NAPA PROLink vs eCrimp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NAPA PROLink
This app allows automotive professionals to quickly scan VINs for accurate vehicle selection, check parts inventory, and order in-stock items for same-day delivery. It also facilitates searching by keyword or interchange part numbers and tracking orders.
- VIN scan decoder for accurate vehicle selection
- Check inventory availability
- Shop in-stock parts for same-day delivery
- Search by keyword and interchange part numbers
- Place and track orders
- View order history, invoices, and statements
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NAPA PROLink, it's free, easy to scan VIN for order accuracy, check inventory availability & shop in-stock parts for same day delivery! Available for NAPA AUTO PARTS commercial account customers; auto care professionals, auto repair shop owners, mechanics, installers, and more. If you already have a NAPA PROLink ID, simply download and start shopping with your same NAPA PROLink username and password. Don’t have a NAPA AUTO PARTS commercial account? Visit https://pro.napaprolink.com/ to register or contact your local NAPA AUTO PARTS store for more details. VIN SCAN DECODER - Scan the vehicle’s VIN number, barcode or QR code (windshield or door mounted) for the most accurate vehicle selection. - Decoded vehicles appear in your “Recent Vehicles” list and available to add to your “Saved Vehicles”. - View decoded Vehicle Details, product resources & exhaust diagrams. SEARCH BY KEYWORD & INTERCHANGE PART NUMBERS - Search by keyword or NAPA part number. - Use the interchange cross-reference search tool to find similar automotive parts between OEMs (original equipment manufacturers), competing brands, or superseded part numbers. PLACE AND TRACK ORDERS - Easily submit orders for fulfillment from your local NAPA AUTO PARTS store or distribution center. - Track status for all your in-store and online “Recent Orders”; view Order History, Invoices & Statements. SAME DAY DELIVERY - Get it fast! Use the in-store filter to shop your local NAPA AUTO PARTS store for in-stock orders. - View available quantity, locations, and order cut-off times for delivery across NAPA AUTO PARTS 6,000+ stores and distribution centers. FREE SHIPPING ON QUALIFYING ORDERS - Free shipping on UPS ground orders $100 or more. Flat $9.99 shipping on orders under $100. - Qualifying orders from NAPA EXPRESS sourced by UPS; excludes HI or AK and expedited freight methods. CONTACT US - Need a NAPA PROLink professional account? Register at https://pro.napaprolink.com/ or contact your local NAPA AUTO PARTS store for more details. - Not a professional? Download our free DIY app to shop, find a store and so much more at NAPA AUTO PARTS. - Questions? Contact NAPA PROLink support team customer service at (800) 742-3578 OR email prolink_support_team@genpt.com
eCrimp
Access the latest crimp specifications for hydraulic and industrial hose products. Quickly find the necessary details to create factory-quality hose assemblies for your customers.
- Up-to-date crimp specifications
- Hydraulic hose data
- Industrial hose data
- Factory-quality assembly guidance
- Quick spec lookup
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Gates eCrimp is an innovative app that enables users and distributors of Gates hydraulic and industrial hose products to find the most up-to-date crimp specifications quickly and easily. With just a few taps, you'll have all the specs necessary to provide your customers with factory-quality hose assemblies.
Screenshots
Verdict
The clearest difference is rating: eCrimp at 4.6 against NAPA PROLink's 2.6. eCrimp also leads on review sentiment (50% vs 35%) and iOS requirement (12.0 vs 15.1). NAPA PROLink's advantage is ratings volume (50 vs 11). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eCrimp holds the better App Store score, 4.6 against 2.6. Both are backed by a comparable volume of ratings — 50 and 11 respectively. Written reviews point the same way: 35% of NAPA PROLink's written reviews are positive against 50% of eCrimp's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on August 14, 2026 and September 8, 2026 respectively.
| Parameter | NAPA PROLink | eCrimp |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (50 ratings) | 4.6 (11 ratings) — better |
| Positive reviews | 35.1% of reviews | 50.0% of reviews — better |
| Number of ratings | 50 — better | 11 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 125 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | Genuine Parts Company | Gates Corporation |
Customer experience
NAPA PROLink
eCrimp
Bugs and requests
NAPA PROLink
Reported bugs
32 issues- Setup process requires invoice numbers that are not recognized
- App requires login every time it's opened
- Orders not processing or being looked at in store
- App asks for unnecessary vehicle details even with VIN
- Scrolling up clears search
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- App becomes unresponsive when adding to cart
- Cannot close PDF files
- White screen when returning to app from other apps
- No back button
- App crashes frequently
- App fails to load
- Scanner button errors
- Scanner is broken
- Anyline license error
- App logs out randomly and doesn't allow re-login
- App freezes on iOS
- License plate lookup no longer works
- App won't remember entered cars
- Camera won't focus for VIN scan
- App won't take lower case alpha characters for VIN
- App hangs on login screen
- VIN scan tool will not focus on VIN
- App won't decode VIN
- App gets stuck in endless load loop
- Search after selecting vehicle does not load
- App cannot connect to server
- App crashes when looking up parts
- App hangs and doesn't enter customer name in Prolink
- App is clunky when deleting VINs or entering multiple vehicles
- VIN decoding fails
- Login button does nothing
- App doesn't load search results
Requested features
7 requests- Add scan functionality while multitasking on iPad
- Link to TRACS or update NAPA TRACS app scanner
- Allow scanning for Chevy (GM) makes without barcode
- Add notes section to VIN scan
- Improve user-friendliness of app and website
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- Add stock check at DC and other stores
- Add VIN barcode to windshield for all manufacturers
eCrimp
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NAPA PROLink
No in-app purchases
eCrimp
No in-app purchases
Questions
Is NAPA PROLink free?
Is eCrimp free?
Which has better reviews, NAPA PROLink or eCrimp?
Do NAPA PROLink or eCrimp have ads?
Which is updated more often, NAPA PROLink or eCrimp?
Other comparisons
