FlexNow vs Tesla Robotaxi

Flex Now is the booking application for Taxi Car Services in the Northern California. We are pleased to offer fast, convenient, and easy to use free Flex Now app. Key Features of the Flex Now app include: • Book a trip in as few as 2 clicks • Monitor the progress of your vehicle on a map • Create a list of favorite addresses and assign a custom name for each • Review all reservations you have made over the past 30 days • Provide feedback related to the application and/or service you received • Call FlexNow with the push of a button To begin using the Flex Now app today: • Download the free app • Enter your phone number • Validate your account (via the notification code you receive) • Login to the app (Set your name and Email for receipts) • Enter your pickup address • Enter your destination address (this allows us to provide an estimated fare amount) • Book your trip On booking a reservation, you will immediately receive a confirmation number, along with an update when your vehicle has been assigned. From here you can monitor the progress of your vehicle as it moves towards your pickup location. The FlexNow app retains a history of your previous reservations for expense management and to quickly rebook the same trip with the push of a button. You may also create a list of favorite locations (Home, Work, etc.) to speed up the booking process. Let us know how we can serve you better by providing feedback via the Flex Now app or calling us at +1 800-717-4171 We look forward to adding many exciting new features to the Flex Now app in the months ahead, and are always interested in what you have to say!

Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab is bringing autonomy to everyone and every ride. Schedule your next ride today to experience the future of autonomy for yourself—only available in the Robotaxi app. Robotaxi combines our automated driving technology and vehicle hardware to create a safe and convenient driverless experience. Getting Started To get started, download the Robotaxi app and use your Tesla Account credentials to sign in. If you do not yet have a Tesla Account, you'll need to create a Tesla Account before you can sign into the Robotaxi app. Before Your Ride Ensure you are within the service area shown in the Robotaxi app and enter your destination. When confirming your ride, enter the number of riders joining you on your trip to ensure you are assigned the right vehicle. The app then shows the estimated ride fare and the estimated arrival time for your vehicle at your pickup location. Our Robotaxi fleet now includes both Model Y and Cybercab vehicles. Once your Robotaxi vehicle has arrived, confirm the license plate number with the one provided in the Robotaxi app. After confirming your vehicle, open the door, fasten your seatbelt and tap 'Start Ride' in the Robotaxi app or on the vehicle's touchscreen to begin your trip. During Your Ride Customize your ride by selecting your climate settings, seat positioning, music preferences and more. Critical ride information will be available on the Robotaxi app and the vehicle's touchscreen, including monitoring your ride progress, changing your drop off location, and requesting support. You can always request the ride to pull over or stop, if needed. After Your Ride Once you arrive at your destination, gather your belongings, exit your vehicle, close all the doors, and provide feedback on your experience in the Robotaxi app. Service Areas Download the Robotaxi app to see a map of where service is available based on your location. Don't see your location? Sign up at www.tesla.com/updates to be notified when the Robotaxi service is available in your area. Pricing We charge an affordable rate plus applicable taxes and fees for each ride within the available service area. Pricing is subject to change. Accessibility We are building an autonomous future that is accessible to all people. Our Robotaxi vehicles are designed to support various accessibility needs including space for service animals, screen reader capability and room to store some wheelchairs and other assistive devices. The Robotaxi app is currently available in over 25 languages, with more being added. In addition, your settings and preferences can be controlled entirely through the Robotaxi app and many vehicle controls can be controlled using voice commands, such as changing the cabin temperature or changing your destination. Cybercab features a 21" touchscreen, plenty of leg room and additional trunk space to store foldable wheelchairs and other assistive devices, braille on the door handles and Pull Over button plus easy entry and exit with expansive butterfly doors. The seat height matches that of most wheelchairs and the bench-style seats make it easy to slide in and out. While we do not offer wheelchair accessible vehicles (WAVs) at this time, riders needing a WAV will be referred to local third-party WAV providers in our app. Our team is constantly working with accessibility organizations and individuals who provide instrumental feedback in improving our products and service.