PetDesk vs Pet Assure
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PetDesk
Manage your pet's health and connect with local pet care professionals. Schedule appointments, track medications, and earn loyalty rewards all in one place to ensure your pet lives a longer, happier life.
- 24/7 appointment requests
- Health reminders and to-do lists
- Manage pet care provider contacts
- Earn loyalty points
- Request medication refills
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Our goal is to help your pets live longer, happier, and healthier lives. PetDesk puts you at the center of your pet’s health needs by seamlessly connecting you with the best pet care professionals near you. Now it’s easy to be the best pet parent you can be. Effortlessly manage your pet’s health in one place with these indispensable features: APPOINTMENTS With our 24/7 appointment request tool, your favorite pet care providers are always just a few taps away. REMINDERS, MESSAGES AND TO DO’S Sync reminders and add custom to-do’s to your calendar. PROVIDERS Add and quickly view your pet care professionals in one place (veterinary clinics, grooming facilities, boarding, pet daycare, and more!). LOYALTY Earn points for every dollar spent at your favorite pet care provider locations. MEDICATION REQUESTS Easily request medication refills for your pets.
Pet Assure
This veterinary discount plan offers 25% savings on in-house medical services at participating veterinarians. Access your digital ID card, manage your pets, and find network vets easily through the app.
- 25% discount on vet services
- Digital ID card access
- Add/edit pet profiles
- Locate network veterinarians
- Refer veterinarians
- Update billing information
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Pet Assure is a Veterinary Discount Plan that saves you 25% on in-house medical services at every vet visit. Simply show your Digital ID card at any network veterinarian and they will reduce your bill right at the time of service. With the Pet Assure app you can: • Access your Digital ID card • Add or edit the pets on your account • Locate a Network Veterinarian • Refer a veterinarian to join the Pet Assure network • Update your billing information Coming Soon! • Request your pet's medical records from your veterinarian • Share medical records with other pet caretakers like your groomer or boarding facility • Set up preventative and medication reminders
Screenshots
Verdict
The clearest difference is rating: PetDesk at 4.9 against Pet Assure's 4.3. PetDesk also leads on monetization model (free vs free with in-app purchases) and ratings volume (509K vs 1.5K). Pet Assure's advantage is iOS requirement (15.0 vs 17.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PetDesk holds the better App Store score, 4.9 against 4.3. That said, the two scores are not equally well evidenced: PetDesk has 509K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews point the same way: 77% of PetDesk's written reviews are positive against 55% of Pet Assure's.
PetDesk ships an update every 4 weeks, Pet Assure monthly. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.
| Parameter | PetDesk | Pet Assure |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (509K ratings) — better | 4.3 (1.5K ratings) |
| Positive reviews | 77.4% of reviews — better | 54.6% of reviews |
| Number of ratings | 509K — better | 1.5K |
| Update frequency | Every 4 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #72 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 39 MB | 61 MB |
| Age rating | 4+ | 17+ |
| Developer | PetDesk, LLC | Pet Assure Corp. |
Customer experience
PetDesk
Pet Assure
User reviews
PetDesk
From 509K App Store ratingsWhat we love
- 🚀 Convenient
- 👍 Easy to use
- 👍 Helpful for managing pet information
- 👍 Efficient for scheduling appointments
- 👍 Good for ordering medications
Room to improve
- 🐛 Glitches with scheduling and syncing
- 🐛 Inability to delete old reminders and messages
- 🐛 Limitations in adding notes and tracking pet history
- 🐛 Inconsistent performance across multiple locations
- 🐛 Lack of customization options
Pet Assure
From 1.5K App Store ratingsWhat we love
- 💰 Saves money on vet bills
- 🔍 Easy to find participating vets
- 👍 User-friendly app
- 🤗 Great customer service
- 🐶 Helpful for pets with pre-existing conditions
Room to improve
- ❌ Limited participating vets in some areas
- 🤔 Unclear coverage details
- 🤯 Difficult to cancel or get refunds
- 📞 Poor phone support
- 🤖 App glitches and crashes
Bugs and requests
PetDesk
Reported bugs
4 issues- Appointment scheduling issues
- Inability to paste passwords
- Crashes during account creation
- Reminders not updating correctly
Requested features
5 requests- Ability to add end dates for medication reminders
- Option to archive pet profiles instead of deleting
- Improved integration with pet owners' calendars
- Expanded support for non-dog/cat pets
- More detailed pet health tracking and reporting
Pet Assure
Reported bugs
3 issues- App frequently signs users out
- Vet information not always up-to-date
- Trouble submitting claims for reimbursement
Requested features
5 requests- Add more participating vets
- Provide clearer coverage information
- Improve app stability and user experience
- Allow online cancellation and refunds
- Integrate with digital wallets for ID cards
In-app purchases
PetDesk
No in-app purchases
Pet Assure
No in-app purchases
