Comparison

Sunrun vs Hele

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sunrun

Monitor your solar energy system, track energy production, and access support. Gain insights into your environmental impact and manage your system data from a single, user-friendly interface.

Highlights
  • System data management
  • Energy production tracking
  • Customer support access
  • Environmental impact insights
  • User-friendly interface
Read full description

Newly designed and easy-to-use, our app is the single access point for Sunrun customers to monitor their systems, track energy production, and get the support they need. Featuring: • Streamlined access to manage and organize all of your system data. Our user-friendly interface provides a centralized hub where you can conveniently access and oversee your system data. • Thorough support page to help you find the answers you need. Whether it’s getting started with your new system or questions around the fundamentals of solar, we’ve got you covered. • Contextualized insights to better understand the positive environmental impact you’re making. Our app utilizes your system data to offer valuable insights, deepening your understanding of how your choices contribute to a greener planet.

About

Hele

Earn and redeem reward points on qualifying purchases, including fuel, at participating locations. Points can be used like cash back for desired rewards, and users also receive exclusive discounts and freebies.

Highlights
  • Earn reward points on purchases
  • Redeem points like cash back
  • Get discounts and freebies
  • Points earned on fuel purchases
  • Easy to join and use
Features
Read full description

At Hele Rewards, we value our customers, so we want to reward YOU for shopping with us! Hele Rewards are easy to get and spend. You’ll earn rewards points on qualifying purchases including fuel! Points can be spent just like cash back at Hele locations for the rewards you want when you want them. Each point = $0.01* That’s it, you’re in! In addition to points, you will also earn discounts and freebies. *Points cannot be redeemed for cash. Other exclusions may apply. See cashier for details.

Screenshots

Sunrun4 screens
Hele4 screens

Verdict

The call

The clearest difference is review sentiment: Sunrun at 73% against Hele's 21%. Sunrun also leads on rating (4.5 vs 2.7) and update cadence (every 4 weeks vs every 17 months). Hele's advantage is iOS requirement (10.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sunrun holds the better App Store score, 4.5 against 2.7. That said, the two scores are not equally well evidenced: Sunrun has 3K ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 73% of Sunrun's written reviews are positive against 21% of Hele's.

UpkeepUpdate frequency

Sunrun ships an update every 4 weeks, Hele every 17 months. The most recent releases landed on September 25, 2026 and July 17, 2026 respectively.

Scorecard5 real differences · 5 level
Sunrun versus Hele: the parameters behind the verdict, then further details
ParameterSunrunHele
PriceFreeFree
Rating4.5 (3K ratings) — better2.7 (24 ratings)
Positive reviews73.4% of reviews — better21.4% of reviews
Number of ratings3K — better24
Update frequencyEvery 4 weeks — betterEvery 17 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.110.0 — better
Further details — not scored
Size96 MB81 MB
Age rating4+17+
DeveloperSunrun Inc.KickBack Points, L.L.C.

Customer experience

Sunrun

All ratings2,967 ratings
Positive88.7%
Neutral2.6%
Negative8.7%
Written reviews413 reviews
Positive73.4%
Neutral5.6%
Negative21.1%

Hele

All ratings24 ratings
Positive41.7%
Neutral4.2%
Negative54.2%
Written reviews14 reviews
Positive21.4%
Neutral0.0%
Negative78.6%

Bugs and requests

Sunrun

Reported bugs

4 issues
  • App crashes or freezes
  • Frequent loading issues
  • Charts and graphs not functioning properly
  • Discrepancies between app and actual production

Requested features

5 requests
  • Download or export data
  • Integrate energy usage data
  • Add alerts and notifications
  • Provide landscape mode on iPad
  • Show year-over-year production comparisons

Hele

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Sunrun

No in-app purchases

None

Hele

No in-app purchases

Questions

Is Sunrun free?
Sunrun is free to download, with no in-app purchases.
Is Hele free?
Hele is free to download, with no in-app purchases.
Which has better reviews, Sunrun or Hele?
Sunrun is rated higher. Sunrun averages 4.5 out of 5 from 3K ratings, while Hele averages 2.7 from 24 ratings.
Do Sunrun or Hele have ads?
Neither Sunrun nor Hele shows ads.
Which is updated more often, Sunrun or Hele?
Sunrun ships an update every 4 weeks, and Hele every 17 months. Most recently, Sunrun was updated on September 25, 2026 and Hele on July 17, 2026.

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