Comparison

ClickShare vs ServiceNow Agent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ClickShare

Easily connect to meeting rooms and share content from your device wirelessly. This app facilitates natural interaction by enabling seamless screen sharing for presentations and conferences. It offers secure, encrypted sharing and convenient room discovery.

Highlights
  • Wireless screen sharing
  • Connect to meeting rooms
  • Share device content
  • Room discovery
  • Secure encrypted sharing
  • iOS Screen Recording shortcut
Features
Read full description

*** GREAT THINGS HAPPEN WHEN PEOPLE CLICK *** ClickShare Wireless Presentation and Conferencing technology creates understanding between people by freeing them to interact easily and naturally. The ClickShare App lets you easily connect to the meeting room, allowing you to share any content on your device with everyone in the meeting. FUNCTIONALITY ◉ Share to any ClickShare or ClickShare Conference equipped meeting room (CS-100, CSE-200, CSE-800, CX-20, CX-30, CX-50) ◉ Quickly find a connected meeting room (mDNS/SSDP based lookup of network-connected ClickShare Base Units) ◉ Automatically connect to stand-alone meeting room setups after switching to the Base Unit Wi-Fi ◉ Share your screen in portrait or landscape mode (with supported apps; audio will not be shared) ◉ Control screen sharing from anywhere through the iOS Screen Recording shortcut ◉ Secure encrypted screen sharing

About

ServiceNow Agent

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

Highlights
  • Manage assigned team work
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Utilize native device capabilities
Features
Read full description

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Screenshots

ClickShare4 screens
ServiceNow Agent4 screens

Verdict

The call

The clearest difference is rating: ServiceNow Agent at 4.6 against ClickShare's 3.2. ServiceNow Agent also leads on review sentiment (63% vs 25%) and ratings volume (2.6K vs 15). ClickShare's advantage is iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceNow Agent holds the better App Store score, 4.6 against 3.2. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.6K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 25% of ClickShare's written reviews are positive against 63% of ServiceNow Agent's.

UpkeepUpdate frequency

ClickShare ships an update every 3 months, ServiceNow Agent every 2 weeks. The most recent releases landed on September 20, 2026 and September 25, 2026 respectively.

Scorecard5 real differences · 5 level
ClickShare versus ServiceNow Agent: the parameters behind the verdict, then further details
ParameterClickShareServiceNow Agent
PriceFreeFree
Rating3.2 (15 ratings)4.6 (2.6K ratings) — better
Positive reviews24.6% of reviews63.4% of reviews — better
Number of ratings152.6K — better
Update frequencyEvery 3 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.0 — better18.0
Further details — not scored
Size44 MB140 MB
Age rating4+4+
DeveloperBarcoServiceNow

Customer experience

ClickShare

All ratings15 ratings
Positive53.3%
Neutral0.0%
Negative46.7%
Written reviews134 reviews
Positive24.6%
Neutral8.2%
Negative67.2%

ServiceNow Agent

All ratings2,562 ratings
Positive90.8%
Neutral4.5%
Negative4.7%
Written reviews383 reviews
Positive63.4%
Neutral13.6%
Negative23.0%

Bugs and requests

ClickShare

Not enough reviews yet to summarise bugs or requests.

ServiceNow Agent

Reported bugs

4 issues
  • Login issues and frequent log-outs
  • Broken map/location functionality
  • Inconsistent performance across devices
  • Compatibility problems with newer iOS versions

Requested features

4 requests
  • Ability to assign tickets to self
  • More customization options (e.g., font size, themes)
  • Improved notification system (audible alerts, clearing notifications)
  • Integration with other productivity tools

In-app purchases

None

ClickShare

No in-app purchases

None

ServiceNow Agent

No in-app purchases

Questions

Is ClickShare free?
ClickShare is free to download, with no in-app purchases.
Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Which has better reviews, ClickShare or ServiceNow Agent?
ServiceNow Agent is rated higher. ClickShare averages 3.2 out of 5 from 15 ratings, while ServiceNow Agent averages 4.6 from 2.6K ratings.
Do ClickShare or ServiceNow Agent have ads?
Neither ClickShare nor ServiceNow Agent shows ads.
Which is updated more often, ClickShare or ServiceNow Agent?
ClickShare ships an update every 3 months, and ServiceNow Agent every 2 weeks. Most recently, ClickShare was updated on September 20, 2026 and ServiceNow Agent on September 25, 2026.

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