Comparison

Jitbit Helpdesk vs Ahackaday

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Jitbit Helpdesk

Manage customer support tickets on the go with this mobile help desk application. Stay updated with real-time notifications, respond to inquiries quickly, and collaborate with your team. Features include ticket filtering, custom fields, and AI-powered reply assistance.

Highlights
  • Full ticket management
  • Real-time updates and notifications
  • Security features like PIN/Face ID lock
  • Productivity tools including canned responses and AI assistance
  • Native iOS experience with dark/light themes
  • Knowledge base integration
Features
Read full description

Access your Jitbit Helpdesk from anywhere with the official iOS app. Stay on top of customer support tickets, respond quickly, and keep your team in sync. KEY FEATURES Full Ticket Management • View, filter, and search tickets by status, category, assignee, and date • Create new tickets with custom fields • Change status, priority, assignee, and due dates • Post replies visible to everyone or techs only Real-Time Updates • Instant push notifications for new tickets and replies • Live ticket updates without refreshing • Never miss an urgent customer request Security First • Optional PIN or Face ID/Touch ID app lock • Secure HTTPS connections required • Your data stays protected Productivity Tools • Canned responses and comment templates • Knowledge base article integration • AI-powered reply assistance • Attach images and files to tickets Native iOS Experience • Clean, native iOS design • Dark and light themes • iPad support with split-view layout • Fast and smooth performance Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active Jitbit Helpdesk account. Keywords (100 chars, comma-separated): helpdesk,tickets,support,customer service,ticketing,IT,help desk,service desk,ITSM,tech support

About

Ahackaday

Features
Read full description

Sometimes you need some inspiration. Help you to get away from the daily grind. To see things differently. This app gives you hacks to encourage you to take a different perspective and to challenge you to another way of perceiving matters. Hacks that are easy to read, have proven their value in practice and hopefully gives you a smile once and a while. Big, sweeping readings often don't work. The stickiest ideas are small and, like tiny cracks, they eventually give way to the larger changes. 365 hacks, a hack for every day of the year. The hacks are organized into themed chapters that are connected to the month in which it is most likely that the theme is high on your agenda. The themes can also be entered via a menu so that you can find them quickly if you need them at some point in time. Most enjoyable however, is simply flipping through the hacks. Or you might uwe the randomizer that is also avaialble in the app,to be surprised and to see how it applies to your daily routine. The app is not for free. This is for a reason: 'If something is for free, then you are the product', this app does not collect data from you and does not contain advertisements. More information can be found on 180hacks.com and/or 180businesshacks.com. Have fun reading and in applying the hacks!

Screenshots

Jitbit Helpdesk4 screens
Ahackaday4 screens

Verdict

The call

The clearest difference is price: Jitbit Helpdesk at Free against Ahackaday's $0.99. Jitbit Helpdesk also leads on update cadence (every 3 weeks vs every 3 months) and iOS requirement (16.4 vs 18.0). On ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Jitbit Helpdesk is free to download; Ahackaday costs $0.99 up front. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Jitbit Helpdesk ships an update every 3 weeks, Ahackaday every 3 months. The most recent releases landed on September 28, 2026 and October 10, 2026 respectively.

Scorecard3 real differences · 7 level
Jitbit Helpdesk versus Ahackaday: the parameters behind the verdict, then further details
ParameterJitbit HelpdeskAhackaday
PriceFree — better$0.99
Rating4.6 (70 ratings) — better—
Positive reviews19.4% of reviews—
Number of ratings70 — better—
Update frequencyEvery 3 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad — betteriPhone
Requires iOS16.4 — better18.0
Further details — not scored
Size55 MB105 MB
Age rating4+4+
DeveloperJitbit LPRoel de Graaf

In-app purchases

None

Jitbit Helpdesk

No in-app purchases

None

Ahackaday

No in-app purchases

Questions

Is Jitbit Helpdesk free?
Jitbit Helpdesk is free to download, with no in-app purchases.
Is Ahackaday free?
Ahackaday costs $0.99, with no in-app purchases.
Do Jitbit Helpdesk or Ahackaday have ads?
Neither Jitbit Helpdesk nor Ahackaday shows ads.
Which is updated more often, Jitbit Helpdesk or Ahackaday?
Jitbit Helpdesk ships an update every 3 weeks, and Ahackaday every 3 months. Most recently, Jitbit Helpdesk was updated on September 28, 2026 and Ahackaday on October 10, 2026.

Other comparisons