Comparison

Slack vs Dial Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Slack

This app streamlines business communication by bringing together coworkers, customers, and contractors in a secure, unified workspace. It offers AI-powered search and summarization, automation tools, and integrations with over 2,600 apps to reduce busywork and improve collaboration.

Highlights
  • Unified workspace for teams and external partners
  • AI-powered search and conversation summarization
  • Video conferencing with screen sharing
  • Voice notes for clear communication
  • Organized channels for projects and topics
  • Integrations with over 2,600 apps
  • Automation of routine tasks
Features
Currently charting
Read full description

Companies in every industry around the world grow their business in Slack because it gets busywork off their plates and wasteful meetings off their calendars. Slack brings everyone from coworkers, customers, and contractors into one secure place, so you don’t have to chase approvals or wait around on emails. Slack even has AI that can search to find the information you need instantly and summarize conversations to catch you up with a click. Better yet, Slack makes it easy for anyone on your team to automate the small stuff, giving everyone more time to focus on the big picture. AKA, growing your business. COLLABORATE QUICKER. Work alongside teammates and external partners securely in Slack. • Connect with everyone: Invite vendors, customers, and contractors to work with you and your coworkers — all in one place. • Video chat face-to-face, from anywhere: Meet with teammates instantly through video conferencing, and discuss work live with screen sharing. • Crystal-clear communication: Use voice notes when text alone doesn’t cut it, ensuring complicated messages are better understood. • Stay organized: Keep project, customer, and product conversations in dedicated channels and documents. ACCESS YOUR KNOWLEDGE. Slack is where you can find every file, message, and decision. • Find anything, instantly: Our intelligent, AI-powered search understands context and saves you from digging around to find the answers you need to do your job.** • Collaborate on deliverables: Co-create marketing plans, product specs, and more in shared documents that live right next to your team’s conversations. • Streamline project execution: Track tasks, owners, and priorities with project management tools and lists that connect seamlessly to the rest of your work.* • Create consistent processes: Make sure every new project is set up to succeed with Slack-generated or custom-created* templates. • Capture meeting notes automatically: Let AI transcribe and summarize meeting notes for you in Slack, so you can focus on the conversation.** PERFECT EVERY PROCESS. Let Slack automations do your busywork for you. • Centralize your work: Connect to 2,600+ apps and focus just on Slack, including Google Drive, Dropbox, Asana, Zapier, Figma, Zendesk, and more. • Manage routine tasks: Approve PTO requests, manage your calendar, or update file permissions — all in one place (talk about convenient). • Stay on top of your to-dos: Manage your to-do list from your notepad to where you’re getting the rest of your work done. • Bring the power of Agentforce to your team: Access AI agents to respond to HR tickets, set team reminders, resolve IT issues, and much more.*** *Requires an upgrade to Slack Pro, Business+, or Enterprise. **Requires Slack AI add-on ***Requires Agentforce license from Salesforce

About

Dial Connect

An invite-only internal chat application for businesses to facilitate secure employee communication. It offers real-time messaging and group creation, with future plans for audio and video calls. Designed for efficient workplace connectivity with a user-friendly interface.

Highlights
  • Invite-only access
  • Real-time messaging
  • Group creation
  • Secure communication
  • User-friendly interface
  • Future audio/video calls
Features
Read full description

Dial Connect is an exclusive internal chat app designed for efficient employee communication. This invite-only platform facilitates real-time messaging, group creation, and will soon introduce audio and video calls. Prioritising security, Dial Connect ensures confidential discussions within the company. With a user-friendly interface, it's more than just a chat app—it's a comprehensive solution for modern workplace connectivity.

Screenshots

Slack4 screens
Dial Connect4 screens

Verdict

The call

The clearest difference is review sentiment: Dial Connect at 100% against Slack's 55%. Dial Connect also leads on rating (5.0 vs 4.1) and monetization model (free vs freemium). Slack's advantage is ratings volume (55K vs 7) and chart position (#17 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Dial Connect holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Slack has 55K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 55% of Slack's written reviews are positive against 100% of Dial Connect's.

UpkeepUpdate frequency

Slack ships an update weekly, Dial Connect every 6 days. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.

Scorecard6 real differences · 5 level
Slack versus Dial Connect: the parameters behind the verdict, then further details
ParameterSlackDial Connect
PriceFreeFree
Rating4.1 (55K ratings)5.0 (7 ratings) — better
Positive reviews55.1% of reviews100.0% of reviews — better
Number of ratings55K — better7
Update frequencyWeeklyEvery 6 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
Best chart rank#17 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size355 MB80 MB
Age rating+1717+
DeveloperSlack Technologies, Inc.Dial 360

Customer experience

Slack

All ratings54,605 ratings
Positive77.1%
Neutral4.9%
Negative17.9%
Written reviews5,716 reviews
Positive55.1%
Neutral10.8%
Negative34.1%

Dial Connect

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Slack

Reported bugs

5 issues
  • Messages failing to send or upload
  • Notifications not working as expected
  • Frequent app crashes and freezes
  • Syncing issues between desktop and mobile
  • Compatibility problems with older devices

Requested features

5 requests
  • Customizable do not disturb schedules
  • Improved search and organization
  • Better integration with other productivity apps
  • More granular notification controls
  • Ability to edit/delete old messages

Dial Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Slack

No in-app purchases

None

Dial Connect

No in-app purchases

Questions

Is Slack free?
Slack is free to download, with no in-app purchases.
Is Dial Connect free?
Dial Connect is free to download, with no in-app purchases.
Which has better reviews, Slack or Dial Connect?
Dial Connect is rated higher. Slack averages 4.1 out of 5 from 55K ratings, while Dial Connect averages 5.0 from 7 ratings.
Do Slack or Dial Connect have ads?
Neither Slack nor Dial Connect shows ads.
Which is updated more often, Slack or Dial Connect?
Slack ships an update weekly, and Dial Connect every 6 days. Most recently, Slack was updated on November 2, 2026 and Dial Connect on October 30, 2026.

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