Comparison

stayconnect® remote vs 1 Hotels

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

stayconnect® remote

Transform your smartphone into a remote control for your hotel room television. Easily power the TV on/off, adjust volume, and change channels using a simple pairing code. Available in thousands of hotels across North America.

Highlights
  • Control TV power
  • Adjust TV volume
  • Change TV channels
  • Browse channel lineup
  • Pair with hotel TV
Currently charting
Read full description

Pair your mobile device with your hotel room TV when you travel. Available at thousands of hotels across North America. By using the code found on your TV's interactive menu and connecting your device, you'll be able to: - Power the TV on and off - Control and mute the volume of the TV - Change channels and browse the TV lineup with the included channel list

About

1 Hotels

Enhance your hotel experience with mobile check-in, keyless room entry, and in-room controls. Communicate directly with hotel staff, order room service, and discover local recommendations. Stay connected with hotel events and offers between visits.

Highlights
  • Mobile check-in and check-out
  • Keyless room entry
  • In-room controls
  • Direct messaging with hotel team
  • In-room dining orders
  • Concierge recommendations
  • Hotel events and offers
Features
Read full description

The 1 Hotels app allows you to tap into your personal device to seamlessly guide your journey at 1 Hotels. Check in, check out, book a stay, manage your existing reservations, experience keyless entry and in-room controls, communicate with our team¬ from in or outside of the hotel, order in-room dining and more. HERE TO HELP – 1 to 1 team messaging, to answer your questions and assist with your requests From your personal device, whether you’re near or far, communicate with our team for everything you need. Let us know if you’re on your way or arriving later than planned, request reservations at your favorite restaurant or set your wake-up call for that early morning meeting. Whatever you need, we’re just a message away. ARRIVE BEFORE YOU ARRIVE – Pre check-in for a seamless arrival We want to set the tone of your stay with us before you even arrive. With the 1 Hotels app, you can check in to your stay before you’ve landed from a flight, set any preferences we should know in advance, order in-room dining from your cab so it’s in your room waiting for you, and start chatting with the 1 Team so we are ready to welcome you home. THE KEY TO YOUR STAY – Keyless entry to get you settled faster Skip the Front Desk if you choose and head straight to your room. Once checked in on your 1 Hotels app, you’ll have your room number and everything you need to access your home away from home. No need to carry around a room key wherever you go during your stay either. With our new keyless entry, your personal device is all you need. GETTING YOU ON YOUR WAY – Check-out with the tap of a button While it’s always sad to see you go, we want to make check-out a seamless experience for you. Skip the extra stop along your way by viewing your folio and checking out of your room directly from your personal device. ROOT YOURSELF AT 1 – Stay in touch and up-to-date In-between your stays with us get the latest on programming and events at your favorite 1 Hotels properties; access sustainability information from The Field Guide, our online blog; learn about new 1 Hotels locations; take advantage of our best offers, deals and experiences; book upcoming stays; and stay up-to-date on everything we’re doing at 1. SEE, DO & EXPLORE – Recommendations from our Concierge Team Our Concierge Teams are always happy to help with recommendations and reservations face-to-face, but we have worked with them to curate suggestions for dining, shopping, theater, outdoor excursions and more so everything you need to plan your trip is right at your fingertips. Send us a 1 to 1 message to help with any reservations, before you arrive or throughout your stay, to make sure you don’t miss out on all that our local communities have to offer. WATCH & LISTEN – Smart technology to connect you to your room’s devices Remotes are over. Use the 1 Hotels app on your personal device to change the channel and adjust the volume on your in-room television.

Screenshots

stayconnect® remote4 screens
1 Hotels4 screens

Verdict

The call

The clearest difference is rating: 1 Hotels at 4.8 against stayconnect® remote's 1.7. 1 Hotels also leads on update cadence (every 2 weeks vs every 27 months) and ratings volume (1.9K vs 138). stayconnect® remote's advantage is chart position (#96 vs unranked) and iOS requirement (15.6 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

1 Hotels holds the better App Store score, 4.8 against 1.7. That said, the two scores are not equally well evidenced: 1 Hotels has 1.9K ratings behind it against 138, so its average is the more settled of the two. Written reviews point the same way: 16% of stayconnect® remote's written reviews are positive against 29% of 1 Hotels's.

