HGsmart vs PetNetizen
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HGsmart
This app connects with smart pet products to offer comprehensive care solutions. It allows remote control of devices, customization of settings, and real-time monitoring of your pet's health and routine.
- Remote device operation
- Customizable working modes
- Real-time device monitoring
- Pet health data recording
- User-friendly interface
Read full descriptionHide full description
HGsmart is the perfect companion for you and HONEYGUARDIAN pet smart products, let our smart products and smart app work together to provide you with a full range of pet care solutions, providing a peace of mind and more good times for your beloved pets. Please follow the product body prompts or user manual to download and use this app. 1. Remote operation of litter box, feeder and other smart devices; 2. Various customizable features to tailor the working mode to you and your furry friend; 3. Real-time device monitoring, recording and reporting the working status, allowing you to keep track of your pet's routine; 4. Recording pet health data to help you analyze your pet's well-being; 5. User-friendly experience with prompt feedback for your suggestions; 6. Unlock more features and join us now! For more information, please contact us at support@honeyguardian.com .
PetNetizen
Manage all your smart pet devices from one app. Receive helpful notifications and enjoy a convenient, intelligent pet-raising experience. Easily control and monitor your pet's feeding and device status.
- Control smart pet devices
- Monitor device status
- Track pet feeding habits
- Easy device binding
- User-friendly interface
Read full descriptionHide full description
PetNetizen APP是宠物智能设备管理平台，为您提供人性化的信息提示和交互，以及便捷的智能产品服务。轻松通过手机APP控制所有的智能设备，为您开启智能养宠生活。 1.随心操控，轻松易用手机一键绑定，您可以轻松掌握设备添加与操作，随心操控智能产品。 2.智能便捷，您可以在APP上查看每个设备的运行状态。除此之外，还能了解宠物的进食情况，让高品质的产品走进爱宠生活。
Screenshots
Verdict
The clearest difference is update cadence: PetNetizen at fortnightly against HGsmart's every 6 weeks. PetNetizen also leads on iOS requirement (13.0 vs 15.6). HGsmart's advantage is review sentiment (22% vs 9%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HGsmart ships an update every 6 weeks, PetNetizen fortnightly. The most recent releases landed on October 15, 2026 and October 9, 2026 respectively.
| Parameter | HGsmart | PetNetizen |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.5 (52 ratings) — better |
| Positive reviews | 22.0% of reviews — better | 8.8% of reviews |
| Number of ratings | — | 52 — better |
| Update frequency | Every 6 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 130 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | Shenzhen Tahao Technology Co., Ltd. | Shenzhen Yunchong Intelligence Technology Co.,Ltd. |
Customer experience
HGsmart
PetNetizen
User reviews
HGsmart
From App Store reviewsWhat we love
- 👍 Simple and clean app interface
- 🚀 Loads quickly
- 💡 Ability to add a meal call for cats
- 👍 Works well once set up
- 👍 No subscription required
Room to improve
- 🐛 Frequent login issues
- 🐛 App stops working entirely
- 🐛 Chinese error messages
- 🐛 WiFi connection problems (password length)
- 🐛 Inability to register or create accounts
PetNetizen
From 52 App Store ratingsWhat we love
- 👍 Easy to use when working
- 👍 Reliable when functioning correctly
- 💡 Good customer service response
- 👍 Works perfectly for some users
Room to improve
- 🐛 Connection issues
- 🐛 Frequent disconnections
- 🐛 App becomes unusable after updates
- 🐛 Only one phone can connect
- 🐛 Device goes offline
Bugs and requests
HGsmart
Reported bugs
22 issues- Cannot log in
- Account does not exist error
- Email not correct error during registration
- WiFi only accepts 5 character passwords
- No notifications for feed distribution
Show 17 moreShow fewer
- Cannot connect device
- No verification code sent to email
- Cannot log in from second phone
- App suddenly stopped working
- Error message in Chinese characters
- Service not found error
- Unable to retrieve states error
- Cannot delete device to re-register
- Password section has a glitch
- WiFi not responding
- App does not allow access
- Request timed out when changing feeding plan
- System internal error
- Feeding plan not displayed
- Cannot remove feeding time
- Litter box offline but it's not
- App reads full bin when empty
Requested features
12 requests- Notification when feed is distributed
- Fix login issues
- Fix registration issues
- Fix WiFi connection issues
- Fix Chinese error messages
Show 7 moreShow fewer
- Improve server stability
- Allow editing of feeding plans
- Fix low food warnings
- Allow conversion to standard time
- Adjustable font size
- Accurate food quantity display
- Fix offline status reporting
PetNetizen
Reported bugs
37 issues- App won't stay connected
- Cannot pair a second phone
- Device says it's connected to another when it's not
- App disconnects after a few seconds
- App won't stay connected to the feeder
Show 32 moreShow fewer
- Barely able to change feeding schedule
- App kept disconnecting from Bluetooth
- Wouldn't feed cat automatically
- App was useless for about a month
- Connection with phone would fail immediately
- App will not stay connected long enough to edit meal plan
- Device keeps going on and off-line
- Won't connect anymore
- Feeder doesn't work anymore
- Can no longer connect to devices, or disconnects instantly
- Will not dispense or connect food anymore
- App is stuck on the scanning page
- Stopped connecting, would not allow to reconnect, and stopped feeding
- App doesn't work anymore, spits food out whenever it feels like it
- Cannot control feeders from phone anymore
- Cannot click feeders to select them
- Cannot tap to select the device
- New version is bad
- Cannot select the device within the app
- Tried uninstalling and reinstalling and now that just made it so I can’t connect to my device
- Updated app stopped working
- Can't access the feeder for manual feed or to set up scheduled feedings
- App is buggy and gives false logs
- Inconsistent with knowing what day of the week it is
- Logged a portion without actually dispensing it
- Logging is not in chronological order
- Stopped responding
- App won’t recognize the automatic feeder
- Feeder shows up but you cannot select it
- Stopped working thru app
- Can’t get app back, would not recognize scan
- App stopped working as did feeder
Requested features
3 requests- Allow multiple phone connections
- Improve Wi-Fi compatibility (5G support)
- Ensure app stability after updates
In-app purchases
HGsmart
No in-app purchases
PetNetizen
No in-app purchases
