National Grid vs BUFF311

The National Grid mobile app makes it easier to securely manage your account from anywhere. Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again. Once you’re signed in, you can easily: • View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map
 • Explore your usage Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website. We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.

Buffalo 311 provides access to City of Buffalo services, information, and non-emergency police services with the highest possible levels of customer service and satisfaction. BUFF311 is the mobile application for Buffalo 311. This application makes it easy for residents to report quality of life issues and other important matters to City of Buffalo officials who can help. Whether you are reporting potholes, concerns with a property, or requesting information about city services, BUFF311 is your go-to platform for efficient communication with The City of Buffalo. With an easy-to-use interface and intuitive features, BUFF311 aims to enhance civic engagement and improve residents' and visitors' overall quality of life. Key Features: - Create New Service Requests: Report issues like potholes, streetlight outages, or damaged sidewalks directly from the app. - Create Account: Users can register for an account to personalize their experience, allowing for seamless tracking of service requests and efficient communication - Track Status of Requests: Stay informed about the progress of your service requests in real-time, from submission to resolution. You can also see the status of other requests around you. - Find Information: Access information about city departments, facilities, and services to better understand the resources available and how to utilize them effectively. Download the app today!