Shellpoint vs FB Mortgage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shellpoint
Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.
- View loan account details
- Make one-time payments
- Schedule recurring payments
- Access statements and documents
- View recent account activity
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Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.
FB Mortgage
Manage your loan account securely and conveniently from your mobile device. Make payments, view escrow details, access statements, and communicate with customer support. Access educational resources to help with mortgage management.
- Make and view payment status
- Access escrow account details
- View all statements and tax documents
- Sign up for autopay and paperless statements
- Message Customer Care team
- Access educational resources
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Easily manage your account on-the-go with our secure, simple-to-use Loan Servicing App. Quickly make and view payments, access escrow information, sign up for options like autopay and paperless statements, message your Customer Care team, and more. You can: -Make a payment and view payment status -View details on your escrow account such as tax and insurance disbursements -View all statements including year-end tax documents -Learn from educational resources like FAQs and other helpful mortgage management tools -Message you Servicing Customer Care team members
Screenshots
Verdict
The clearest difference is review sentiment: Shellpoint at 54% against FB Mortgage's 20%. Shellpoint also leads on ratings volume (17K vs 284) and rating (4.9 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Shellpoint holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 284, so its average is the more settled of the two. Written reviews point the same way: 54% of Shellpoint's written reviews are positive against 20% of FB Mortgage's.
| Parameter | Shellpoint | FB Mortgage |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (17K ratings) — better | 4.7 (284 ratings) |
| Positive reviews | 54.5% of reviews — better | 20.0% of reviews |
| Number of ratings | 17K — better | 284 |
| Update frequency | Every 5 weeks | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 73 MB | 201 MB |
| Age rating | 4+ | 4+ |
| Developer | Newrez LLC | Cornerstone Capital Bank, SSB |
Customer experience
Shellpoint
FB Mortgage
Bugs and requests
Shellpoint
Reported bugs
3 issues- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in
Requested features
4 requests- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option
FB Mortgage
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Shellpoint
No in-app purchases
FB Mortgage
No in-app purchases
Questions
Is Shellpoint free?
Is FB Mortgage free?
Which has better reviews, Shellpoint or FB Mortgage?
Do Shellpoint or FB Mortgage have ads?
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