Comparison

National Grid vs CloudWorx Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

National Grid

Securely manage your utility account on the go. Access billing, schedule payments, and report outages with ease. Biometric login provides quick and secure access to your account information and support.

Highlights
  • Biometric account access
  • View account and billing information
  • Schedule payments
  • Report power outages and gas emergencies
  • View outage map
  • Enroll in paperless billing
Features
Read full description

The National Grid mobile app makes it easier to securely manage your account from anywhere. Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again. Once you’re signed in, you can easily: • View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map
 • Explore your usage Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website. We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.

About

CloudWorx Mobile

Read full description

**Must be a current customer of RI Telephone CloudWorx Hosted Phone Service to log in and use this application. User login information is provided by the platform provider.** CloudWorx Mobile is a free SIP softclient that extends VoIP functionality beyond the land line. It brings features of the CloudWorx platform directly to user's mobile devices as a Unified Communications solution. With CloudWorx Mobile, users are able to maintain the same identity when making or receiving calls from any location, regardless of their device. CloudWorx grants users the ability to manage contacts, voicemail, call history and configurations in a single location. This includes the management of answering rules and greetings which all contribute to more efficient communication.

Screenshots

National Grid4 screens
CloudWorx Mobile4 screens

Verdict

The call

The clearest difference is device support: National Grid at 3 against CloudWorx Mobile's 1. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

National Grid ships an update every 6 weeks, CloudWorx Mobile every 3 months. The most recent releases landed on November 1, 2026 and October 28, 2026 respectively.

Scorecard1 real difference · 9 level
National Grid versus CloudWorx Mobile: the parameters behind the verdict, then further details
ParameterNational GridCloudWorx Mobile
PriceFreeFree
Rating4.8 (14K ratings) — better—
Positive reviews24.5% of reviews—
Number of ratings14K — better—
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better16.0
Further details — not scored
Size60 MB115 MB
Age rating4+17+
DeveloperNational Grid plcRhode Island Telephone, Inc

Bugs and requests

National Grid

Reported bugs

3 issues
  • Unexpected account data errors
  • App crashes and freezes
  • Payment processing failures

Requested features

3 requests
  • Ability to view billing history and usage details
  • Seamless integration with existing online accounts
  • Biometric login options

CloudWorx Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

National Grid

No in-app purchases

None

CloudWorx Mobile

No in-app purchases

Questions

Is National Grid free?
National Grid is free to download, with no in-app purchases.
Is CloudWorx Mobile free?
CloudWorx Mobile is free to download, with no in-app purchases.
Do National Grid or CloudWorx Mobile have ads?
Neither National Grid nor CloudWorx Mobile shows ads.
Which is updated more often, National Grid or CloudWorx Mobile?
National Grid ships an update every 6 weeks, and CloudWorx Mobile every 3 months. Most recently, National Grid was updated on November 1, 2026 and CloudWorx Mobile on October 28, 2026.

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