Comparison

RingCentral vs Dial Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RingCentral

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

Highlights
  • Unified calls, messages, meetings, and faxes
  • AI Assistant for notes and transcriptions
  • Team chat with file sharing
  • HD video meetings with whiteboarding
  • Business SMS with translations
  • Digital faxing
  • Work and personal modes
Features
Currently charting
Read full description

Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.

About

Dial Connect

An exclusive, invite-only internal chat application for businesses. It enables real-time messaging, group creation, and secure confidential discussions. Future updates will include audio and video call capabilities.

Highlights
  • Real-time messaging
  • Group creation
  • Secure communication
  • Invite-only access
  • User-friendly interface
  • Future audio/video calls
Features
Read full description

Dial Connect is an exclusive internal chat app designed for efficient employee communication. This invite-only platform facilitates real-time messaging, group creation, and will soon introduce audio and video calls. Prioritising security, Dial Connect ensures confidential discussions within the company. With a user-friendly interface, it's more than just a chat app—it's a comprehensive solution for modern workplace connectivity.

Screenshots

RingCentral4 screens
Dial Connect4 screens

Verdict

The call

The clearest difference is review sentiment: Dial Connect at 100% against RingCentral's 37%. Dial Connect also leads on monetization model (free vs subscription) and update cadence (every 6 days vs every 3 weeks). RingCentral's advantage is ratings volume (78K vs 5) and chart position (#117 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Dial Connect holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: RingCentral has 78K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 100% of Dial Connect's.

UpkeepUpdate frequency

RingCentral ships an update every 3 weeks, Dial Connect every 6 days. The most recent releases landed on October 16, 2026 and October 11, 2026 respectively.

Scorecard6 real differences · 5 level
RingCentral versus Dial Connect: the parameters behind the verdict, then further details
ParameterRingCentralDial Connect
PriceFreeFree
Rating4.8 (78K ratings)5.0 (5 ratings) — better
Positive reviews36.6% of reviews100.0% of reviews — better
Number of ratings78K — better5
Update frequencyEvery 3 weeksEvery 6 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
Best chart rank#117 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size332 MB80 MB
Age rating4+17+
DeveloperRingCentral, IncDial 360

Customer experience

RingCentral

All ratings77,934 ratings
Positive96.6%
Neutral1.1%
Negative2.3%
Written reviews552 reviews
Positive36.6%
Neutral8.7%
Negative54.7%

Dial Connect

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

RingCentral

Reported bugs

4 issues
  • Missed calls and notifications
  • Unreliable call quality and connectivity
  • Syncing and login issues
  • Inability to delete messages

Requested features

4 requests
  • Dark app icon
  • Apple Watch support
  • Improved SMS/text messaging functionality
  • Customizable app interface

Dial Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

RingCentral

No in-app purchases

None

Dial Connect

No in-app purchases

Questions

Is RingCentral free?
RingCentral is free to download, with no in-app purchases.
Is Dial Connect free?
Dial Connect is free to download, with no in-app purchases.
Which has better reviews, RingCentral or Dial Connect?
Dial Connect is rated higher. RingCentral averages 4.8 out of 5 from 78K ratings, while Dial Connect averages 5.0 from 5 ratings.
Do RingCentral or Dial Connect have ads?
Neither RingCentral nor Dial Connect shows ads.
Which is updated more often, RingCentral or Dial Connect?
RingCentral ships an update every 3 weeks, and Dial Connect every 6 days. Most recently, RingCentral was updated on October 16, 2026 and Dial Connect on October 11, 2026.

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