Comparison

EntraPass go vs Van311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EntraPass go

Manage your security system remotely with this mobile application. It allows for real-time control of access cards, door locks, and system events. Integrates with video and intrusion systems for comprehensive security management.

Highlights
  • Manage and create access cards
  • Take photos for access cards
  • Lock and unlock doors
  • Request and email reports
  • Create and assign access levels
  • List system events
  • Video and intrusion integration
Features
Read full description

EntraPass go puts you in control of your security. It enables you to interact with your EntraPass security system from anywhere at any time. This easy-to-use mobile app gives you real-time access to over 20 security tasks including: Managing and creating access cards with the ability to take a picture from your device camera and add it to the access card you just created. Of course you can lock and unlock doors but you can also request reports and e-mail them in different formats. EntraPass go also gives you the ability to create and assign Access Levels, list the events occurring in your system and much more. When used with EntraPass 6.04 or later, video and intrusion integration are also supported. Compatibility: Requires iOS 10.3 or higher. Compatible with iPhone and iPad.

About

Van311

Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.

Highlights
  • Request city services
  • Report maintenance issues
  • Geo-locate issues
  • Add photos to reports
  • Get emergency updates
  • Access online services
Features
Read full description

Connect with the City of Vancouver anywhere, any time! Van311 lets you request a service, get emergency updates, or get quick access to our online services. Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue. Have questions, a problem, or feedback? Reach out to us at van311.ca/contact-us.

Screenshots

EntraPass go4 screens
Van3114 screens

Verdict

The call

The clearest difference is update cadence: EntraPass go at every 2 months against Van311's every 7 months. EntraPass go also leads on review sentiment (19% vs 9%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

EntraPass go ships an update every 2 months, Van311 every 7 months. The most recent releases landed on October 26, 2026 and October 2, 2026 respectively.

Scorecard2 real differences · 8 level
EntraPass go versus Van311: the parameters behind the verdict, then further details
ParameterEntraPass goVan311
PriceFreeFree
Rating4.5 (574 ratings) — better—
Positive reviews18.8% of reviews — better9.4% of reviews
Number of ratings574 — better—
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size21 MB44 MB
Age rating4+4+
DeveloperTyco Security ProductsCity of Vancouver

Customer experience

EntraPass go

All ratings574 ratings
Positive87.3%
Neutral3.8%
Negative8.9%
Written reviews85 reviews
Positive18.8%
Neutral4.7%
Negative76.5%

Van311

Written reviews32 reviews
Positive9.4%
Neutral6.3%
Negative84.4%

Bugs and requests

EntraPass go

Reported bugs

4 issues
  • App crashes when selecting users
  • Login parameters incorrect after updates
  • Unresponsive app after recent updates
  • Compatibility issues with iOS 14, 15, 18, and 26

Requested features

3 requests
  • Add save/login functionality
  • Improve iOS compatibility
  • Enhance stability and reliability

Van311

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

EntraPass go

No in-app purchases

None

Van311

No in-app purchases

Questions

Is EntraPass go free?
EntraPass go is free to download, with no in-app purchases.
Is Van311 free?
Van311 is free to download, with no in-app purchases.
Do EntraPass go or Van311 have ads?
Neither EntraPass go nor Van311 shows ads.
Which is updated more often, EntraPass go or Van311?
EntraPass go ships an update every 2 months, and Van311 every 7 months. Most recently, EntraPass go was updated on October 26, 2026 and Van311 on October 2, 2026.

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