National Grid vs My Hingham
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
National Grid
Securely manage your utility account on the go. Access billing, schedule payments, and report outages with ease. Biometric login provides quick and secure access to your account information and support.
- Biometric account access
- View account and billing information
- Schedule payments
- Report power outages and gas emergencies
- View outage map
- Enroll in paperless billing
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The National Grid mobile app makes it easier to securely manage your account from anywhere. Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again. Once you’re signed in, you can easily: • View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map • Explore your usage Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website. We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.
My Hingham
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See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your town and report the issue fast with My Hingham!
Screenshots
Verdict
The clearest difference is update cadence: National Grid at every 6 weeks against My Hingham's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
National Grid ships an update every 6 weeks, My Hingham every 5 months. The most recent releases landed on November 1, 2026 and October 27, 2026 respectively.
| Parameter | National Grid | My Hingham |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (14K ratings) — better | — |
| Positive reviews | 23.1% of reviews | — |
| Number of ratings | 14K — better | — |
| Update frequency | Every 6 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 60 MB | 134 MB |
| Age rating | 4+ | 4+ |
| Developer | National Grid plc | GOGov, Inc. |
Bugs and requests
National Grid
Reported bugs
3 issues- Unexpected account data errors
- App crashes and freezes
- Payment processing failures
Requested features
3 requests- Ability to view billing history and usage details
- Seamless integration with existing online accounts
- Biometric login options
My Hingham
Not enough reviews yet to summarise bugs or requests.
In-app purchases
National Grid
No in-app purchases
My Hingham
No in-app purchases
