app purchases
Questions
Is Patient Access free?
Is Right Decision Service free?
Do Patient Access or Right Decision Service have ads?
Which is updated more often, Patient Access or Right Decision Service?
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