Simple and reliable
Ignore the xenophobes. Archie has been relying on this app for months and has not been let down. Easy peasy.
Won’t hold a connection
I really enjoyed this at first but for months now it won’t stay connected. I have about 5 seconds of connection before it disconnects and I have to try again.
So apparently only one phone can connect?
Sure would be nice if both people in a household could control these. Been trying to pair a second phone for about an hour and it seems to not be possible. Literally the only smart device that seems to have this issue.
Don’t even bother
This product genuinely does more harm than good. Yes it’s convenient but the technical difficulties are through the roof. Right now I’m trying to re-pair to my device but it says that it’s already connected to another one, which isn’t true. Genuinely the bane of my existence.
Do not buy this feeder
Worked okay for 3 months and now the app won’t stay connected to the feeder. It’s junk!!
At least my cat gets KNIBBLES…
Yea just like the other reviews, I have no clue how yall can’t program something as simple as this… I bet $1k my 80 yr old grandpa can program this better and it not have problems in the first place. For MONTHS I’m barely able to change the feeding schedule on this thing. It’s going in the trash and I’m buying an American product.
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Updated review
For the longest time I was really frustrated with this app because it kept disconnecting from the Bluetooth and it wouldn’t feel my cat automatically. However, I discovered that I completely reset the system (hold set button down on feeder and “unbind” in app) and it worked just fine after.
App functioning again
App was useless for about a month, but after May update and after unbinding and reconnecting device, app appears to be working again.
Stopped connecting
Worked well for a while, then the connection with my phone would fail immediately - so I can’t reprogram the feeder. Also saw something to only use 2.4G WiFi - I bought this specifically because it said it worked on 5G.
Trouble connecting and editing meals
The app will not stay connected to my device long enough to edit the meal plan I originally set up months ago. Very disappointed in this app/purchase. Pretty much useless.
Device offline
This pet feeder keeps going on and off-line every single time I log onto the app. I have no idea if my pets are being fed according to the schedule.
Won’t connect any more
Expecting the same same problems as everyone else
How to fix the bug!!
Hi guys, I’ve been having the same issue as everyone below! Try holding in the ‘set’ button on the device face and unpair the device from the app. Once you reset it, repair the device and it should work
Feeder doesn’t work any more
Product did work for a month or so, but now it won’t stay connected and doesn’t feed.
Oh well!!!
Oh well!!!
Do better
Like others, worked until recent update. Can no longer connect to devices, or disconnects instantly. Bad job.
App doesn’t work anymore
Will not dispense or connect food anymore, left for a day trip and came back to starving cat
Great customer service
I bought an automatic feeder that connects to this app, and it worked great for a while before I started having issues reconfiguring the feeding schedule. I reached out and they got back to me within an hour. They fixed the issue promptly, which makes me feel valued as a customer :)
Broken app
After scanning for devices, our automatic feeder comes up, along with the instruction to tap to select the device. Tapping does nothing, and the app is stuck on the page
Worked for 1.5 months…
Was great at first, then one and half months after purchase(after the return window closed), stopped connecting, would not allow to reconnect, and stopped feeding my cats. No customer support, no fixings. 1/10.
Terrible
The app doesn’t work anymore worked fine for about 2 days now wont let me do anything and I just spits food out whenever it feels like it