National Grid vs PracticeDilly
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
National Grid
Securely manage your utility account on the go. Access billing, schedule payments, and report outages with ease. Biometric login provides quick and secure access to your account information and support.
- Biometric account access
- View account and billing information
- Schedule payments
- Report power outages and gas emergencies
- View outage map
- Enroll in paperless billing
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The National Grid mobile app makes it easier to securely manage your account from anywhere. Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again. Once you’re signed in, you can easily: • View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map • Explore your usage Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website. We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.
PracticeDilly
Access your dental practice schedule and patient information on the go. Communicate directly with patients via text message without needing to be at your office computer.
- View daily and weekly schedules
- Access patient details
- Send and receive patient texts
- Check insurance information
- View last visit details
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With PracticeDilly's mobile app you can now, View Schedule: What does your day/week look like? Check your calendar from anywhere! View Patient Info: See details about your patients, insurance, contact info, last visit, and more. Message: Send and receive text messages to your patient without being in front of your office computer.
Screenshots
Verdict
The clearest difference is review sentiment: PracticeDilly at 100% against National Grid's 22%. National Grid's advantage is ratings volume (13K vs 8) and rating (4.8 vs 4.5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
National Grid holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: National Grid has 13K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 22% of National Grid's written reviews are positive against 100% of PracticeDilly's, so the app with the better star average is not the one people write more warmly about.
National Grid ships an update every 6 weeks, PracticeDilly every 2 months. The most recent releases landed on October 15, 2026 and October 4, 2026 respectively.
| Parameter | National Grid | PracticeDilly |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (13K ratings) — better | 4.5 (8 ratings) |
| Positive reviews | 22.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 13K — better | 8 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 60 MB | 11 MB |
| Age rating | 4+ | 4+ |
| Developer | National Grid plc | Pavan Chakka |
Customer experience
National Grid
PracticeDilly
Bugs and requests
National Grid
Reported bugs
3 issues- Unexpected account data errors
- App crashes and freezes
- Payment processing failures
Requested features
3 requests- Ability to view billing history and usage details
- Seamless integration with existing online accounts
- Biometric login options
PracticeDilly
Not enough reviews yet to summarise bugs or requests.
In-app purchases
National Grid
No in-app purchases
PracticeDilly
No in-app purchases









