NAPA PROLink vs eKeystone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NAPA PROLink
This app allows automotive professionals to quickly scan VINs for accurate vehicle selection, check parts inventory, and order in-stock items for same-day delivery. It also facilitates searching by keyword or interchange part numbers and tracking orders.
- VIN scan decoder for accurate vehicle selection
- Check inventory availability
- Shop in-stock parts for same-day delivery
- Search by keyword and interchange part numbers
- Place and track orders
- View order history, invoices, and statements
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NAPA PROLink, it's free, easy to scan VIN for order accuracy, check inventory availability & shop in-stock parts for same day delivery! Available for NAPA AUTO PARTS commercial account customers; auto care professionals, auto repair shop owners, mechanics, installers, and more. If you already have a NAPA PROLink ID, simply download and start shopping with your same NAPA PROLink username and password. Don’t have a NAPA AUTO PARTS commercial account? Visit https://pro.napaprolink.com/ to register or contact your local NAPA AUTO PARTS store for more details. VIN SCAN DECODER - Scan the vehicle’s VIN number, barcode or QR code (windshield or door mounted) for the most accurate vehicle selection. - Decoded vehicles appear in your “Recent Vehicles” list and available to add to your “Saved Vehicles”. - View decoded Vehicle Details, product resources & exhaust diagrams. SEARCH BY KEYWORD & INTERCHANGE PART NUMBERS - Search by keyword or NAPA part number. - Use the interchange cross-reference search tool to find similar automotive parts between OEMs (original equipment manufacturers), competing brands, or superseded part numbers. PLACE AND TRACK ORDERS - Easily submit orders for fulfillment from your local NAPA AUTO PARTS store or distribution center. - Track status for all your in-store and online “Recent Orders”; view Order History, Invoices & Statements. SAME DAY DELIVERY - Get it fast! Use the in-store filter to shop your local NAPA AUTO PARTS store for in-stock orders. - View available quantity, locations, and order cut-off times for delivery across NAPA AUTO PARTS 6,000+ stores and distribution centers. FREE SHIPPING ON QUALIFYING ORDERS - Free shipping on UPS ground orders $100 or more. Flat $9.99 shipping on orders under $100. - Qualifying orders from NAPA EXPRESS sourced by UPS; excludes HI or AK and expedited freight methods. CONTACT US - Need a NAPA PROLink professional account? Register at https://pro.napaprolink.com/ or contact your local NAPA AUTO PARTS store for more details. - Not a professional? Download our free DIY app to shop, find a store and so much more at NAPA AUTO PARTS. - Questions? Contact NAPA PROLink support team customer service at (800) 742-3578 OR email prolink_support_team@genpt.com
eKeystone
This business-to-business application provides automotive aftermarket professionals with a comprehensive tool for parts lookup and ordering. Access an extensive electronic catalog, real-time inventory, and order tracking features 24/7 from your mobile device.
- 24/7 access to parts catalog
- Mobile ordering
- Real-time inventory
- VIN and barcode scanning
- Order history and tracking
- Favorites and purchase tracking
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The eKeystone business to business app is the automotive aftermarket industry's best parts lookup and order tool, developed exclusively for Keystone Automotive Operations, Inc customers. Featuring the most comprehensive electronic catalog of parts and accessories from over 1000 brands, the eKeystone App offers: - 24/7 access - Fast and easy mobile ordering - Real-time multi-warehouse inventory and acquisition cost - Marketing information - And much more Lookup hundreds of thousands of automotive parts & accessories with ease, right in the palm of your hand. You can search by: - Bar Code Scan - VIN Scan - Year, Make and Model - Brand and Part Number - Keyword Detailed product information including images, kit information, reference part numbers, and availability makes selling products easy. A searchable, in-app order history gives quick access to order status and shipping information including FedEx®/ UPS tracking. You will also be able to manage your account information, add items to your favorites, track the parts you purchase and receive exclusive sales offers.
Screenshots
Verdict
The clearest difference is rating: eKeystone at 4.0 against NAPA PROLink's 2.5. eKeystone also leads on review sentiment (50% vs 35%) and iOS requirement (10.0 vs 15.1). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eKeystone holds the better App Store score, 4.0 against 2.5. Both are backed by a comparable volume of ratings — 56 and 52 respectively. Written reviews point the same way: 35% of NAPA PROLink's written reviews are positive against 50% of eKeystone's.
NAPA PROLink ships an update every 3 months, eKeystone every 2 months. The most recent releases landed on October 13, 2026 and October 9, 2026 respectively.
| Parameter | NAPA PROLink | eKeystone |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (56 ratings) | 4.0 (52 ratings) — better |
| Positive reviews | 35.1% of reviews | 50.0% of reviews — better |
| Number of ratings | 56 — better | 52 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 10.0 — better |
| Further details — not scored | ||
| Size | 126 MB | 143 MB |
| Age rating | 4+ | 4+ |
| Developer | Genuine Parts Company | LKQ |
Customer experience
NAPA PROLink
eKeystone
Bugs and requests
NAPA PROLink
Reported bugs
32 issues- Setup process requires invoice numbers that are not recognized
- App requires login every time it's opened
- Orders not processing or being looked at in store
- App asks for unnecessary vehicle details even with VIN
- Scrolling up clears search
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- App becomes unresponsive when adding to cart
- Cannot close PDF files
- White screen when returning to app from other apps
- No back button
- App crashes frequently
- App fails to load
- Scanner button errors
- Scanner is broken
- Anyline license error
- App logs out randomly and doesn't allow re-login
- App freezes on iOS
- License plate lookup no longer works
- App won't remember entered cars
- Camera won't focus for VIN scan
- App won't take lower case alpha characters for VIN
- App hangs on login screen
- VIN scan tool will not focus on VIN
- App won't decode VIN
- App gets stuck in endless load loop
- Search after selecting vehicle does not load
- App cannot connect to server
- App crashes when looking up parts
- App hangs and doesn't enter customer name in Prolink
- App is clunky when deleting VINs or entering multiple vehicles
- VIN decoding fails
- Login button does nothing
- App doesn't load search results
Requested features
7 requests- Add scan functionality while multitasking on iPad
- Link to TRACS or update NAPA TRACS app scanner
- Allow scanning for Chevy (GM) makes without barcode
- Add notes section to VIN scan
- Improve user-friendliness of app and website
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- Add stock check at DC and other stores
- Add VIN barcode to windshield for all manufacturers
eKeystone
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NAPA PROLink
No in-app purchases
eKeystone
No in-app purchases
Questions
Is NAPA PROLink free?
Is eKeystone free?
Which has better reviews, NAPA PROLink or eKeystone?
Do NAPA PROLink or eKeystone have ads?
Which is updated more often, NAPA PROLink or eKeystone?
Other comparisons