UpkeepUpdate frequency

stayconnect® remote ships an update every 27 months, 1 Hotels every 2 weeks. Both last shipped on October 30, 2026.

Scorecard6 real differences · 5 level
stayconnect® remote versus 1 Hotels: the parameters behind the verdict, then further details
Parameterstayconnect® remote1 Hotels
PriceFreeFree
Rating1.7 (138 ratings)4.8 (1.9K ratings) — better
Positive reviews15.6% of reviews28.6% of reviews — better
Number of ratings1381.9K — better
Update frequencyEvery 27 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#96 — better—
DevicesiPhone, iPod — betteriPhone
Requires iOS15.6 — better17.6
Further details — not scored
Size2 MB169 MB
Age rating4+4+
DeveloperSONIFI Solutions, Inc.SH Group Operations LLC

Customer experience

stayconnect® remote

All ratings124 ratings
Positive16.1%
Neutral4.8%
Negative79.0%
Written reviews179 reviews
Positive15.6%
Neutral5.6%
Negative78.8%

1 Hotels

All ratings1,879 ratings
Positive95.4%
Neutral1.1%
Negative3.6%
Written reviews35 reviews
Positive28.6%
Neutral2.9%
Negative68.6%

User reviews

stayconnect® remote

From 138 App Store ratings

What we love

  • 👍 Works as advertised
  • 🚀 Easy to use
  • 💡 Convenient remote control
  • 🚀 Fast and responsive

Room to improve

  • 🐛 Doesn't work at all
  • 🔒 Potential security/malware issues
  • 🔒 Misleading/false advertising
  • 🐛 Glitchy and unreliable
  • 💡 Limited functionality - just a remote

1 Hotels

From 1.9K App Store ratings

What we love

  • 💡 Mobile key functionality
  • 👍 Easy communication with hotel staff
  • 👍 Convenient for managing reservations

Room to improve

  • 🐛 Constant login issues
  • 🐛 Buggy and glitchy user experience
  • 🐛 Lack of basic functionality
  • 👎 Slow and unresponsive app
  • 👎 Poor design and user interface

Bugs and requests

stayconnect® remote

Reported bugs

3 issues
  • App doesn't connect or connect properly
  • Volume controls don't work as expected
  • App crashes or has other stability issues

Requested features

3 requests
  • Add casting/streaming capabilities
  • Improve overall functionality beyond just a remote
  • Provide better instructions and setup guidance

1 Hotels

Reported bugs

4 issues
  • Cannot log in or create account
  • App freezes and crashes frequently
  • Reservation and booking features do not work
  • Compatibility issues with various devices

Requested features

3 requests
  • Improve login and account management
  • Fix bugs and stability issues
  • Enhance user interface and user experience

In-app purchases

None

stayconnect® remote

No in-app purchases

None

1 Hotels

No in-app purchases

Questions

Is stayconnect® remote free?
stayconnect® remote is free to download, with no in-app purchases.
Is 1 Hotels free?
1 Hotels is free to download, with no in-app purchases.
Which has better reviews, stayconnect® remote or 1 Hotels?
1 Hotels is rated higher. stayconnect® remote averages 1.7 out of 5 from 138 ratings, while 1 Hotels averages 4.8 from 1.9K ratings.
Do stayconnect® remote or 1 Hotels have ads?
Neither stayconnect® remote nor 1 Hotels shows ads.
Which is updated more often, stayconnect® remote or 1 Hotels?
stayconnect® remote ships an update every 27 months, and 1 Hotels every 2 weeks. Most recently, stayconnect® remote was updated on October 30, 2026 and 1 Hotels on October 30, 2026.

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