Comparison

ALDI Mobile vs JB Hi

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ALDI Mobile

Manage your prepaid mobile account effortlessly on the go. Check your balance, data usage, and credit expiry. Recharge instantly using vouchers or credit cards, and update your personal details.

Highlights
  • Check account balance
  • View data remaining
  • Instant recharge
  • Update personal information
  • Auto recharge setup
Features
Read full description

Your mobile, made simple. 
The ALDI Mobile app puts your service in one place, so it’s easier to stay on top of your plan, data and recharges. 
With the app, you can: * Check your plan details, inclusions, usage, PAYG balance and expiry date * Recharge your plan, add data, top up PAYG or redeem a voucher * Activate an eSIM, manage Auto Recharge and update your payment details * Turn international roaming on or off, and buy eligible travel packs * Switch between eligible services, check for network outages and get service updates * View invoices, update your details and get help in the app 
Sign in with the same mobile number and password you use for My ALDI Mobile online. 
Download the app and manage your mobile your way.

About

JB Hi

Manage your mobile services, track usage, and make payments easily. Access international roaming, filter scam messages, and get support from experts. Recharge prepaid plans and stay updated on network status.

Highlights
  • Secure sign-in with two-step verification
  • Manage Pre-Paid SIM and mobile broadband
  • International roaming and day passes
  • Filter scam text messages
  • Direct messaging support
  • Secure payment management
  • Track network outages
Read full description

The JB Hi-Fi Mobile app, powered by Telstra, is the easiest way to manage your JB Hi-Fi Mobile services in one place. You can find information about your usage, payments and support. Access helpful features with JB Hi-Fi Mobile app, including: • Sign in securely with two-step verification • View and manage your Pre-Paid SIM, Upfront Mobile and Upfront Mobile Broadband services • Take your service overseas with International Roaming and Day Passes • Filter scam text messages • ‘Message us’ to contact a dedicated team of JB Hi-Fi Mobile experts for help and support • Make payments securely, change payment methods, set up auto payments, request payment extensions and view current and past payments • Update contact details in your ‘Profile’ • Track Telstra network outages • 5G network access on eligible plans • Pre-Paid SIM customers can recharge quickly, buy more data, check payment balance, track usage and recharge history If you’re new here, simply download the app and sign in with the username you created when you registered your JB Hi-Fi Mobile service – then you’re good to go!

Screenshots

ALDI Mobile4 screens
JB Hi4 screens

Verdict

The call

The clearest difference is rating: JB Hi at 4.3 against ALDI Mobile's 1.8. ALDI Mobile's advantage is monetization model (free vs ad-supported) and review sentiment (16% vs 4%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

JB Hi holds the better App Store score, 4.3 against 1.8. Both are backed by a comparable volume of ratings — 17 and 6 respectively. Written reviews complicate that: 16% of ALDI Mobile's written reviews are positive against 4% of JB Hi's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

ALDI Mobile ships an update every 2 months, JB Hi every 6 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard4 real differences · 6 level
ALDI Mobile versus JB Hi: the parameters behind the verdict, then further details
ParameterALDI MobileJB Hi
PriceFreeFree
Rating1.8 (17 ratings)4.3 (6 ratings) — better
Positive reviews15.9% of reviews — better3.8% of reviews
Number of ratings17 — better6
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPodiPhone, iPad
Requires iOS14.0 — better17.0
Further details — not scored
Size144 MB285 MB
Age rating4+4+
DeveloperMEDION AustraliaTelstra Corporation Ltd

Customer experience

ALDI Mobile

All ratings17 ratings
Positive17.6%
Neutral0.0%
Negative82.4%
Written reviews170 reviews
Positive15.9%
Neutral10.6%
Negative73.5%

JB Hi

All ratings6 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews130 reviews
Positive3.8%
Neutral3.1%
Negative93.1%

Bugs and requests

ALDI Mobile

Not enough reviews yet to summarise bugs or requests.

JB Hi

Reported bugs

19 issues
  • Sign-in fails despite correct credentials
  • Phone number validation incorrectly rejects valid numbers
  • Account creation error: 'details don't match our records'
  • App freezes and hangs on multiple screens
  • Password recovery emails not delivered
Show 14 more
  • Facial recognition authentication fails
  • Credentials work on website but not in app
  • App displays incomplete monthly data (less than full month)
  • Data usage tracking doesn't align with recorded features
  • Messaging send button becomes unresponsive
  • Unexpected auto-renewal of roaming packages
  • Recurring data transfers causing unexplained charges
  • Card scanner temperamental with frequent errors
  • App fails to load services after login
  • Multiple account handling causes app to become useless
  • App reloads mobile number box repeatedly before settling
  • Payment page fails to load
  • Chat bot cannot understand basic English
  • App crashes on latest update

Requested features

15 requests
  • Full bill PDF with detailed usage breakdown
  • Support for multiple payment methods (PayPal, Apple Pay, Google Pay)
  • Ability to upgrade/downgrade plans within app
  • Access to invoices older than 1 year
  • Easy plan cancellation options
Show 10 more
  • Payment method update functionality
  • International calling pack cancellation feature
  • Accurate data usage tracking and reporting
  • Contract details and payout information display
  • Support for non-Telstra login methods (Google, Facebook)
  • Support for New Zealand phone numbers
  • Integration with existing JB HiFi accounts
  • Unified billing across Telstra and JB HiFi services
  • Dark mode option
  • Better messaging interface with reliable send functionality

In-app purchases

None

ALDI Mobile

No in-app purchases

None

JB Hi

No in-app purchases

Questions

Is ALDI Mobile free?
ALDI Mobile is free to download, with no in-app purchases.
Is JB Hi free?
JB Hi is free to download, with no in-app purchases.
Which has better reviews, ALDI Mobile or JB Hi?
JB Hi is rated higher. ALDI Mobile averages 1.8 out of 5 from 17 ratings, while JB Hi averages 4.3 from 6 ratings.
Do ALDI Mobile or JB Hi have ads?
Neither ALDI Mobile nor JB Hi shows ads.
Which is updated more often, ALDI Mobile or JB Hi?
ALDI Mobile ships an update every 2 months, and JB Hi every 6 weeks. Most recently, ALDI Mobile was updated on October 24, 2026 and JB Hi on October 25, 2026.

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