Pet Assure User Reviews
Customer Experience
~ Based on 146 written reviews from the US App Store.
What users say
Summarized from real user reviews of Pet Assure. Based on 1.4K reviews and a 4.3/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Lifestyle app.
Positive things
- 💰Saves money on vet bills
- 🔍Easy to find participating vets
- 👍User-friendly app
- 🤗Great customer service
- 🐶Helpful for pets with pre-existing conditions
Negative things
- ❌Limited participating vets in some areas
- 🤔Unclear coverage details
- 🤯Difficult to cancel or get refunds
- 📞Poor phone support
- 🤖App glitches and crashes
Is Pet Assure Safe?
Pet Assure appears safe based on user ratings. AppsHunter Safety Score for Pet Assure is 86/100.
This assessment is based on 1,442 user ratings, with an App Store average of 4.3/5.
Safety Analysis
~ Based on 1,442 App Store ratings for Pet Assure.
Is Pet Assure Legit?
Pet Assure appears to be a legitimate app. AppsHunter Legitimacy Score for Pet Assure is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I've had them for 4 years and enjoy my discounts at my Vet's clinic.
Great to have
it really does make a difference when your pet is in need of a vet
Easy to navigate and find what you need
Using the log in from the computer just hung in space. Had to use my phone after downloading the app.
So far, I’ve paid nearly $100 for the “insurance” and it has only saved me $11 on a visit charge.
Mala app
I have been using this service for years and just with normal visits it pays for itself. Well worth the price if your vet accepts it.
If you have multiple pets and can’t afford pet insurance, this is the way to go. I’ve had it for years for multiple dogs and it has saved me tons of money!
My previous employer offered pet plans for free so I took advantage of enrolling my fur baby. Each time I tried to use it, I was told by my provider that they were not part of the network. The nearest “in-network” provider was 50 mins away and that didn’t work for me. I called in to try and find out how to at least get a reimbursement for “covered” services that I had for my pet and they said they only offered a 25 percent discount and not real coverage of “covered” services. I cancelled.
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Doesn’t cover much. Small network of vets. 25% off of those vet visits, no reimbursement option, and that pretty much it. Access to a licensed vet that says they can’t do anything since they can’t examine your pet. Other benefits read like they are included but they are not, they are extra subscriptions. I’ve taken my dogs to 2 vets in the last 2 months and get nothing for it. Paying full price, can’t get meds with this unless I pay an extra fee.
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This is a complete waste of money. I’m shocked my company bought this. Almost feels like a scam
Not worth it unless your providers accept it. Check before you sign up. Totally worthless to us.
Do not respond and false advertised vets are in their network when they are not… way to steal money from people….glad it was only $40 🙄🙄🙄
Very Good and I really love the pet tag!!!
No coverage
With six pets, my vet bill can run into big bucks. Pet Assure helps to lower my bill. I wish it discounted lab work sent out, as that has been a major cost since one dog is diabetic and has Cushings. But I couldn’t buy pet insurance for all my pets for the price of Pet Assure, so it’s a good investment to help keep costs down with the number of visits we make to the vet every year.
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What’s the point of this app that it doesn’t have a place to submit claims but has a blog feature?! 🤨 the insurance works fine for me, I got discounts for in network vet and reimbursement as well so far. But checking the vet network I’m pretty sure if I go to emergency, nothing will be reimbursed
I decided to purchase wellness insurance for my pup, Roxie, and I have saved so much money. It almost feels like I’m stealing from them!
Was great until my Vet stopped accepting Pet Assure. There are very little Vets in my area that accept Pet Assure.
