PetDesk vs Smart911
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PetDesk
Manage your pet's health and connect with local pet care professionals. Schedule appointments, track medications, and earn loyalty rewards all in one place to ensure your pet lives a longer, happier life.
- 24/7 appointment requests
- Health reminders and to-do lists
- Manage pet care provider contacts
- Earn loyalty points
- Request medication refills
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Our goal is to help your pets live longer, happier, and healthier lives. PetDesk puts you at the center of your pet’s health needs by seamlessly connecting you with the best pet care professionals near you. Now it’s easy to be the best pet parent you can be. Effortlessly manage your pet’s health in one place with these indispensable features: APPOINTMENTS With our 24/7 appointment request tool, your favorite pet care providers are always just a few taps away. REMINDERS, MESSAGES AND TO DO’S Sync reminders and add custom to-do’s to your calendar. PROVIDERS Add and quickly view your pet care professionals in one place (veterinary clinics, grooming facilities, boarding, pet daycare, and more!). LOYALTY Earn points for every dollar spent at your favorite pet care provider locations. MEDICATION REQUESTS Easily request medication refills for your pets.
Smart911
Enhance emergency preparedness by creating a Safety Profile to share vital household information with 9-1-1. Receive targeted emergency alerts for weather, traffic, and public safety events.
- Create Safety Profiles
- Share household information with 9-1-1
- Receive emergency alerts
- Customize notification types
- View medical and contact details
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Be better prepared for any emergency with Smart911. By signing up, you can share lifesaving information about your household with 9-1-1 and receive targeted emergency alerts. When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen. The 9-1-1 call takers can view your addresses, medical information, home information, pets and vehicles, and emergency contacts. You can provide as much or as little information as you like. This additional information enables 9-1-1 and first responders to send help fast. Smart911 can also keep you informed of weather, traffic, and other emergencies by sending emergency alerts from the National Weather Service and local public safety agencies. You can select the types of notifications you want and how you want to be notified. Smart911: Information worth sharing. Sign up today.
Screenshots
Verdict
The clearest difference is review sentiment: PetDesk at 78% against Smart911's 37%. PetDesk also leads on ratings volume (507K vs 6.6K) and update cadence (every 4 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PetDesk holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: PetDesk has 507K ratings behind it against 6.6K, so its average is the more settled of the two. Written reviews point the same way: 78% of PetDesk's written reviews are positive against 37% of Smart911's.
PetDesk ships an update every 4 weeks, Smart911 every 4 months. The most recent releases landed on October 18, 2026 and October 17, 2026 respectively.
| Parameter | PetDesk | Smart911 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (507K ratings) — better | 4.7 (6.6K ratings) |
| Positive reviews | 77.5% of reviews — better | 37.1% of reviews |
| Number of ratings | 507K — better | 6.6K |
| Update frequency | Every 4 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #136 — better | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.6 | 16 — better |
| Further details — not scored | ||
| Size | 39 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | PetDesk, LLC | Rave Mobile Safety |
Customer experience
PetDesk
Smart911
User reviews
PetDesk
From 507K App Store ratingsWhat we love
- 🚀 Convenient
- 👍 Easy to use
- 👍 Helpful for managing pet information
- 👍 Efficient for scheduling appointments
- 👍 Good for ordering medications
Room to improve
- 🐛 Glitches with scheduling and syncing
- 🐛 Inability to delete old reminders and messages
- 🐛 Limitations in adding notes and tracking pet history
- 🐛 Inconsistent performance across multiple locations
- 🐛 Lack of customization options
Smart911
From 6.6K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient access to critical information
- 🔒 Secure emergency response
- 💡 Helpful for first responders
Room to improve
- 🐛 Buggy and glitchy
- 🔑 Difficult to log in and account management issues
- 🤔 Confusing and unintuitive interface
- 🔋 Drains battery quickly
Bugs and requests
PetDesk
Reported bugs
4 issues- Appointment scheduling issues
- Inability to paste passwords
- Crashes during account creation
- Reminders not updating correctly
Requested features
5 requests- Ability to add end dates for medication reminders
- Option to archive pet profiles instead of deleting
- Improved integration with pet owners' calendars
- Expanded support for non-dog/cat pets
- More detailed pet health tracking and reporting
Smart911
Reported bugs
4 issues- Unable to confirm phone number and get verification code
- Keeps signing users out and unable to log back in
- Incorrect address formatting and inability to update location
- Delayed or missing emergency alerts and notifications
Requested features
4 requests- Ability to adjust pin location on map
- Option to select specific areas for alerts
- Improved notification settings and customization
- Support for apartment/building entry details
In-app purchases
PetDesk
No in-app purchases
Smart911
No in-app purchases
