Comparison

NinjaOne Assist vs Delinea Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

About

Delinea Authenticator

Securely manage multi-factor authentication for your Delinea Platform tenant. Use device biometrics for push notification approvals or copy time-based one-time passwords. Supports multiple tenant registrations via QR code scanning.

Highlights
  • Multi-factor authentication (MFA)
  • Biometric unlock for push notifications
  • Time-based one-time passwords (TOTP)
  • Support for multiple Delinea Platform tenants
  • QR code tenant registration
  • Seamless Delinea native integration
Features
Read full description

Delinea Authenticator provides simple and secure multi-factor authentication (MFA) methods for your Delinea Platform tenant. Leverage device biometrics to approve multi-factor authentication (MFA) push notifications or copy generated account and tenant specific time-based one-time passwords (TOTP). Delinea Authenticator supports the registration of multiple Delinea Platform tenants. Register the application with your Delinea Platform tenant by simply scanning the QR code provided in your Delinea Platform user profile. Application features include: Easy to use View registered tenant time-based one-time passwords (TOTP), satisfy multi-factor authentication (MFA), and register to a tenant in a single, simple to use view. Biometric unlock Enable device biometrics to unlock the application and satisfy multi-factor authentication (MFA) push notifications. Delinea native Delinea Authenticator is designed specifically for Delinea Platform tenants, providing seamless performance and integration.

Screenshots

NinjaOne Assist4 screens
Delinea Authenticator4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against Delinea Authenticator's 3.5. On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 3.5. Both are backed by a comparable volume of ratings — 4 and 6 respectively.

UpkeepUpdate frequency

NinjaOne Assist ships an update every 5 weeks, Delinea Authenticator every 3 weeks. The most recent releases landed on July 23, 2026 and August 25, 2026 respectively.

Scorecard1 real difference · 9 level
NinjaOne Assist versus Delinea Authenticator: the parameters behind the verdict, then further details
ParameterNinjaOne AssistDelinea Authenticator
PriceFreeFree
Rating5.0 (4 ratings) — better3.5 (6 ratings)
Positive reviews—25.0% of reviews
Number of ratings46 — better
Update frequencyEvery 5 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better16.4
Further details — not scored
Size30 MB89 MB
Age rating4+4+
DeveloperNinjaRMM, LLCDelinea Inc

Customer experience

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Delinea Authenticator

All ratings6 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

NinjaOne Assist

No in-app purchases

None

Delinea Authenticator

No in-app purchases

Questions

Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Is Delinea Authenticator free?
Delinea Authenticator is free to download, with no in-app purchases.
Which has better reviews, NinjaOne Assist or Delinea Authenticator?
NinjaOne Assist is rated higher. NinjaOne Assist averages 5.0 out of 5 from 4 ratings, while Delinea Authenticator averages 3.5 from 6 ratings.
Do NinjaOne Assist or Delinea Authenticator have ads?
Neither NinjaOne Assist nor Delinea Authenticator shows ads.
Which is updated more often, NinjaOne Assist or Delinea Authenticator?
NinjaOne Assist ships an update every 5 weeks, and Delinea Authenticator every 3 weeks. Most recently, NinjaOne Assist was updated on July 23, 2026 and Delinea Authenticator on August 25, 2026.

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